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Entry Level At&T Premier Service Consultant Jobs

AT and T

Call Center Customer Service Representative

Mesa, AZ · On-site

$25.02/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

How you'll make an impact As a Business Premier Service Consultant (Call Center Customer Service ... Simplify and explain customer bills, rate plans, and features of AT&T's products and services.

AT&T

Call Center Customer Service Representative

Mesa, AZ

$25.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

How you'll make an impact As a Business Premier Service Consultant (Call Center Customer Service ... Simplify and explain customer bills, rate plans, and features of AT&T's products and services.

AT&T

Call Center Customer Service Representative

Miami, FL · On-site

$19.41/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our premier service consultants earn $19.41 hourly. Not to mention all the other amazing rewards ... Career possibilities are limitless with AT&T. You will have the chance to round out your experience ...

AT&T

Call Center Sales Representative

Cape Girardeau, MO · On-site

$19.33/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... that working at AT&T offers. How You'll Make an Impact: As a Premier Service Consultant ... Career possibilities are limitless with AT&T. You will have the chance to round out your experience ...

AT&T

Inside Sales Representative

Mesa, AZ · Hybrid

$62K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Pay Transparency:    Our Bilingual (Spanish / English) premier service consultant position ... Career possibilities are limitless with AT&T.  You will have the chance to round out your ...

AT&T

Call Center Sales Representative - Hybrid

Mesa, AZ · Hybrid

$24.31/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Our premier service consultant position earns $24.31 hourly + commissions if all sales goals are ... Career possibilities are limitless with AT&T. You will have the chance to round out your experience ...

Williams Ford of Binghamton

Service Consultant

Vestal, NY · On-site

$35K - $68K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Consultant Compensation and Benefits: * Competitive compensation: $35,000-$68,000 * Health ... Previous experience at a Ford dealership is a plus * Ability to identify the problem quickly

Williams Ford of Binghamton

Service Consultant

Vestal, NY · On-site

$35K - $68K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Consultant Compensation and Benefits: * Competitive compensation: $35,000-$68,000 * Health ... Previous experience at a Ford dealership is a plus * Ability to identify the problem quickly

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Entry Level At T Premier Service Consultant information

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$31.5K

$65.2K

$116.5K

How much do entry level at&t premier service consultant jobs pay per year?

As of Aug 15, 2026, the average yearly pay for entry level at&t premier service consultant in the United States is $65,224.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $85,000.00 per year, depending on experience, location, and employer.

What does an Entry Level AT&T Premier Service Consultant do?

An Entry Level AT&T Premier Service Consultant assists customers with account management, product information, and service issues related to AT&T's business solutions. They provide support via phone or in person, using company tools and systems to resolve inquiries and promote services. The role typically requires strong communication skills and basic knowledge of telecommunications products and services.

What are the key skills and qualifications needed to thrive as an entry level AT&T Premier Service Consultant, and why are they important?

To thrive as an Entry Level AT&T Premier Service Consultant, you generally need strong customer service skills, a high school diploma or equivalent, and the ability to quickly learn about telecommunications products. Familiarity with CRM systems, call center software, and basic troubleshooting tools is typically required. Outstanding interpersonal communication, patience, and problem-solving abilities help you effectively resolve customer concerns and build rapport. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting the company's reputation in a competitive industry.

How does an entry level AT&T Premier Service Consultant typically collaborate with other departments to resolve customer issues?

As an Entry Level AT&T Premier Service Consultant, you'll regularly work with technical support, billing, and sales teams to resolve customer inquiries efficiently. Collaboration often involves escalating complex issues to subject matter experts or coordinating with back-office teams to ensure accurate solutions. Effective communication and timely follow-ups with both internal teams and customers are key to providing a seamless support experience. This collaborative environment helps you build cross-functional skills and broaden your understanding of company operations.

What is an entry level AT&T Premier Service Consultant?

An Entry Level AT&T Premier Service Consultant is a customer service professional who assists AT&T's business and premier customers with their account needs. Their responsibilities typically include answering customer inquiries, troubleshooting technical issues, processing orders, and providing information about products and services. This role requires strong communication skills, problem-solving abilities, and a customer-focused attitude. Entry level consultants often receive comprehensive training and work as part of a team to ensure high-quality service for AT&T's clients.

