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At Home Customer Service Jobs in Rochelle, IL (NOW HIRING)

Mosaic

Mosaic At Home Coordinator

Rockford, IL · On-site

$50/hr

Mosaic at Home Coordinator Do you have a passion for empowering individuals with intellectual and ... customer service every step of the way. * Empower Communication: Help individuals express their ...

Mosaic

Mosaic At Home Coordinator

Rockford, IL · On-site

$50/hr

Mosaic at Home Coordinator Do you have a passion for empowering individuals with intellectual and ... customer service every step of the way. * Empower Communication: Help individuals express their ...

European Service At Home

Home Care Aide

Sycamore, IL · On-site

Currently, our friendly team of European Service at Home has a vacancy open for a Caregiver in the following towns: 1. Dekalb 1 person (15 hours per week); 2. Mt Morris 1 person (6 hours per week ...

Home Depot

Pro Customer Service/Sales

Rockford, IL

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Rockford, IL · On-site

$16 - $18/hr

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

European Service At Home

Home Care Aide

Rockford, IL · On-site

We accept entry-level candidates, and you can build your schedule at European Service at Home. Benefits: * Paid training * Flexible scheduling? * Competitive pay * Career growth * Health, Dental, and ...

Home Depot

Customer Service/Sales

Rockford, IL · On-site

$16 - $19/hr

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Rockford, IL

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Phenom People

Customer Service Part Time

Dekalb, IL · On-site

... stay-at-home parent, ready to return to work o I need flexibility in my schedule because I have ... Lowe's * Deliver excellent customer service * Help customers find products and provide ...

Domino's Pizza

Customer Service Rep

Dekalb, IL · On-site

$15.75 - $21.25/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service ... Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming ...

Domino's

Customer Service Rep

Dekalb, IL · On-site

$15.75 - $21.25/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for ... Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming ...

Walgreens

Customer Service Associate

Rockford, IL

$13 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... at store). * Assists with exterior and interior maintenance by ensuring clean, neat, orderly store ...

Circle K

Customer Service Representative

Dixon, IL · On-site

$15.25 - $20.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... You are good at: * Selling products to customers * Providing excellent customer care

Walgreens

Customer Service Associate

Rockford, IL

$13.25 - $18.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... at store). * Assists with exterior and interior maintenance by ensuring clean, neat, orderly store ...

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All JobsAt Home Customer Service JobsAt Home Customer Service Jobs in Rochelle, IL

At Home Customer Service information

See Rochelle, IL salary details

$9

$18

$26

How much do at home customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for at home customer service in Rochelle, IL is $18.28, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an at home customer service representative?

To excel as an At Home Customer Service Representative, strong communication skills, problem-solving abilities, and a high school diploma or equivalent are essential. Familiarity with customer relationship management (CRM) software, basic computer proficiency, and sometimes certification in customer service are typically required. Patience, empathy, and self-motivation are standout soft skills for managing customer inquiries and working independently. These skills ensure effective customer support, high satisfaction, and productivity in a remote work environment.

What is the difference between At Home Customer Service vs Call Center Customer Service?

AspectAt Home Customer ServiceCall Center Customer Service
Work EnvironmentRemote, home-basedTypically in a dedicated call center facility or remote
Required CredentialsHigh school diploma or equivalent, basic computer skillsSimilar credentials, often with additional training
Industry UsageCommon across retail, tech, healthcare, and morePrimarily in telecommunications, retail, and service sectors
Work ScheduleFlexible, often part-time or full-timeSet shifts, often fixed hours

At Home Customer Service roles involve assisting customers remotely from home, offering flexibility and a variety of industry options. Call Center Customer Service typically refers to roles within a centralized facility or remote positions focused on high-volume call handling. Both roles require similar skills and credentials but differ mainly in work environment and scheduling.

What are some common challenges faced by at home customer service representatives, and how can they be managed?

