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Ate Support Jobs (NOW HIRING)

Akido

EHR Training & Support Specialist

Cranston, RI · On-site

Provide at-the-elbow (ATE) support during go-lives, upgrades, and workflow transitions * Assess end-user proficiency and provide follow-up training as needed * Create and maintain training materials ...

TetraMem Inc

Production/ATE Engineer

San Jose, CA · On-site

$130K - $250K/yr

Support production ramp, including test coverage, yield, throughput, and test cost optimization ... Hands-on experience with production ATE test development and high-volume manufacturing.

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How much do ate support jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for ate support in the United States is $20.31, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $27.40 per hour, depending on experience, location, and employer.

What are some common challenges faced by ATE Support professionals, and how can they be addressed?

ATE Support professionals often encounter challenges such as troubleshooting complex automated test equipment (ATE) issues and ensuring minimal downtime during production. Staying current with evolving test technologies and effectively communicating with engineering and manufacturing teams are also common hurdles. Success in this role involves developing strong problem-solving skills, maintaining detailed documentation, and proactively collaborating across departments to streamline test processes. Regular training and open communication channels can help address these challenges and improve overall efficiency.

What are Ate Support jobs?

ATE Support jobs refer to roles focused on maintaining, troubleshooting, and optimizing Automated Test Equipment (ATE) used in manufacturing and testing environments, particularly in the electronics and semiconductor industries. Professionals in ATE Support ensure that testing systems run efficiently to validate the quality and functionality of products before they reach customers. These roles often require technical skills in electronics, software, and hardware, as well as problem-solving abilities to address equipment issues quickly. ATE Support specialists may also assist in developing new test procedures and collaborating with engineering teams to improve processes.

What are the key skills and qualifications needed to thrive as an ATE (Automated Test Equipment) Support Engineer, and why are they important?

To thrive as an ATE Support Engineer, you need a solid background in electronics, troubleshooting, and test engineering, often supported by a degree in electrical engineering or a related field. Familiarity with test automation software, programming languages (such as Python or LabVIEW), and specific ATE platforms (like Teradyne or Advantest) is typically required. Strong problem-solving skills, attention to detail, and effective communication are valuable soft skills in this role. These competencies are essential to ensure efficient testing, quick issue resolution, and high-quality product output in manufacturing environments.

What is the difference between Ate Support vs Medical Assistant?

AspectAte SupportMedical Assistant
CertificationsNone typically requiredCertified or registered in many cases
Work EnvironmentAssistants in healthcare settings, clinics, hospitalsClinics, hospitals, outpatient facilities
Job ResponsibilitiesSupport healthcare providers, handle administrative tasksClinical tasks, patient care, administrative duties

While Ate Support primarily focuses on assisting healthcare providers with administrative and support tasks, Medical Assistants often perform both clinical and administrative duties, sometimes requiring certification. Both roles are vital in healthcare settings, but Medical Assistants typically have more direct patient care responsibilities and may need specific credentials.

More about Ate Support jobs
What states have the most Ate Support jobs? States with the most job openings for Ate Support jobs include:
What job categories do people searching Ate Support jobs look for? The top searched job categories for Ate Support jobs are:
Ate Support jobs near you
Infographic showing various Ate Support job openings in the United States as of July 2026, with employment types broken down into 51% Locum Tenens, 29% Internship, 14% Full Time, 1% Part Time, and 5% Summer. Highlights an 95% Physical, 3% Hybrid, and 2% Remote job distribution, with an average salary of $42,236 per year, or $20.3 per hour.

