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At&T Business Jobs (NOW HIRING)

Lead Retail Indirect Sales

Traverse City, MI · On-site

$15 - $18.50/hr

Implements strategic and tactical programs to grow AT&T's business inside and outside the retail walls. Effectively partner with Authorized Retail management to maximize efforts around the door ...

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Represent AT&T's B2B services to small and medium-sized businesses * Generate new business accounts while building lasting client relationships * Consult with decision-makers to understand needs and ...

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Represent AT&T's B2B services to small and medium-sized businesses * Generate new business accounts while building lasting client relationships * Consult with decision-makers to understand needs and ...

Lead the long term strategy, architecture, and technology insertion for AT&T's Mobility Voice Core (IMS) platform * Align technology initiatives with business objectives by defining and executing ...

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How much do at&t business jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for at&t business in the United States is $22.98, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.04 per hour, depending on experience, location, and employer.

What are some common challenges faced by team members in AT&T Business roles, and how can they be addressed?

Team members in AT&T Business roles often navigate the challenges of working in a fast-paced, technology-driven environment where client needs and industry trends are constantly evolving. Adapting quickly to new products and service offerings, as well as staying updated with the latest telecommunications technologies, is essential. Collaboration across departments, including sales, technical support, and account management, is key to delivering exceptional customer service. Proactively seeking out training opportunities and maintaining clear communication with colleagues can help address these challenges and foster professional growth within the organization.

What is the difference between At&T Business vs At&T Customer Service Representative?

AspectAt&T BusinessAt&T Customer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require sales or technical certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentOffice setting, retail stores, or remote; focus on business clientsCall centers, retail stores, or remote; focus on individual consumers
Employer & Industry UsageTelecommunications, business solutions, salesTelecommunications, customer support, sales

At&T Business roles typically involve working with business clients, providing solutions, and sales, often requiring technical knowledge. In contrast, At&T Customer Service Representatives focus on assisting individual consumers with account inquiries, troubleshooting, and support. Both roles are essential in the telecommunications industry but differ in target audience and daily responsibilities.

What are AT&T Business jobs?

AT&T Business jobs refer to roles within the business division of AT&T, focusing on providing communication, networking, cybersecurity, and technology solutions to other businesses and organizations. These positions may include sales, technical support, account management, network engineering, and product development, among others. Employees in these roles work to help business clients optimize their connectivity, streamline operations, and adopt innovative technologies to stay competitive.

What are the key skills and qualifications needed to thrive as an AT&T Business Account Executive, and why are they important?

To excel as an AT&T Business Account Executive, you need a solid background in sales, customer relationship management, and a thorough understanding of telecommunications solutions, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, sales forecasting tools, and AT&T’s portfolio of business products is essential. Outstanding communication, negotiation skills, and the ability to build trust with clients help you stand out in this competitive field. These abilities are crucial for driving sales growth, retaining clients, and delivering tailored solutions in a fast-paced business environment.
More about At T Business jobs
What states have the most At&T Business jobs? States with the most job openings for At&T Business jobs include:
What job categories do people searching At&T Business jobs look for? The top searched job categories for At&T Business jobs are:
Infographic showing various At&T Business job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $47,805 per year, or $23 per hour.
Lead Retail Indirect Sales

