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At Home Apple Support Jobs in Santa Rosa, CA (NOW HIRING)

At Apple, we believe in the power of technology to enrich people's lives. Everything we build is ... Build shared capabilities like Authentication, Authorization etc to support multiple internal and ...

US-Technical Expert

Santa Rosa, CA · On-site

$41K - $51K/yr

At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture ... Support customers having Apple product or software issues with care and empathy, using all tools ...

These engineers continue to innovate the platform, now home to over 1.5 million apps and billions ... At Apple, base pay is one part of our total compensation package and is determined within a range.

... Home/Vision etc.). You will work with cross-functional teams to drive SoC power delivery ... Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined ...

... Apple products and services. Personalize solutions based on customer needs, and effectively communicate them. Work in a fast-paced environment, often supporting multiple customers at the same time.

... used in Apple devices (iPhone/iPad/Wearable/Mac/Home/Vision etc.). You will work with cross ... Minimum Qualifications BS and 10 +years of relevant industry experience Pay & Benefits At Apple ...

Power Integrity Engineer

Bodega Bay, CA · On-site

$122K - $214K/yr

... Home/Vision etc.). You will work with cross-functional teams to drive SoC power delivery ... Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined ...

... used in Apple devices (iPhone/iPad/Wearable/Mac/Home/Vision etc.). You will work with cross ... Minimum Qualifications BS and 10 +years of relevant industry experience Pay & Benefits At Apple ...

IP Integration Engineer

Bodega Bay, CA · On-site

$175K - $311K/yr

At Apple, we work every single day to craft products that enrich people's lives. Do you love ... Description In this highly visible role, you will support the integration of 3rd party IP in the ...

IP Engineer

Bodega Bay, CA · On-site

$175K - $311K/yr

... Support Apple system teams with product integration, HW/SW bring up, and debug Preferred Qualifications Hands-on design expertise in at least 3 of the following areas: LDO, ADC, DAC, PLL, Serdes ...

... Support Apple system teams with product integration, HW/SW bring up, and debug Preferred Qualifications Hands-on design expertise in at least 3 of the following areas: LDO, ADC, DAC, PLL, Serdes ...

IP Integration Engineer

Bodega Bay, CA · On-site

$175K - $311K/yr

At Apple, we work every single day to craft products that enrich people's lives. Do you love ... Description In this highly visible role, you will support the integration of 3rd party IP in the ...

At Apple, new ideas have a way of becoming extraordinary products, services, and customer ... support. You will enjoy using technology to automate solutions and optimize outcomes focusing on ...

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At Home Apple Support information

See Santa Rosa, CA salary details

$9

$17

$25

How much do at home apple support jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for at home apple support in Santa Rosa, CA is $17.94, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $19.71 per hour, depending on experience, location, and employer.

What is an At Home Apple Support job?

At Home Apple Support jobs are remote positions where employees provide customer service and technical support for Apple products from their own homes. These roles typically involve assisting customers over the phone or online with troubleshooting, product information, and problem resolution. Employees receive training from Apple and are provided with the necessary equipment to perform their job effectively. This position is ideal for individuals who have good communication skills, are tech-savvy, and prefer the flexibility of working from home.

What skills and qualifications are needed to thrive as an At Home Apple Support advisor?

To thrive as an At Home Apple Support Advisor, you need strong technical troubleshooting abilities, product knowledge, and typically at least a high school diploma or equivalent. Familiarity with Apple devices, customer relationship management (CRM) software, and remote support tools is expected. Excellent communication, patience, and problem-solving skills help you effectively assist and reassure customers. These skills are crucial for delivering seamless, high-quality support experiences and maintaining Apple’s reputation for exceptional customer service.

What are the main challenges faced by At Home Apple Support advisors, and how can they be managed effectively?

At Home Apple Support advisors often encounter challenges such as troubleshooting complex technical issues remotely, managing a high volume of customer inquiries, and maintaining clear communication without face-to-face interaction. Effectively managing these challenges involves developing strong problem-solving skills, staying organized, and utilizing Apple's comprehensive training and support resources. Building rapport with customers and collaborating virtually with teammates through internal chat and support tools also helps create a supportive work environment.