Does AT&T have entry level jobs?

Yes, AT&T offers entry-level positions such as the AT&T Premier Service Consultant role, which typically require strong communication skills and customer service experience. These jobs often provide training and may involve working with telecommunications products and services in a retail or support environment.

What cities are hiring for Entry Level At&T Premier Service Consultant jobs?

Cities with the most Entry Level At&T Premier Service Consultant job openings:

What are the most commonly searched types of At&T Premier Service Consultant jobs?

The most popular types of At&T Premier Service Consultant jobs are:

What states have the most Entry Level At&T Premier Service Consultant jobs?

States with the most job openings for Entry Level At&T Premier Service Consultant jobs include:

What job categories do people searching Entry Level At&T Premier Service Consultant jobs look for?

The top searched job categories for Entry Level At&T Premier Service Consultant jobs are:

Entry Level At T Premier Service Consultant jobs near you
Infographic showing various Entry Level At&T Premier Service Consultant job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $65,224 per year, or $31.4 per hour.

Call Center Customer Service Representative

AT and T

Mesa, AZ • On-site

$25.02/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

AT&T rating

7.3

Company rating: 7.3 out of 10

Based on 729 frontline employees who took The Breakroom Quiz

52nd of 99 rated telecommunications companies

Job description

This full-time position reports to 1355 W University Dr, Mesa, AZ location. If selected, you must be able to report to this location.
This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers. While you drive to meet your daily goals, you'll help our customers stay connected to what matters the most.
How you'll make an impact
As a Business Premier Service Consultant (Call Center Customer Service Representative), you'll support business customers with a wide range of requests, including billing, service changes, troubleshooting, collections, sales, and technical support for all AT&T products and services. You'll use multiple tools to resolve issues, update accounts, and handle inquiries about rate plans, devices, network coverage, returns, and more. By applying strong problem-solving and communication skills, you'll deliver excellent customer experience, collaborate with teams, and stay up to date with the latest technology and offerings.
What your day-to-day will look like
  • Instill confidence and loyalty in customers through thoughtful listening and clear communication, utilizing your knowledge of AT&T's products and services to effectively service and retain customers.
  • Simplify and explain customer bills, rate plans, and features of AT&T's products and services.
  • Troubleshoot and resolve customer-impacting issues, including voice and data problems that span multiple networks and interdependent network elements, considering network conditions, connectivity, devices, applications, provisioning, and billing.
  • Engage Tier 3 support (network and IT), third-party vendors, and suppliers as needed to resolve service faults and provide customer resolutions.
  • Support wireless local number portability (WLNP), relocations, combined bill support, after-hours inquiries, and pre-paid service.
  • Assist customers with the latest products and services, such as air cards, USB devices, AT&T-provided software and applications.
  • Manage all aspects of customer accounts, including activations, service changes, credit checks, collections, and maintenance of accurate records and reports.
  • Interface with other departments, distribution centers, and management to resolve order, return, inventory, and escalation issues.
  • Support returns, exchanges, upgrades, accessory orders, missing order requests, and inventory management for various locations.
  • Sell products and services, making personalized recommendations based on customer needs.

Pay Transparency
Our Business Premier Service Consultants earn $25.02 USD per hour. Not to mention paid training and all the other amazing rewards that working at AT&T offers.
Joining our team comes with amazing perks and benefits:
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone
  • Tuition reimbursement program
  • Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.
  • Paid Parental Leave
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs

What we're looking for
  • At least one year of customer service experience preferred; call center experience preferred.
  • Flexibility to work any schedule during hours of operation is essential 5 am - 10 pm, Monday -Sunday (2 days off). Specific job assignments may require day, evening, weekend, or holiday hours. Occasional overtime may be required.
  • Unwavering Customer Focus
  • Strong Work Ethic
  • Adaptability
  • Problem-Solving Skills
  • Attention to Details

Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices and our entire lineup of products, services and promotions.
If you're ready to take the lead as the voice of AT&T, we'd love to hear from you!
If you are considering jobs like Call Center Representative, Customer Service Representative, Tech Support Representative, or Call Center Agent, this career move would be a great fit!
#connectourcustomers
16000064
Weekly Hours:
40
Time Type:
Regular
Location:
Mesa, Arizona
AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.

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