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At Home Inbound Customer Service Jobs in Illinois

Kenney's Pest Control Inc

Scheduling & CSR

Moline, IL · On-site

$14.75 - $20.25/hr

Handle inbound customer inquiries via phone, email, and online channels, providing accurate and timely information about our services with a cheerful, upbeat attitude. You will also be educating the ...

Kenney's Pest Control Inc

Scheduling & CSR

Moline, IL · On-site

$15 - $16/hr

Handle inbound customer inquiries via phone, email, and online channels, providing accurate and timely information about our services with a cheerful, upbeat attitude. You will also be educating the ...

LeafHome

Customer Service Coordinator

Lombard, IL

$21/hr

About Leaf Home At Leaf Home, we are powered by people on a single mission to make homeownership ... Provide excellent customer service during all inbound/outbound phone calls while maintaining ...

Bump Health

Customer Experience Specialist- Remote

Peoria, IL · Remote

$16.75 - $22/hr

At Bump Boxes, we are passionate about our mission: making Mom's life easier. We work hard to offer ... Responsibilities will include, but are not limited to: answering inbound customer calls, chat help ...

ALL FLEET INC

Customer Experience Specialist

Zion, IL · On-site

$17 - $21.50/hr

Answering inbound customer service calls and responding to inquiries via email or chat ... Providing exceptional customer service at all times * Documenting service requests and maintaining ...

Bump Health

Customer Experience Specialist- Remote

Peoria, IL · On-site +1

$16.75 - $22/hr

At Bump Boxes, we are passionate about our mission: making Mom's life easier. We work hard to offer ... Responsibilities will include, but are not limited to: answering inbound customer calls, chat help ...

ALL FLEET INC

Customer Experience Specialist

Zion, IL · On-site

$17 - $21.50/hr

Answering inbound customer service calls and responding to inquiries via email or chat ... Providing exceptional customer service at all times * Documenting service requests and maintaining ...

PainPoint

Customer Service Representative

Chicago, IL · On-site +1

$18/hr

... the comfort of home, with a consistent weekday schedule. Why You'll Love Working Here * Fully ... Answer inbound calls from prospective new patients and assess their needs * Answer general ...

LHH US

Customer Service Representative

Woodridge, IL

$18 - $21/hr

Respond to a high volume of inbound customer calls, emails, chats, and correspondence in a ... Must be able to work a combination of weekdays along with weekends (40 hours a week, will have at ...

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All JobsAt Home Inbound Customer Service JobsAt Home Inbound Customer Service Jobs in Illinois

At Home Inbound Customer Service information

What is an at home inbound customer service representative?

At Home Inbound Customer Service jobs involve working remotely, usually from your own home, to assist customers who contact a company with questions, concerns, or requests. These roles primarily handle incoming calls, emails, or chats, providing support, troubleshooting issues, and sometimes processing orders or returns. Employees are typically required to have a quiet workspace, a reliable internet connection, and good communication skills. Many companies provide the necessary training and equipment for these positions. The flexibility and work-from-home nature make this job appealing to people seeking remote work opportunities.

How does working as an at home inbound customer service representative differ from traditional call center roles?

As an At Home Inbound Customer Service representative, you'll handle customer inquiries and resolve issues from the comfort of your home, rather than commuting to a centralized call center. This setup often provides more flexibility in scheduling but also requires strong self-discipline and a quiet, well-equipped workspace. While you'll work independently, you'll still be part of a virtual team, regularly communicating with supervisors and peers through digital platforms. Collaboration and support are typically provided via chat systems, video calls, and online resources, so being proactive in seeking help and staying connected is important for success.

What are the key skills and qualifications needed to thrive as an at home inbound customer service representative?

To thrive as an At Home Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and reliable internet connectivity are essential for the role. Patience, active listening, and adaptability are important soft skills that help build rapport with customers and handle a variety of inquiries effectively. These skills and qualities are crucial for delivering excellent customer experiences and maintaining client satisfaction in a remote setting.

