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Director of Quality & Compliance

Elevate Home Health | Focus Home Health | Choice Home Health | San Diego Home Health

About the Opportunity

Elevate Home Health, the organization behind Focus Home Health, Choice Home Health, and San Diego Home Health, is seeking an experienced Director of Quality & Compliance to lead quality, regulatory compliance, and performance improvement across our growing network of home health locations.

This is an enterprise-level leadership role with responsibility for creating consistency, strengthening clinical quality, maintaining regulatory readiness, and driving continuous improvement across all branches.

The Director of Quality & Compliance will partner closely with executive, operational, and clinical leadership to ensure our agencies consistently meet the highest standards for patient care, regulatory compliance, documentation, and clinical performance.

We are looking for a leader who understands the complexities of Medicare-certified home health, can translate regulations and data into practical action, and knows how to build a culture where quality and compliance are part of everyday operations - not simply preparation for the next survey.

What You'll Do

• Provide enterprise-wide leadership and oversight of quality, compliance, and performance improvement across all Elevate Home Health locations.
• Lead and continuously strengthen the organization's Quality Assessment and Performance Improvement (QAPI) program.
• Ensure ongoing compliance with CMS Conditions of Participation, Medicare requirements, OASIS requirements, applicable state and federal regulations, accreditation standards, and organizational policies.
• Establish standardized quality and compliance practices across Focus Home Health, Choice Home Health, and San Diego Home Health locations.
• Maintain organizational readiness for regulatory, accreditation, payer, and other external surveys and audits.
• Partner with branch leadership before, during, and following surveys, including development and oversight of plans of correction when necessary.
• Develop and oversee an enterprise-wide auditing and monitoring program focused on clinical documentation, regulatory compliance, patient care, and identified areas of risk.
• Monitor and analyze clinical quality measures, OASIS-related performance, patient outcomes, hospitalizations, patient experience, and other key quality indicators.
• Identify trends and areas of risk and partner with operational and clinical leaders to develop meaningful and sustainable improvement plans.
• Lead or facilitate root cause analyses, corrective action plans, and performance improvement initiatives related to quality, compliance, patient safety, and adverse events.
• Monitor complaints, grievances, incidents, adverse events, and other quality concerns to identify trends and opportunities for systemic improvement.
• Support the organization's compliance program, including compliance monitoring, internal reviews, investigations, risk identification, and corrective action.
• Lead or participate in the development and ongoing review of clinical, quality, and compliance policies and procedures.
• Monitor regulatory changes and ensure new requirements are effectively communicated and incorporated into organizational practices.
• Provide education, coaching, and regulatory guidance to clinical and operational leaders throughout the organization.
• Develop meaningful quality and compliance reporting for executive leadership, identifying trends, risks, progress, and opportunities for improvement.
• Partner cross-functionally with Operations, Clinical Leadership, Human Resources, Revenue Cycle, and other departments to strengthen organizational performance and compliance.
• Travel to company locations as needed to support surveys, audits, education, performance improvement initiatives, and branch leadership.

What We're Looking For

You are an experienced home health quality or clinical leader who sees quality as more than checking boxes. You understand how regulatory compliance, clinical operations, documentation, patient outcomes, and leadership accountability all work together.

You are comfortable moving between the details of a clinical record and the bigger picture of organizational performance. You can identify risk, communicate expectations clearly, build relationships with operational leaders, and turn findings into sustainable improvements.

Most importantly, you are passionate about creating an environment where high-quality, compliant patient care is consistently delivered across every location.

Qualifications

• Bachelor's degree in Nursing, Physical Therapy, Occupational Therapy, Healthcare Administration, Healthcare Quality, or a related healthcare discipline required; advanced degree preferred.
• Current professional healthcare license preferred, with RN, PT, or OT licensure strongly preferred.
• Minimum of 5 years of progressive home health experience, including experience in quality, compliance, clinical leadership, regulatory affairs, or performance improvement.
• Strong knowledge of Medicare-certified home health operations, CMS Conditions of Participation, OASIS, QAPI, and Home Health Quality Reporting requirements.
• Experience with regulatory and accreditation surveys, audits, plans of correction, and ongoing survey readiness.
• Demonstrated ability to analyze quality and performance data and translate findings into actionable improvement strategies.
• Experience developing and implementing corrective action and performance improvement plans.
• Multi-site, regional, or enterprise-level quality/compliance experience strongly preferred.
• Strong leadership, communication, analytical, and organizational skills.
• Ability to effectively partner with clinical, operational, and executive leadership across multiple locations.
• Quality, compliance, or home health certifications such as CPHQ, CHC, COS-C, HCS-O, or similar credentials are a plus.
• Ability to travel to company locations as needed.

Why Elevate Home Health?

At Elevate Home Health, our family of agencies - Focus Home Health, Choice Home Health, and San Diego Home Health - is united by a commitment to delivering exceptional care where it matters most: in the homes and communities of the patients we serve.

This role provides an opportunity to have an impact across the entire organization. As Director of Quality & Compliance, you will help shape how we approach quality, strengthen our systems and processes, support our clinical and operational teams, and ensure we continue to deliver safe, compliant, high-quality care as our organization grows.

If you are an experienced home health leader who is passionate about quality, compliance, patient outcomes, and continuous improvement, we would love to hear from you.

• Day shift

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• Disability insurance
• Referral program
• Mileage reimbursement