At Home Customer Service representatives often face challenges such as staying motivated in a remote environment, managing distractions at home, and maintaining clear communication with both customers and team members. To overcome these, it's important to set up a dedicated, quiet workspace, establish a consistent daily routine, and stay engaged with the team through regular virtual meetings and chat platforms. Time management and self-discipline are key to staying productive, and most companies provide training and support resources to help representatives succeed remotely.

What is an at home customer service representative?

At Home Customer Service jobs involve providing support to customers remotely, usually from your own home. Employees in these roles handle inquiries, resolve issues, and offer assistance via phone, email, or chat. These positions often require strong communication skills, a reliable internet connection, and a quiet workspace. Many companies offer training and support to help remote customer service representatives succeed in their roles.

How to become an at-home customer service representative?

To become an at-home customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and a reliable internet connection. Employers often require previous customer service experience and may provide training on specific tools or software used in remote support roles.
What are the most commonly searched types of Customer Service jobs in Rochelle, IL? The most popular types of Customer Service jobs in Rochelle, IL are:
What are popular job titles related to At Home Customer Service jobs in Rochelle, IL? For At Home Customer Service jobs in Rochelle, IL, the most frequently searched job titles are:
What cities near Rochelle, IL are hiring for At Home Customer Service jobs? Cities near Rochelle, IL with the most At Home Customer Service job openings:
At Home Customer Service jobs near you
Infographic showing various At Home Customer Service job openings in Rochelle, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,019 per year, or $18.3 per hour.

Mosaic At Home Coordinator

Mosaic

Rockford, IL • On-site

$50/hr

Other

Medical, Retirement, PTO

Re-posted 29 days ago

Job description

Salary: $50, 294.40 Plus More For Related Experience
Empowering Lives: Mosaic at Home Coordinator

Do you have a passion for empowering individuals with intellectual and developmental disabilities to live fulfilling lives? Are you a skilled communicator and problem-solver who thrives in a collaborative environment? If so, join Mosaic as a Mosaic at Home Coordinator and make a real difference in the lives of the people we serve. At Mosaic, we relentlessly pursue opportunities that empower people to live a meaningful life in a caring community. As a Mosaic at Home Coordinator, you will play a vital role in ensuring individuals receive personalized support and have a voice in their own lives.

What You'll Do:

  • Build Meaningful Connections: Develop and maintain strong relationships with individuals receiving support, their families/guardians, home providers, direct care workers, and other stakeholders, providing exceptional customer service every step of the way.
  • Empower Communication: Help individuals express their goals, dreams, and needs, ensuring their voices are heard and their preferences are respected.
  • Facilitate Successful Matches: Monitor the relationships between individuals and their home providers or direct care workers, ensuring a positive and supportive match.
  • Develop Personalized Support Plans: Collaborate with the service planning team to create Individual Support Plans that reflect each person's unique wishes and needs, while adhering to policy and regulatory requirements.
  • Oversee Contracted Services: Oversee service delivery and contractual compliance and complete visits with the individual and home provider in the home environment or service environment.
  • Provide On-Call Support: Be available to provide assistance to Mosaic at Home Providers and Direct Care Workers as needed, ensuring consistent support and problem resolution.

Why You'll Love Working at Mosaic:

  • Make a Real Impact: Contribute to a mission-driven organization that is dedicated to empowering individuals and creating inclusive communities.
  • Be Part of a Supportive Team: Join a collaborative and compassionate team that values your contributions.
  • Professional Growth and Development: Opportunities for training and advancement within the organization.
  • Live Our Values: Embrace Mosaic's values of belonging, connection, faithfulness, and grit.

Competitive Benefits: We offer a comprehensive benefits package including [list benefits, e.g., health insurance, paid time off, retirement plan.

Schedule: Monday-Friday day hours/occasional weekends/some weekends due to recruitment piece/ on call responsibilities-over phone only unless emergency situation/flexibility required. Completely in office and out in the community-50%/50% split.

Commitment to Mosaic Values:

At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do.

  • Bachelor's Degree preferred.
  • Minimum of two years of related work experience.
  • Previous experience working with people with intellectual disabilities preferred.

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