What is the difference between At Home Inbound Customer Service vs At Home Technical Support?

AspectAt Home Inbound Customer ServiceAt Home Technical Support
CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma; technical knowledge or certifications may be required
Work EnvironmentHome office, handling customer inquiries via phone or chatHome office, providing technical assistance for products or services
Employer & IndustryRetail, telecom, service providersIT, electronics, software companies
Search & Comparison IntentCustomer service roles, inbound support jobsTechnical support roles, troubleshooting jobs

At Home Inbound Customer Service primarily involves assisting customers with general inquiries, orders, or account issues, focusing on communication skills. In contrast, At Home Technical Support requires technical knowledge to troubleshoot and resolve product or service issues. Both roles are performed remotely and often require similar credentials, but they serve different customer needs and industries.

What are the most commonly searched types of Inbound Customer Service jobs in Illinois?

The most popular types of Inbound Customer Service jobs in Illinois are:

What are popular job titles related to At Home Inbound Customer Service jobs in Illinois?

For At Home Inbound Customer Service jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching At Home Inbound Customer Service jobs in Illinois look for?

The top searched job categories for At Home Inbound Customer Service jobs in Illinois are:

What cities in Illinois are hiring for At Home Inbound Customer Service jobs?

Cities in Illinois with the most At Home Inbound Customer Service job openings:

At Home Inbound Customer Service jobs near you
Infographic showing various At Home Inbound Customer Service job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Scheduling & CSR

Kenney's Pest Control Inc

Moline, IL • On-site

$14.75 - $20.25/hr

Full-time

Re-posted 6 days ago

Job description

Job Title: Customer Service Representative & Scheduler

Company: Kenney's Pest Control
Location: Moline, IL 61265
Position Type: Full-Time, Entry Level

About Us:
Kenney's Pest Control is a trusted, industry leader provider of pest management services dedicated to keeping our community safe and pest-free. We've been in business for 53 years and are a well known small business here in the Quad Cities. As we continue to grow, we are looking for a detail-oriented, cheerful and enthusiastic Customer Service Representative/Scheduler to join our team. This is an entry-level position ideal for someone with a passion for providing excellent customer service and supporting daily operations. The position may also offer the opportunity to assist in marketing efforts, working with the marketing director to support our outreach.

Job Responsibilities:

  • Customer Service: Handle inbound customer inquiries via phone, email, and online channels, providing accurate and timely information about our services with a cheerful, upbeat attitude. You will also be educating the customer on types of insects, types of treatments, and follow-up expectations.
  • Scheduling: Manage customer appointments, including coordinating schedules with technicians and confirming bookings.
  • Data Entry & Office Support: Perform data entry and maintain accurate customer records in our system.
  • General Office Tasks: Assist with administrative duties such as mailings, filing, answering e-mails and organizing customer information.
  • Marketing Support (Optional): Assist the marketing director with various tasks, such as social media updates, content creation, and basic marketing initiatives to increase customer engagement and brand visibility.

Key Skills & Qualifications:

  • Experience with MS Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Drive, Gmail).
  • Familiarity with mainstream desktop and mobile applications.
  • Strong typing/keyboarding skills and attention to detail.
  • Excellent communication skills, both written and verbal. Willingness and ability to ask questions.
  • Ability to prioritize and handle multiple tasks in a fast-paced environment.
  • A desire to learn and the ability to retain the information provided.
  • Interest in marketing and social media is a plus.
  • Previous office or customer service experience is a plus but not required.

Why Join Kenney's Pest Control?

  • Competitive salary and benefits package. Options for bonuses and pay raises.
  • Gain hands-on experience in both customer service and office administration.
  • Opportunity to learn about the pest control industry and support marketing efforts.
  • Friendly and supportive team environment; we're like family!

How to Apply:
Please submit your resume and a brief cover letter explaining why you're a good fit for the role to info@kpctoday.com, or apply online. We look forward to hearing from you!

Kenney's Pest Control is an equal opportunity employer.

Apply