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At&T Expert Jobs (NOW HIRING)

Sales Expert

Oregon City, OR · On-site

$600 - $2.0K/wk

This is your safety net to be paid out at minimum. ● As your sold jobs are completed (the work ... Our principles of providing the best customer satisfaction, prompt service, and great rates aren't ...

Apply Early

At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an ... As a senior subject matter expert, you will partner across the firm to design scalable solutions ...

Sales Expert

Oregon City, OR · On-site

$600 - $2.0K/wk

This is your safety net to be paid out at minimum. ● As your sold jobs are completed (the work ... Our principles of providing the best customer satisfaction, prompt service, and great rates aren't ...

Apply Early

CNC Programmer

Newport News, VA · On-site

$40 - $60/hr

For more information visit our webpage at www.eagleaviationtech.com Job Type : Full-time , on-site ... Professional level working knowledge of Geometric Dimensioning and Tolerancing (GD&T) * Expert ...

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Lead Commercialization

Dallas, TX · On-site

$143K - $215K/yr

Drive the end-to-end commercialization lifecycle for AT&T's products and services, accelerating ... An experienced professional, recognized as an expert, creatively resolving complex issues with ...

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Showing results 1-20

At T Expert information

See salary details

$14

$24

$52

How much do at&t expert jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for at&t expert in the United States is $24.90, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $24.52 per hour, depending on experience, location, and employer.

What are AT&T Experts?

AT&T Experts are knowledgeable professionals who assist customers with AT&T products and services. They provide in-depth support for wireless plans, devices, technical troubleshooting, and account management. AT&T Experts can be found in stores or available online and by phone to help resolve issues, recommend solutions, and guide customers through purchases or service changes. Their goal is to ensure customers have the best possible experience with AT&T.

What are some common challenges faced by AT&T Experts when assisting customers, and how can they be effectively managed?

AT&T Experts often encounter challenges such as troubleshooting complex technical issues, handling high call volumes, and addressing unique customer needs in real time. Successfully managing these challenges involves staying up-to-date with AT&T’s latest products and services, leveraging internal knowledge bases, and practicing strong communication and problem-solving skills. Collaboration with technical support teams and ongoing training also play a crucial role in ensuring customer satisfaction and professional growth within the role.

What is the difference between At&T Expert vs Customer Service Representative?

AspectAt&T ExpertCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge of telecom servicesHigh school diploma or equivalent; basic communication skills
Work EnvironmentRetail stores, call centers, on-site customer supportCall centers, retail stores, remote support
Employer & Industry UsagePrimarily telecom companies like AT&T, customer support rolesVarious industries including telecom, retail, and service sectors
Common Search & ComparisonTechnical support, telecom expertise, customer assistanceCustomer service, support roles, client interaction

The At&T Expert role typically involves technical support and specialized knowledge of telecom services, often requiring specific certifications or technical skills. Customer Service Representatives focus on general customer support, handling inquiries and resolving issues without necessarily requiring technical expertise. While both roles serve customers, At&T Experts are more technically oriented, whereas Customer Service Representatives provide broader support across various industries.

What are the key skills and qualifications needed to thrive as an AT&T Expert, and why are they important?

To thrive as an AT&T Expert, you need strong knowledge of telecommunications products and services, sales techniques, and at least a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, mobile device management tools, and customer relationship management (CRM) platforms is typically required. Exceptional communication, problem-solving abilities, and a customer-focused attitude help individuals excel in this role. These skills and qualities are essential for delivering excellent customer service, achieving sales targets, and ensuring customer loyalty in a competitive retail environment.
More about At T Expert jobs
Infographic showing various At&T Expert job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, 12% Part Time, and 5% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $51,785 per year, or $24.9 per hour.
Expert Cybersecurity - Cyber Threat & Response

