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At Home Call Center Jobs in Reno, NV (NOW HIRING)

Contact Center Coordinator

Carson City, NV · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Overview At Help at Home, we believe everyone deserves the opportunity to live safely and ... Coordinate scheduling updates, caregiver call outs, and staffing support for new and existing cases

Provide your own home office equipment. * Handle customer calls, assess needs, and solve problems ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Provide your own home office equipment. * Handle customer calls, assess needs, and solve problems ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Bob Squad Sales Associate

Reno, NV · On-site

$12/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Inbound call center or in-store support, depending on location. Must be comfortable handling ... feel at home. Whether you're shopping with us or part of the Bob's team, you are valued ...

Patient Billing Representative

Reno, NV · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At Reno Orthopedic Center (ROC), every action is driven by our employee expectations: * We lead ... Additionally, you will handle inbound phone calls in the call center, assisting patients and ...

Patient Billing Representative

Reno, NV · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At Reno Orthopedic Center (ROC), every action is driven by our employee expectations: * We lead ... Additionally, you will handle inbound phone calls in the call center, assisting patients and ...

Customer Service Representative

Reno, NV · Hybrid

$20 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... at Tessco. We are searching for a Customer Service Representative in Reno, NV to join our team! We are looking for someone to join our team who is passionate about helping others. Our Call Center ...

IPT Homemaker

NV · On-site

$22.01 - $30/hr

Virginia City Senior Center, NV Job Type: Intermittent Part-Time Job Number: 202400004 Department ... home call for help or identify by sound when they might need help. Must be able to give clear ...

Outbound Manager

Reno, NV

$79K - $99K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for a new Outbound Manager to join our Nevada Fulfillment Center! This individual ... Job Type: Full-Time, Exempt Location: 196,000 sq. ft. in Reno, NV at 9460 N. Virginia St., Suite C ...

Showing results 21-40

At Home Call Center information

See Reno, NV salary details

$10

$17

$24

How much do at home call center jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for at home call center in Reno, NV is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.18 per hour, depending on experience, location, and employer.

What is the difference between At Home Call Center vs Customer Service Representative?

AspectAt Home Call CenterCustomer Service Representative
Work EnvironmentRemote, home-basedTypically in-office or remote
Required CredentialsBasic computer skills, sometimes specific trainingCustomer service skills, sometimes certifications
Industry UsageCommon in telecommunication, retail, techWidespread across various sectors
Work ScheduleFlexible, depending on employerStandard or flexible hours

At Home Call Center jobs focus on remote customer support, often requiring specific technical skills and offering flexible schedules. Customer Service Representatives work in various settings, including in-office or remote, with similar skill requirements. Both roles serve customer needs but differ mainly in work environment and setup.

What is an at home call center job?

In an at home call center job, your responsibilities are to provide customer service for orders, accounts, or technical support. You may assist customers experiencing problems with billing or shipping, verify or modify orders, and take note of issues that you pass on to your supervisor. As a remote customer service agent, you typically work from home or another setting outside of a traditional office and use virtual platforms, such as telephone, video, or online chat, to perform your duties.

What are some common challenges faced by at home call center representatives and how can they be managed?

At Home Call Center representatives often face challenges such as maintaining focus in a home environment, managing time effectively without direct supervision, and handling technical issues independently. To overcome these, it's important to create a dedicated workspace free from distractions, establish a clear daily routine, and familiarize yourself with troubleshooting basic technical problems. Regular communication with supervisors and team members through virtual meetings also helps maintain a sense of connection and ensures support is readily available.

What is an at home call center job?

At home call center jobs are positions where individuals handle customer service, sales, or technical support calls from their own homes, rather than working in a traditional office-based call center. Employees or independent contractors use computers, headsets, and internet connections to communicate with customers on behalf of companies. These jobs often offer flexible schedules and can be either full-time or part-time, making them appealing for people seeking remote work opportunities. Most positions require good communication skills, a quiet workspace, and basic computer proficiency.

What are the most commonly searched types of Call Center jobs in Reno, NV?

The most popular types of Call Center jobs in Reno, NV are:

What cities near Reno, NV are hiring for At Home Call Center jobs?

Cities near Reno, NV with the most At Home Call Center job openings:

Infographic showing various At Home Call Center job openings in Reno, NV as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 23% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

Contact Center Coordinator

Help At Home

Carson City, NV • On-site

$18 - $20/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago


Help At Home rating

5.7

Company rating: 5.7 out of 10

Based on 180 frontline employees who took The Breakroom Quiz

150th of 242 rated social care providers


Job description

Overview

At Help at Home, we believe everyone deserves the opportunity to live safely and independently in their own home. Our teams support individuals from diverse backgrounds and communities, and we are committed to creating a workplace where employees feel respected, supported, and empowered to make a difference.

As a Contact Center Coordinator, you will play an important role in connecting caregivers, clients, and internal teams. You will help ensure caregiver visits are properly staffed, scheduling changes are handled quickly, and client concerns are addressed with professionalism and compassion.

This role is ideal for someone who enjoys helping people, thrives in a collaborative and fast paced environment, and values meaningful work that directly impacts the lives of others.

Help at Home is hiring a Remote Contact Center Coordinator! We offer weekly pay between $18.00-$20.00 an hour! 2nd Shift days and hours - Monday, Tuesday, Thursday, Friday, Sunday- 2pm-10pm EST

Responsibilities

What You’ll Do:

  • Serve as a central point of contact for caregivers, clients, and internal teams, providing timely and professional support

  • Confirm caregiver arrival for scheduled visits and help ensure clients receive the care they expect

  • Coordinate scheduling updates, caregiver call outs, and staffing support for new and existing cases

  • Respond to urgent escalations and client concerns, ensuring issues are handled quickly and appropriately

  • Support incident reporting and documentation to maintain accurate records and ensure quality care

  • Collaborate with teams across markets to resolve inquiries and provide guidance on company policies and procedures

  • Maintain accurate documentation of calls, inquiries, and resolutions in company systems

  • Support quality assurance through call and documentation reviews

Qualifications

What You'll Bring:

  • High School Diploma or GED required

  • Previous customer service experience and working remote required

  • Scheduling or workforce coordination experience preferred

  • Strong communication and interpersonal skills with the ability to work with individuals from diverse backgrounds and experiences

  • Ability to stay organized and manage multiple priorities in a fast paced environment

  • Strong attention to detail and problem solving skills

  • Ability to maintain confidentiality and handle sensitive information in compliance with HIPAA

  • Proficiency in Microsoft Office

  • Availability to work weekends and holidays as needed

Benefits

Help at Home offers a comprehensive benefits package designed to support the health, financial well being, and work life balance of our employees.

Benefits may include:

  • Medical, dental, and vision insurance

  • 401(k) retirement plan

  • Paid time off and paid holidays

  • Career growth and advancement opportunities

  • Employee assistance program and wellness resources

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

Pay Range

USD $18.00 - USD $20.00 /Hr.


What Help At Home employees say

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