Lead Retail Indirect Sales

AT and T

Traverse City, MI • On-site

$15 - $18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


AT&T rating

7.4

Company rating: 7.4 out of 10

Based on 700 frontline employees who took The Breakroom Quiz

37th of 76 rated telecommunications companies


Job description

Overall, Purpose: Responsible for Authorized Retail sales productivity across 20+ doors with day-to-day interactions from the Authorized Retail stores up through their Sales VPs, including Principals for the Local Authorized Retailers. Will develop and attain AT&T sales objectives by partnering with authorized retail district management for a geographic area. Achieves sales objectives by innovating and creating outside growth strategies around our AT&T products and services.
Key Roles and Responsibilities:
  • Exceed targeted attainment, drive year-over-year store-level growth and grow door productivity to AT&T Retail performance
  • Drive sales results, establish target interlock for geographic area; share best practices with the Authorized Retail district manager and above
  • Implements strategic and tactical programs to grow AT&T's business inside and outside the retail walls. Effectively partner with Authorized Retail management to maximize efforts around the door swings both ways.
  • Responsible for driving FirstNet, BAT, and Win Local activities within the district
  • Notes on the effectiveness of strategic plans for sales growth, reviews, and recommendations
  • Works in partnership with the Authorized Retailer to improve customer experience
  • Inspect district and retail location(s) plans as to how they will grow their business outside the walls of retail. Reviews the effectiveness of the execution of all strategic plans and makes recommendations to the District Manager or above
  • Develops and shares sales with the best practices, tools, programs, and organizational support needed to ensure productive relationships and sales growth.
  • Collaborates with ATTR leadership regarding "out of the store" sales activity and partners with their Authorized Retailer to determine activities to use in their district
  • Delivers accurate forecasts, achieves monthly, quarterly, and annual goals, and conducts weekly and monthly alignment meetings with District Managers
  • Analyzes business reports to identify trends and adjusts strategic and tactical programs as needed; reports findings to district and store management
  • Assures optimization of available resources to meet and/or exceed sales objectives
  • Works in partnership with cross-functional organizations to develop sales effectiveness.
  • Assists with preparation for Ops Reviews and is involved with creating an action plan based upon the results of the Ops Review
  • Ensures training objectives and quarterly training for the district and the retail location(s) meet and exceed expectations. Inspecting that the training knowledge was retained
  • Education: Typically, a bachelor's degree
  • Experience: 1 to 5 years' retail, customer-facing, sales experience, 2 years sales management experience preferred.
  • Supervisory: No

Education/Experience: Bachelor's degree (BS/BA) desired. 8+ years of related sales experience.
Our Lead Retail Indirect Sales Managers earn between
Overall, Purpose: Responsible for Authorized Retail sales productivity across 20+ doors with day-to-day interactions from the Authorized Retail stores up through their Sales VPs, including Principals for the Local Authorized Retailers. Will develop and attain AT&T sales objectives by partnering with authorized retail district management for a geographic area. Achieves sales objectives by innovating and creating outside growth strategies around our AT&T products and services.
Key Roles and Responsibilities:
  • Exceed targeted attainment, drive year-over-year store-level growth and grow door productivity to AT&T Retail performance
  • Drive sales results, establish target interlock for geographic area; share best practices with the Authorized Retail district manager and above
  • Implements strategic and tactical programs to grow AT&T's business inside and outside the retail walls. Effectively partner with Authorized Retail management to maximize efforts around the door swings both ways.
  • Responsible for driving FirstNet, BAT, and Win Local activities within the district
  • Notes on the effectiveness of strategic plans for sales growth, reviews, and recommendations
  • Works in partnership with the Authorized Retailer to improve customer experience
  • Inspect district and retail location(s) plans as to how they will grow their business outside the walls of retail. Reviews the effectiveness of the execution of all strategic plans and makes recommendations to the District Manager or above
  • Develops and shares sales with the best practices, tools, programs, and organizational support needed to ensure productive relationships and sales growth.
  • Collaborates with ATTR leadership regarding "out of the store" sales activity and partners with their Authorized Retailer to determine activities to use in their district
  • Delivers accurate forecasts, achieves monthly, quarterly, and annual goals, and conducts weekly and monthly alignment meetings with District Managers
  • Analyzes business reports to identify trends and adjusts strategic and tactical programs as needed; reports findings to district and store management
  • Assures optimization of available resources to meet and/or exceed sales objectives
  • Works in partnership with cross-functional organizations to develop sales effectiveness.
  • Assists with preparation for Ops Reviews and is involved with creating an action plan based upon the results of the Ops Review
  • Ensures training objectives and quarterly training for the district and the retail location(s) meet and exceed expectations. Inspecting that the training knowledge was retained
  • Education: Typically, a bachelor's degree
  • Experience: 1 to 5 years' retail, customer-facing, sales experience, 2 years sales management experience preferred.
  • Supervisory: No

