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At&T Premier Service Consultant Jobs (NOW HIRING)

AT&T

Call Center Sales Representative

Cape Girardeau, MO · On-site

$19.33/hr

... that working at AT&T offers. How You'll Make an Impact: As a Premier Service Consultant ... Career possibilities are limitless with AT&T. You will have the chance to round out your experience ...

AT&T

Inside Sales Representative

Miami, FL · Hybrid

$62K/yr

Pay Transparency:    Our Premier Service Consultants earn $20.18 hourly + commission if all ... Career possibilities are limitless with AT&T.  You will have the chance to round out your ...

AT&T

Inside Sales Representative

San Antonio, TX · Hybrid

$62K/yr

Pay Transparency:    Our Premier Service Consultants earn $20.16 hourly + commission if all ... Career possibilities are limitless with AT&T.  You will have the chance to round out your ...

Williams Ford of Binghamton

Service Consultant

Vestal, NY · On-site

$35K - $68K/yr

Service Consultant Compensation and Benefits: * Competitive compensation: $35,000-$68,000 * Health ... Previous experience at a Ford dealership is a plus * Ability to identify the problem quickly

Bachman Auto Group

Service Consultant

Jeffersonville, IN · On-site

$60K - $80K/yr

... at the heart of their efforts. The ideal Service Consultant is someone who genuinely enjoys interacting with our customers and assisting them with their vehicle maintenance needs, advising them on ...

Bachman Auto Group

Service Consultant

Louisville, KY · On-site

$60K - $80K/yr

... at the heart of their efforts. The ideal Service Consultant is someone who genuinely enjoys interacting with our customers and assisting them with their vehicle maintenance needs, advising them on ...

Goodwill of SWPA EE

Service Consultant

Pittsburgh, PA · On-site

Learn more about working at Goodwill. You can help. We can show you how. DIVISION OVERVIEW ... The Service Consultant is instrumental to connecting clients to Goodwill programs and services as ...

Hyundai Motor America

Service Consultant

Merriam, KS · On-site

$70K - $120K/yr

Overall Summary As a service consultant you will be responsible for initiating automotive services ... At Kansas City Hyundai, our employees are the driving force behind our success. We invest in our ...

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At T Premier Service Consultant information

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$10

$47

$97

How much do at&t premier service consultant jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for at&t premier service consultant in the United States is $47.35, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $66.35 per hour, depending on experience, location, and employer.

What is an AT&T Premier Service Consultant?

An AT&T Premier Service Consultant is responsible for providing specialized support to business and enterprise customers using AT&T's services. They assist with account management, troubleshooting, billing inquiries, and service optimizations to ensure a seamless customer experience. This role requires strong communication skills, technical knowledge, and the ability to resolve issues efficiently. Consultants also educate customers on new products and services to enhance their business operations.

What are the typical daily responsibilities of an AT&T Premier Service Consultant?

As an AT&T Premier Service Consultant, your daily responsibilities typically include assisting customers with account inquiries, recommending products and services tailored to their needs, resolving service issues, and processing sales transactions. You may also troubleshoot technical concerns, follow up with customers to ensure satisfaction, and collaborate closely with team members and managers to meet sales and service targets. The environment is fast-paced, often requiring multitasking and prioritization, while maintaining high standards of professionalism and accuracy. These daily tasks help ensure customers receive a seamless experience that supports AT&T's reputation for quality service.

What are the key skills and qualifications needed to thrive in the AT&T Premier Service Consultant position, and why are they important?

To thrive as an AT&T Premier Service Consultant, you need strong customer service skills, problem-solving abilities, and a good understanding of telecommunications products or sales practices, often supported by prior experience in customer support or retail environments. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and common telecommunications tools is highly beneficial. Excellent communication, active listening, and patience are valuable soft skills that help in building trust with clients and handling complex inquiries or escalations. These competencies are crucial for delivering exceptional service, fostering customer loyalty, and meeting performance goals in a competitive market.

What cities are hiring for At&T Premier Service Consultant jobs?

Cities with the most At&T Premier Service Consultant job openings:

What are the most commonly searched types of At&T Premier Service Consultant jobs?

The most popular types of At&T Premier Service Consultant jobs are:

What states have the most At&T Premier Service Consultant jobs?

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At T Premier Service Consultant jobs near you
Infographic showing various At&T Premier Service Consultant job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $98,480 per year, or $47.3 per hour.

Call Center Customer Service Representative

AT and T

Mesa, AZ • On-site

$25.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

AT&T rating

7.3

Company rating: 7.3 out of 10

Based on 731 frontline employees who took The Breakroom Quiz

53rd of 99 rated telecommunications companies

Job description

This full-time position reports to 1355 W University Dr, Mesa, AZ location. If selected, you must be able to report to this location.
This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers. While you drive to meet your daily goals, you'll help our customers stay connected to what matters the most.
How you'll make an impact
As a Business Premier Service Consultant (Call Center Customer Service Representative), you'll support business customers with a wide range of requests, including billing, service changes, troubleshooting, collections, sales, and technical support for all AT&T products and services. You'll use multiple tools to resolve issues, update accounts, and handle inquiries about rate plans, devices, network coverage, returns, and more. By applying strong problem-solving and communication skills, you'll deliver excellent customer experience, collaborate with teams, and stay up to date with the latest technology and offerings.
What your day-to-day will look like
  • Instill confidence and loyalty in customers through thoughtful listening and clear communication, utilizing your knowledge of AT&T's products and services to effectively service and retain customers.
  • Simplify and explain customer bills, rate plans, and features of AT&T's products and services.
  • Troubleshoot and resolve customer-impacting issues, including voice and data problems that span multiple networks and interdependent network elements, considering network conditions, connectivity, devices, applications, provisioning, and billing.
  • Engage Tier 3 support (network and IT), third-party vendors, and suppliers as needed to resolve service faults and provide customer resolutions.
  • Support wireless local number portability (WLNP), relocations, combined bill support, after-hours inquiries, and pre-paid service.
  • Assist customers with the latest products and services, such as air cards, USB devices, AT&T-provided software and applications.
  • Manage all aspects of customer accounts, including activations, service changes, credit checks, collections, and maintenance of accurate records and reports.
  • Interface with other departments, distribution centers, and management to resolve order, return, inventory, and escalation issues.
  • Support returns, exchanges, upgrades, accessory orders, missing order requests, and inventory management for various locations.
  • Sell products and services, making personalized recommendations based on customer needs.

Pay Transparency
Our Business Premier Service Consultants earn $25.25 USD per hour. Not to mention paid training and all the other amazing rewards that working at AT&T offers.
Joining our team comes with amazing perks and benefits:
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone
  • Tuition reimbursement program
  • Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.
  • Paid Parental Leave
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs

What we're looking for
  • At least one year of customer service experience preferred; call center experience preferred.
  • Flexibility to work any schedule during hours of operation is essential 5 am - 10 pm, Monday -Sunday (2 days off). Specific job assignments may require day, evening, weekend, or holiday hours. Occasional overtime may be required.
  • Unwavering Customer Focus
  • Strong Work Ethic
  • Adaptability
  • Problem-Solving Skills
  • Attention to Details

Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices and our entire lineup of products, services and promotions.
If you're ready to take the lead as the voice of AT&T, we'd love to hear from you!
If you are considering jobs like Call Center Representative, Customer Service Representative, Tech Support Representative, or Call Center Agent, this career move would be a great fit!
#connectourcustomers
16000064
Weekly Hours:
40
Time Type:
Regular
Location:
Mesa, Arizona
AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.

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