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At Home Dispatcher Jobs in Springfield, MA (NOW HIRING)

K. L. Breeden & Sons

Dispatcher (32223)

Bloomfield, CT · On-site

$20.88 - $26.10/hr

Monitor load readiness for dispatch from the distribution center and coordinate delivery times and ... Interact with customer employees, contractors/drivers, and personnel at delivery points to assure ...

Dead River Company

Service Dispatcher

Northampton, MA · On-site

$20 - $29/hr

This person coordinates service dispatching, inventory, billing, payroll and productivity to ensure a high level of customer satisfaction and an efficient, profitable department. Essential Functions:

Dead River Company

Service Dispatcher

Northampton, MA · On-site

$20 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This person coordinates service dispatching, inventory, billing, payroll and productivity to ensure a high level of customer satisfaction and an efficient, profitable department. Essential Functions:

Dead River Company

Service Dispatcher

Northampton, MA

$20 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This person coordinates service dispatching, inventory, billing, payroll and productivity to ensure a high level of customer satisfaction and an efficient, profitable department. Essential Functions:

Lane Valente Industries

HVAC Dispatcher

South Windsor, CT · On-site

$18 - $24/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Maintains customer repair records using the computer database to give detailed history of the work performed at their sites. * Maintains dispatching board to ensure maximum efficient capacity of ...

Lane Valente Industries

HVAC Dispatcher

South Windsor, CT · On-site

$18 - $24/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Maintains customer repair records using the computer database to give detailed history of the work performed at their sites. * Maintains dispatching board to ensure maximum efficient capacity of ...

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Showing results 21-40

All JobsAt Home Dispatcher JobsAt Home Dispatcher Jobs in Springfield, MA

At Home Dispatcher information

See Springfield, MA salary details

$11

$21

$33

How much do at home dispatcher jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for at home dispatcher in Springfield, MA is $21.95, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $23.70 per hour, depending on experience, location, and employer.

What is an at home dispatcher?

An At Home Dispatcher is a professional who coordinates and manages the scheduling and dispatching of vehicles, personnel, or services from a remote location, typically their own home. They use communication tools such as phones, computers, and specialized software to assign tasks, monitor progress, and resolve issues in real-time. This role is common in industries like transportation, emergency services, and customer support, allowing companies to operate efficiently while offering flexible work arrangements.

How do at home dispatchers typically communicate and coordinate with field teams while working remotely?

At Home Dispatchers rely on a combination of specialized dispatch software, email, and phone systems to stay connected with field teams. Effective communication is critical, so most companies provide access to real-time tracking tools and instant messaging platforms. Regular check-ins and clear documentation help ensure that assignments are understood and any issues are quickly resolved. Collaboration with supervisors and other dispatchers is also common, typically through scheduled virtual meetings or chat groups, to keep operations running smoothly.

What are the key skills and qualifications needed to thrive as an at home dispatcher, and why are they important?

To thrive as an At Home Dispatcher, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and communication tools such as radios or VoIP platforms is essential. Excellent multitasking, problem-solving, and clear communication abilities set top performers apart in this role. These skills ensure efficient coordination, timely response, and reliable information flow, all of which are critical to successful dispatch operations.

What is the difference between At Home Dispatcher vs Customer Service Representative?

AspectAt Home DispatcherCustomer Service Representative
CredentialsHigh school diploma or equivalent; dispatching certificationsHigh school diploma or equivalent; customer service training
Work EnvironmentRemote, primarily computer and phone-basedRemote or in-office, phone and computer-based
Industry UsageTransportation, logistics, delivery servicesRetail, telecom, service industries
Job FocusScheduling, routing, coordinating deliveries or servicesAssisting customers, resolving issues, providing information

While both roles are customer-focused and often remote, At Home Dispatchers primarily coordinate logistics and routing for transportation or delivery companies, whereas Customer Service Representatives handle customer inquiries and support across various industries. The key differences lie in their specific responsibilities and industry applications.

How much do at-home dispatchers make?

At-home dispatchers typically earn between $12 and $25 per hour, depending on experience, industry, and location. Some may also receive additional benefits or bonuses, especially if working for larger companies or specialized sectors like transportation or emergency services.

What are the most commonly searched types of Dispatcher jobs in Springfield, MA?