Education/Experience: Bachelor's degree (BS/BA) desired. 8+ years of related sales experience.
Our Lead Retail Indirect Sales Managers earn between
Overall, Purpose: Responsible for Authorized Retail sales productivity across 20+ doors with day-to-day interactions from the Authorized Retail stores up through their Sales VPs, including Principals for the Local Authorized Retailers. Will develop and attain AT&T sales objectives by partnering with authorized retail district management for a geographic area. Achieves sales objectives by innovating and creating outside growth strategies around our AT&T products and services.
Key Roles and Responsibilities:
  • Exceed targeted attainment, drive year-over-year store-level growth and grow door productivity to AT&T Retail performance
  • Drive sales results, establish target interlock for geographic area; share best practices with the Authorized Retail district manager and above
  • Implements strategic and tactical programs to grow AT&T's business inside and outside the retail walls. Effectively partner with Authorized Retail management to maximize efforts around the door swings both ways.
  • Responsible for driving FirstNet, BAT, and Win Local activities within the district
  • Notes on the effectiveness of strategic plans for sales growth, reviews, and recommendations
  • Works in partnership with the Authorized Retailer to improve customer experience
  • Inspect district and retail location(s) plans as to how they will grow their business outside the walls of retail. Reviews the effectiveness of the execution of all strategic plans and makes recommendations to the District Manager or above
  • Develops and shares sales with the best practices, tools, programs, and organizational support needed to ensure productive relationships and sales growth.
  • Collaborates with ATTR leadership regarding "out of the store" sales activity and partners with their Authorized Retailer to determine activities to use in their district
  • Delivers accurate forecasts, achieves monthly, quarterly, and annual goals, and conducts weekly and monthly alignment meetings with District Managers
  • Analyzes business reports to identify trends and adjusts strategic and tactical programs as needed; reports findings to district and store management
  • Assures optimization of available resources to meet and/or exceed sales objectives
  • Works in partnership with cross-functional organizations to develop sales effectiveness.
  • Assists with preparation for Ops Reviews and is involved with creating an action plan based upon the results of the Ops Review
  • Ensures training objectives and quarterly training for the district and the retail location(s) meet and exceed expectations. Inspecting that the training knowledge was retained
  • Education: Typically, a bachelor's degree
  • Experience: 1 to 5 years' retail, customer-facing, sales experience, 2 years sales management experience preferred.
  • Supervisory: No

Education/Experience: Bachelor's degree (BS/BA) desired. 8+ years of related sales experience.
Retail Indirect Sales Managers earn between $80,600.00 - $121,000.00 in
annual salary, plus $40,000 in commissions yearly, if all sales goals are met. Not to mention all the other amazing rewards that working at AT&T offers.
An individual's starting salary within this range may depend on factors such as geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available, but it is unprotected.
  • Adoption Reimbursement
  • Disability Benefits (short-term and long-term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone

Join our team, and you will be on a path to leadership, coupled with a strong salary and benefits that fit your life. Apply today. #ConnectingOurCommunities
in annual salary
Our Lead Retail Indirect Sales Managers earn between in annual salary, plus $34,000 in commissions yearly, if all sales goals are met. Not to mention all the other amazing rewards that working at AT&T offers. An individual's starting salary within this range may depend on factors such as geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available, but it is unprotected.
  • Adoption Reimbursement
  • Disability Benefits (short-term and long-term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone

Join our team, and you will be on a path to leadership, coupled with a strong salary and benefits that fit your life. Apply today. #ConnectingOurCommunities
in annual salary
Our Lead Retail Indirect Sales Managers earn between in annual salary, plus $34,000 in commissions yearly, if all sales goals are met. Not to mention all the other amazing rewards that working at AT&T offers. An individual's starting salary within this range may depend on factors such as geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available, but it is unprotected.
  • Adoption Reimbursement
  • Disability Benefits (short-term and long-term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone

Join our team, and you will be on a path to leadership, coupled with a strong salary and benefits that fit your life. Apply today. #ConnectingOurCommunities
Weekly Hours:
40
Time Type:
Regular
Location:
Traverse City, Michigan
Salary Range:
$80,600.00 - $121,000.00
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

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