EHR Training & Support Specialist

Akido

Cranston, RI • On-site

Full-time

Posted 29 days ago

Job description

Akido builds AI-powered doctors Akido is the first AI-native care provider, combining cutting-edge technology with a nationwide medical network to address America's physician shortage and make exceptional healthcare universal. Its AI empowers doctors to deliver faster, more accurate, and more compassionate care.
Serving 500K+ patients across California, Rhode Island, and New York, Akido offers primary and specialty care in 26 specialties-from serving unhoused communities in Los Angeles to ride-share drivers in New York.
Founded in 2015 (YC W15), Akido is expanding its risk-bearing care models and scaling ScopeAI, its breakthrough clinical AI platform. Read more about Akido's $60M Series B. More info at Akidolabs.com.
The Opportunity
  • This is a critical role as RI Primary Care Medical Group continues to grow through acquisition.
  • Each newly acquired practice comes with its own workflows, staff habits, and legacy system experience. As we expand across multiple locations, clinical staff need a consistent, reliable training and support experience. This role would own the development and maintenance of training materials, ensure consistency across sites, and serve as an accessible frontline resource for staff.
  • This specialist would also support the integration and adoption of additional tools as we continue to expand our technology footprint.
    A visible, dedicated training and support presence signals to newly acquired staff that we take their experience seriously - directly supporting engagement and retention during periods of significant change.

What you'll do
  • Healthcare Workflow Integration & Change Management
    • Assess current-state workflows with stakeholders and staff to identify gaps and improvement opportunities
    • Design and implement updated workflows that integrate across departments, systems, and third-party partners with minimal disruption
    • Develop workflow documentation, process maps, and transition guides
    • Facilitate communication across practices, internal departments, and external partners to ensure alignment
    • Monitor post-implementation adoption and surface feedback to management

    EHR & Technology Training
    • Deliver on-site and virtual training for physicians, nurses, and support staff across a wide range of clinical and administrative systems
    • Develop training programs that connect system use to broader operational and clinical context
    • Provide at-the-elbow (ATE) support during go-lives, upgrades, and workflow transitions
    • Assess end-user proficiency and provide follow-up training as needed
    • Create and maintain training materials, quick reference guides, tip sheets, and SOPs
    • Support adoption of emerging tools, including AI-assisted applications
    • Stay current on system updates and evolving best practices

    Clinical Systems Optimization
    • Support EHR and clinical system optimization to meet the needs of member practices
    • Assist with identifying and implementing new technology aligned with real-world workflows
    • Partner with the EHR Optimization Manager and cross-functional teams to drive continuous improvement

    End-User Support & Triage
    • Serve as a first-line resource for EHR and application issues via phone, remote desktop, and on-site assistance
    • Triage, document, and escalate issues to IT, help desk, or vendor teams as appropriate
    • Log and track support interactions in the ticketing system to support trend identification

    Collaboration & Cross-Functional Engagement
    • Act as a liaison between practices and internal/external departments during transitions
    • Participate in relevant committees, workgroups, and project teams
    • Collaborate with the Lead Desktop Support Technician on hardware/software troubleshooting and new user onboarding

Who you are
  • Required
    • 2+ years in healthcare IT, EHR support, clinical training, or workflow optimization
    • Experience assessing and redesigning clinical or administrative workflows
    • Proven ability to deliver training across multiple systems in a healthcare setting
    • Strong communication, interpersonal, and problem-solving skills
    • Experience developing end-user documentation, workflow maps, and training materials
    • Ability to learn and train on new systems quickly
    • Comfortable supporting staff and leadership through operational transitions
    • Ability to manage competing priorities and travel to practice sites across Rhode Island

    Preferred
    • Associate's or Bachelor's degree in Healthcare, Health IT, Health Administration, or related field
    • Clinical background (MA, LPN, RN, or similar) strongly preferred
    • Experience with a major EHR platform (Epic, Cerner, athenahealth, eClinicalWorks, or similar)
    • Familiarity with primary care operations and multi-site environments
    • Knowledge of HIPAA and healthcare data privacy standards
    • Experience in a physician group or healthcare management company

Physical Demands: Regular travel to practice sites across Rhode Island is required. A combination of remote, on-site, and office-based work applies depending on project needs.
Salary range
$80,000-$90,000 USD
Akido Labs, Inc. is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.

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