ZipRecruiter

Log In

1

At Home Customer Service Representative Jobs in Santa Rosa, CA

DEFENSIVE INSURANCE SERVICES INC

Be Seen First

(Hybrid) Associate Customer Service Representative

Novato, CA · On-site

$41K - $50K/yr

Competitive salary with the flexibility to work from home some days. * Comprehensive benefits ... At Defensive Insurance Services, we value our employees as much as we value our clients because ...

DEFENSIVE INSURANCE SERVICES INC

Be Seen First

(Hybrid) Associate Customer Service Representative

Novato, CA · On-site

$41K - $50K/yr

Competitive salary with the flexibility to work from home some days. * Comprehensive benefits ... At Defensive Insurance Services, we value our employees as much as we value our clients because ...

Chevron

Customer Service Representative

Novato, CA

$18.75 - $25.50/hr

At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We ... Provide exceptional guest service. Be courteous, always greet and thank all customers while making ...

Chevron

Customer Service Representative

Petaluma, CA

$18.50 - $25/hr

At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We ... Provide exceptional guest service. Be courteous, always greet and thank all customers while making ...

Chevron

Customer Service Representative

Napa, CA · On-site

$18.25 - $24.75/hr

At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We ... Provide exceptional guest service. Be courteous, always greet and thank all customers while making ...

previous pagenext page

Showing results 21-40

All JobsAt Home Customer Service Representative JobsAt Home Customer Service Representative Jobs in Santa Rosa, CA

At Home Customer Service Representative information

See Santa Rosa, CA salary details

$10

$20

$29

How much do at home customer service representative jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for at home customer service representative in Santa Rosa, CA is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.88 per hour, depending on experience, location, and employer.

What is an at home customer service representative?

At Home Customer Service Representatives are professionals who provide customer support services remotely, typically from their own homes. They assist customers via phone, email, chat, or other communication platforms, addressing questions, resolving issues, and processing orders or returns. These representatives usually work for companies across various industries, using specialized software to manage customer interactions. The role requires strong communication skills, a reliable internet connection, and the ability to work independently. Many companies offer flexible schedules and provide training to help representatives succeed in their roles.

What are the key skills and qualifications needed to thrive as an at home customer service representative?

To thrive as an At Home Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency are typically required. Patience, active listening, and self-motivation are standout soft skills in this remote role. These skills enable representatives to efficiently resolve customer issues and maintain high service standards while working independently from home.

What are some common challenges faced by at home customer service representatives, and how can they be managed?

At Home Customer Service Representatives often encounter challenges such as managing distractions in a home environment, staying motivated without in-person supervision, and maintaining clear communication with both customers and remote team members. To overcome these, it's important to establish a dedicated, quiet workspace, set daily routines, and leverage digital tools for collaboration and time management. Staying proactive in communication and participating in regular virtual team meetings can also help maintain a sense of connection and support.

What is the difference between At Home Customer Service Representative vs Call Center Customer Service Representative?

AspectAt Home Customer Service RepresentativeCall Center Customer Service Representative
Work EnvironmentRemote/Home-basedTypically in a call center facility or remote
Required CredentialsHigh school diploma or equivalent, customer service skillsHigh school diploma or equivalent, customer service skills
Industry UsageCommon across retail, telecom, banking, and moreCommon in telecom, tech, and service industries
Job FocusHandling customer inquiries, support, and problem resolutionHandling high call volume, troubleshooting, and support

Both roles involve customer service skills and similar credentials, but At Home Customer Service Representatives work remotely, providing support across various industries, while Call Center Customer Service Representatives often work in a centralized location or remotely, focusing on high-volume call handling. The choice depends on your preferred work environment and specific job duties.

How to become an at-home customer service representative?

To become an at-home customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and a reliable internet connection. Many employers require prior customer service experience and proficiency with computer software or customer management systems. Some roles may also require completing training programs or certifications before starting the job.

What are the most commonly searched types of Customer Service Representative jobs in Santa Rosa, CA?

The most popular types of Customer Service Representative jobs in Santa Rosa, CA are:

What are popular job titles related to At Home Customer Service Representative jobs in Santa Rosa, CA?

For At Home Customer Service Representative jobs in Santa Rosa, CA, the most frequently searched job titles are:

What job categories do people searching At Home Customer Service Representative jobs in Santa Rosa, CA look for?

The top searched job categories for At Home Customer Service Representative jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for At Home Customer Service Representative jobs?

Cities near Santa Rosa, CA with the most At Home Customer Service Representative job openings:

At Home Customer Service Representative jobs near you
Infographic showing various At Home Customer Service Representative job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $42,747 per year, or $20.6 per hour.

Customer Service Representative

Capital Lumber

Healdsburg, CA • On-site

$30 - $32/hr

Other

Posted 4 days ago

Job description

Customer Service Representative

CA Healdsburg - Healdsburg, CA 95448

Salary Range $30.00 - $32.00 Hourly Position Type Full Time

Overview

Position Summary: Responsible for answering phone calls and handling all facets of day-to-day customer service, including but not limited to entering and coordinating orders, invoicing, inventory control and communicating with the sales and operations. Work cross-functionally with other team members at the branch. Monday thru Friday; Starting at $30-32, DOE.

Key Competencies
  • Building Collaborative Relationships
  • Innovation / Creativity
  • Adaptability
  • Developing Self & Others
Principal Accountabilities & Deliverables
  • Receive customer calls and writes orders, provides pricing, product and delivery information utilizing established price books/lists and product information
  • Coordinate orders with operations and sales as needed
  • Assist customers with any issues regarding orders
  • Communicate order information and status to appropriate Account Managers for their customers
  • Issue vendor debit/credit memos as needed to correct receiving discrepancies
  • Process all billing and invoicing to customers
  • Responsible for the receiving, administration and control of the physical inventory, maintaining balances with perpetual inventory.
  • Initiate adjustments in company software as necessary to keep physical inventory in balance with perpetual inventory. Participating in physical inventories
  • Maintain on-going product knowledge
  • Perform other work-related duties as assigned by supervisor and be flexible and adaptable to changes that will occur during employment.
Qualifications

Knowledge, Skills, & Abilities

Education / Experience and Skills

  • Minimum of an associate's degree from an accredited academic institution or commensurate industry experience, or equivalent combination of education and experience.
  • Demonstrated proficiency in MS Office products (Word, Excel, and PowerPoint) and order/inventory software systems.
  • Demonstrated skills using Excel to maintain spreadsheets, database files/lists and prepare special reports.
  • Strong multi-tasking, analytical thinking and problem-solving skills.
  • Excellent cross-cultural communication, interpersonal, and negotiation skills.
  • Strong communication and interpersonal skills when working with team members and building relationships with vendors/suppliers.
  • Ability to model Capital values and to provide innovative solutions.
  • Ability to drive and be accountable for results in a fast-paced environment.
  • The ability and the desire to travel domestically and internationally.
Abilities
  • Must be able to lift, carry, push, or pull up to 5 pounds 5% or less of the workday
  • Must be able to stoop, kneel, crouch, or crawl 5% or less of the workday
  • Must be able to sit and walk or otherwise move around for prolonged periods of time throughout the workday.
  • Must be able to use a keyboard and do manual tasks for prolonged periods of time throughout the workday.
Work Environment
  • Work is performed indoors in a climate-controlled environment.

Apply