The most popular types of Dispatcher jobs in Springfield, MA are:

What are popular job titles related to At Home Dispatcher jobs in Springfield, MA?

For At Home Dispatcher jobs in Springfield, MA, the most frequently searched job titles are:

What cities near Springfield, MA are hiring for At Home Dispatcher jobs?

Cities near Springfield, MA with the most At Home Dispatcher job openings:

At Home Dispatcher jobs near you
Infographic showing various At Home Dispatcher job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 79% Physical, 1% Hybrid, and 20% Remote job distribution, with an average salary of $45,662 per year, or $22 per hour.

Dispatcher (32223)

K. L. Breeden & Sons

Bloomfield, CT • On-site

$20.88 - $26.10/hr

Full-time

Posted 4 days ago

Job description

Direct and coordinate the activities of owner operators and third-party carriers in the performance of freight delivery services. Monitor load readiness for dispatch from the distribution center and coordinate delivery times and instructions with the receiving locations, distribution center and backhaul vendors. Interact with customer employees, contractors/drivers, and personnel at delivery points to assure prompt and efficient movement of freight while maintaining compliance with regulatory requirements governing driver hours of service. Direct the response to interruptions in delivery schedules due to weather, road blockages, equipment breakdown and other unexpected occurrences.
  • Monitor status of deliveries in progress and maintain contact with contractors/drivers who are outside their window of delivery. Advise receiving location of drivers ETA. Where feasible, re-route truck in order to maintain on time delivery schedule for down line stops.
  • Utilize Company software to enter load progress and delivery data on a real time basis.
  • Assist or stand in for the Load Planner as required, including utilizing the dedicated driver list and current available driving hours report to plan loads to be dispatched using the load planner spread sheet.
  • Assist or stand in for the Load Planner as required, including matching loads to drivers in conformity with the Companys no-forced dispatch policy. Where loads go unmatched, determine means to incentivize a contractor/driver to take the load.
  • Monitor status of contractors/drivers coming in to the facility and due at dispatch window for predetermined load tender time.
  • Where loads cannot be assigned to owner operators under contract to Company, assign loads to an approved third-party carrier. Prepare routing and delivery instructions for the third party driver and present in-person orientation of third party driver at the time the load is tendered.
  • Where breakdowns occur during transit, arrange response by a road repair/towing service. If repowering is required, determine the most expeditious means to dispatch a replacement unit and to facilitate the delivery.
  • Maintain communication with the Back Haul Coordinator to assure that back hauls are promptly and efficiently integrated into load plans.
  • Prepare and continually update all required reports, including status reports, daily reports, inbound reports, and weather reports.
  • Continually monitor and track the location of the trucks and trailers through computerized tracking software.
  • Continually monitor trailer operating status, including refrigeration unit temperature settings, actual temperature readings, fuel levels and alarm codes.
  • Utilize internet based applications for monitoring, mapping, locating and/or calculating mileage distance or transit times.
  • Promote and enhance the Companys relationship and reputation with its corps of owner operators. Remain accessible to the owner operators to answer questions or advise them with regard to specific problems or concerns.
  • Promptly and professionally respond to all inquiries and directives from customer representatives.
  • Accurately and timely complete all reports and forms required by the Company or its customers.
  • Act professionally and ethically at all times.
  • Keep immediate work area safe, clean and organized at all times.
  • Other duties as may be assigned from time to time.

High school diploma or general education degree (GED) and 2 to 3 years of experience and/or training; or equivalent combination of education and experience within the distribution and/or transportation industry.
  • Ability to learn the service area and delivery locations to coordinate drivers deliveries.
  • Knowledge of distribution and transportation industry.
  • Experience using computerized routing software.
  • Excellent organization skills, with the ability to multitask.
  • Ability to organize and manage multiple priorities.
  • Ability to communicate effectively both orally and in writing.
  • Strong customer orientation.
  • Excellent interpersonal and communication skills.
  • Commitment to company values.
  • Computer proficiency.

Sedentary office environment. Exerts up to 25 lbs. of force to lift, carry, push, pull, or otherwise move objects. Sitting most of the time, but may involve walking or standing for brief periods of time. While performing the duties of this job, the employee is regularly required to work in an office, but may be required to spend a portion of the time in a warehouse, or outdoor trailer yard.

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