Expert Cybersecurity - Cyber Threat & Response

AT and T

Charlotte, NC • On-site

$171K - $256K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


AT&T rating

7.4

Company rating: 7.4 out of 10

Based on 717 frontline employees who took The Breakroom Quiz

37th of 80 rated telecommunications companies


Job description

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
Join AT&T and reimagine the communications and technologies that connect the world. Our Chief Security Office ensures that our assets are safeguarded through truthful transparency, enforce accountability and master cybersecurity to stay ahead of threats. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won't just imagine the future-you'll create it.
The Expert Cybersecurity will focus on hunting for cyber threats, threat intelligence, security analysis, incident response, and response engineering & planning activities in AT&T. AT&T's network security is an ever-changing landscape full of threats to both our own infrastructure and that of our customers. To stay ahead in this arena the company needs to constantly expand our knowledge and capabilities in this complicated space. One of the missions of the Chief Security Office is to leverage this knowledge and capability into all areas of AT&T's business. This mission has required us to expand the resources required to maintain this level of security. This position will have a strong focus in enhancing our Enterprise security posture and maintain a strong working relationship with our counterparts delivering our commercial and government services.
Summary of Work
  • Proactive Threat Hunting & Incident Response: Lead continuous, proactive monitoring and hunting for sophisticated cyber threats and vulnerabilities. Quickly respond to incidents using advanced detection, investigation, and containment techniques.
  • Security Strategy & Policy Enforcement: Develop, implement, and refine security policies and incident management procedures that safeguard critical systems and data.
  • Risk Analysis & Innovative Solutions: Conduct in-depth risk assessments and develop strategic mitigation plans. Champion cutting-edge cybersecurity innovations that enhance the company's defensive posture.
  • Technical Expertise & Cross-Functional Collaboration: Provide expert-level technical support on security challenges. Collaborate closely with IT and business units to integrate and optimize security controls across all operations
  • Diverse Cybersecurity Domains: Spearhead initiatives in cyber incident response, threat intelligence, vulnerability management, digital forensics, software assurance, IoT security, policy standards, and more.

Required Skills
  • Knowledge of tactics, techniques, and procedures associated with malicious insider activity, organized crime/fraud groups and both state and non-state sponsored threat actors.
  • Understanding of cloud-based architectures and highly distributed big data architectures.
  • Experience with Malware (including reverse engineering) and with internal and external attacks.
  • Strong understanding of network security threats including APT, Botnets, Distributed Denial of Service (DDoS) attacks, worms, and network exploits.
  • Experience with network probing/testing/analysis tools (Nessus, nmap, burp, wireshark, etc.)
  • Programming skills that will be used to construct, modify, and execute testing tools including shell (ksh, bash), [g]awk, Python, PERL, regex, .NET Programming, Java, C, C++, C#, PowerShell, curl, Web application development (PHP, ASP.NET, etc.)
  • Deep technical knowledge of Windows, UNIX and Linux operating systems as both an expert user and system administrator.
  • Comprehensive knowledge of software security testing principles, practices, and tools, experience of vulnerability assessments in a complex environment.
  • Experience with Malware (including reverse engineering) and with internal and external attacks.
  • Experience or familiarity with vulnerability analysis, computer forensics tools, cryptography principles.
  • Excellent teamwork skills for collaboration on analysis techniques, implementation, and reporting.
  • Must be able to work both independently as well as effectively work in teams of individuals with a variety of skills and backgrounds.
  • Excellent written and verbal communication skills and have demonstrated ability to present material to senior officials.
  • Highly self-motivated requiring little direction.
  • Demonstrates creative/out-of-the-box thinking and good problem-solving skills.
  • Demonstrates strong ethical behavior.
  • Familiarity with applying Artificial Intelligence (AI) or Machine Learning (ML) techniques in cybersecurity contexts (e.g., anomaly detection, threat hunting, behavioral analytics, or risk scoring).

Supervisor:
No
Our Expert Cybersecurity earns between $171,000-$256,400 USD Annual not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
  • Paid time off and holidays (based on date of hire, at least 28 days of vacation each year, and 9 company designated holidays)
  • Long-Term Grants
  • Deferred Compensation
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
  • AT&T internet (and fiber where available) and AT&T phone.

#LI-Onsite - Full-time office role-
Ready to join our team? Apply today.
Weekly Hours:
40
Time Type:
Regular
Location:
Charlotte, North Carolina
Salary Range:
$171,000.00 - $256,400.00
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

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