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At Home Customer Service Representative Jobs in Decatur, TX

Customer Service Representative

Roanoke, TX

$15.25 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... You are good at: * Selling products to customers * Providing excellent customer care

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

Our Customer Service Representatives are the lifeblood of ShipMonk, combining account management ... Our dedicated teams are on-site at every fulfillment center, ready to jump into action. • ...

Customer Service Representative

Roanoke, TX

$15.25 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... You are good at: * Selling products to customers * Providing excellent customer care

Customer Service Representative

Fort Worth, TX

$15.25 - $20.75/hr

Our Customer Service Representatives are the lifeblood of ShipMonk, combining account management ... Our dedicated teams are on-site at every fulfillment center, ready to jump into action. ● ...

CSR

Fort Worth, TX

$18 - $20/hr

The Contractor Customer Service Rep. must provide knowledgeable, professional communication to customers on every interaction. This position must consistently provide high levels of customer ...

Showing results 41-60

At Home Customer Service Representative information

See Decatur, TX salary details

$8

$16

$24

How much do at home customer service representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for at home customer service representative in Decatur, TX is $16.80, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.70 per hour, depending on experience, location, and employer.

What is an at home customer service representative?

At Home Customer Service Representatives are professionals who provide customer support services remotely, typically from their own homes. They assist customers via phone, email, chat, or other communication platforms, addressing questions, resolving issues, and processing orders or returns. These representatives usually work for companies across various industries, using specialized software to manage customer interactions. The role requires strong communication skills, a reliable internet connection, and the ability to work independently. Many companies offer flexible schedules and provide training to help representatives succeed in their roles.

What are the key skills and qualifications needed to thrive as an at home customer service representative?

To thrive as an At Home Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency are typically required. Patience, active listening, and self-motivation are standout soft skills in this remote role. These skills enable representatives to efficiently resolve customer issues and maintain high service standards while working independently from home.

What are some common challenges faced by at home customer service representatives, and how can they be managed?

At Home Customer Service Representatives often encounter challenges such as managing distractions in a home environment, staying motivated without in-person supervision, and maintaining clear communication with both customers and remote team members. To overcome these, it's important to establish a dedicated, quiet workspace, set daily routines, and leverage digital tools for collaboration and time management. Staying proactive in communication and participating in regular virtual team meetings can also help maintain a sense of connection and support.

What is the difference between At Home Customer Service Representative vs Call Center Customer Service Representative?

AspectAt Home Customer Service RepresentativeCall Center Customer Service Representative
Work EnvironmentRemote/Home-basedTypically in a call center facility or remote
Required CredentialsHigh school diploma or equivalent, customer service skillsHigh school diploma or equivalent, customer service skills
Industry UsageCommon across retail, telecom, banking, and moreCommon in telecom, tech, and service industries
Job FocusHandling customer inquiries, support, and problem resolutionHandling high call volume, troubleshooting, and support

Both roles involve customer service skills and similar credentials, but At Home Customer Service Representatives work remotely, providing support across various industries, while Call Center Customer Service Representatives often work in a centralized location or remotely, focusing on high-volume call handling. The choice depends on your preferred work environment and specific job duties.

How to become an at-home customer service representative?

To become an at-home customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and a reliable internet connection. Many employers require prior customer service experience and proficiency with computer software or customer management systems. Some roles may also require completing training programs or certifications before starting the job.

What are the most commonly searched types of Customer Service Representative jobs in Decatur, TX?

The most popular types of Customer Service Representative jobs in Decatur, TX are:

What job categories do people searching At Home Customer Service Representative jobs in Decatur, TX look for?

The top searched job categories for At Home Customer Service Representative jobs in Decatur, TX are:

What cities near Decatur, TX are hiring for At Home Customer Service Representative jobs?

Cities near Decatur, TX with the most At Home Customer Service Representative job openings:

Customer Service Representative (CSR)

Henry Investment Group

Flower Mound, TX • On-site

$14.25 - $19.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Customer Service Representative

Texas Johns is a leading provider of comprehensive construction site services in the DFW, Greater San Antonio, Houston, and Austin Metroplexes. We are committed to a foundation of operating excellence, professionalism, and financial strength. Texas Johns caters to customers across residential, commercial, industrial, and municipal markets.

At Texas Johns, we seek individuals who are dedicated to enhancing the customer experience, both internally and externally. Ideal candidates possess reliability, excellent communication skills, adaptability, and strong problem-solving capabilities.

Job Duties:

  • Manage a high-volume of incoming calls from customers
  • Listen and respond to customers' needs and concerns
  • Research answers or solutions as needed
  • Navigate through multiple systems
  • Communicate with the customer in a professional manner
  • Collect payment for services
  • Filing of current and old orders
  • Report any route or work order issues to Dispatch/Supervisor

Requirements:

  • High school diploma or equivalent
  • 1 year experience minimum in an office environment
  • Proficient with Computers, Microsoft applications, and phone systems
  • Knowledge of routing and route optimization processes
  • Friendly attitude and "listening ear"
  • Ability to quickly access information and make decisions
  • Ability to solve problems
  • Excellent written, verbal, and keyboarding skills
  • Proficient with MS Software programs (Outlook, Word)
  • Accounting experience is preferred
  • Order Entry experience is preferred

Texas Johns is an equal employment opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, protected military/veteran status or any other protected factor.