What is the difference between At Home Apple Support vs Apple Certified Technician?

AspectAt Home Apple SupportApple Certified Technician
CredentialsCustomer support training, Apple support certificationsApple certification exams, technical certifications
Work EnvironmentRemote, customer service-focusedIn-store or authorized service centers, technical repair
Employer & Industry UsageApple support programs, customer service rolesAuthorized service providers, Apple retail stores
Search & Comparison IntentCustomer support, remote troubleshootingTechnical repair, hardware troubleshooting

At Home Apple Support primarily involves remote customer service and troubleshooting, while Apple Certified Technicians focus on hands-on hardware repairs and technical diagnostics. Both roles require Apple-specific certifications but differ in work environment and job focus.

Can I work for At Home Apple Support from home?

At Home Apple Support roles are typically remote positions that allow employees to work from home. These jobs often require a reliable internet connection, technical skills, and sometimes specific certifications or training related to Apple products and support tools.

Does At Home Apple Support let you work-from-home?

At Home Apple Support positions typically allow employees to work remotely, especially for customer service roles that involve troubleshooting and technical support. These jobs often require a reliable internet connection, a suitable home workspace, and familiarity with Apple products and support tools. However, some roles may require occasional on-site presence or specific equipment provided by the employer.

What are the most commonly searched types of Apple Support jobs in Santa Rosa, CA?

The most popular types of Apple Support jobs in Santa Rosa, CA are:

What are popular job titles related to At Home Apple Support jobs in Santa Rosa, CA?

For At Home Apple Support jobs in Santa Rosa, CA, the most frequently searched job titles are:

What job categories do people searching At Home Apple Support jobs in Santa Rosa, CA look for?

The top searched job categories for At Home Apple Support jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for At Home Apple Support jobs?

Cities near Santa Rosa, CA with the most At Home Apple Support job openings:

Infographic showing various At Home Apple Support job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 30% Full Time, 65% Part Time, and 5% Temporary. Highlights an 100% In-person job distribution, with an average salary of $37,306 per year, or $17.9 per hour.

Staff Software Engineer, Apple Ads

Apple

Bodega Bay, CA

$184K - $324K/yr

Full-time

Medical, Dental, Retirement

Posted 26 days ago


Apple rating

8.1

Company rating: 8.1 out of 10

Based on 680 frontline employees who took The Breakroom Quiz

6th of 30 rated technology retailers


Job description

At Apple, we believe in the power of technology to enrich people's lives. Everything we build is designed to empower people, including our advertising platform. We deliver ads in a way that benefits both customers and advertisers - helping people discover content, supporting creators, and protecting and respecting everyone’s privacy.
Our technology makes advertising possible on the App Store, Apple News, Stocks, and Apple TV. We help developers and marketers of all sizes drive app discovery across the App Store. Our display ads on Apple News and Stocks let advertisers promote their products alongside trusted content in a brand-safe environment, while supporting publishers and journalists. Sponsorship integrations and experiences in live sports on Apple TV help advertisers connect with captivated audiences. Everything we do is with the unwavering commitment to privacy you expect from Apple. Because when advertising is done right, it benefits everyone.
Description
Advertiser Services is a diverse, global, agile engineering team that moves smart and fast by consuming and optimizing readily-available technology, collaborating to improve and scale capabilities across businesses and use cases, and sharing our own innovative solutions so everyone can benefit. We are not constrained by organization structure and offer flexibility to work on a variety of backend systems, and we have fun doing it! ","responsibilities":"Build the foundational pieces of the next generation of Apple’s Ad Platforms
Collaborate with product management to define external APIs for campaign management.
Design and implement performant services and data pipelines.
Build shared capabilities like Authentication, Authorization etc to support multiple internal and external partners
Implement low latency, highly - available, high volume advertiser facing systems in a cloud environment.
Engineer secure and scalable distributed data processing systems for campaign management.
Preferred Qualifications
Prior experience in advertising industry is a plus
Minimum Qualifications
10 or more years of industry experience building scalable micro services or data driven platforms.
Strong computer science fundamentals.
Prior experience with Java/Scala/C++ or equivalent.
Expertise in relational datastores ( e.g Postgres or Oracle)
Expertise in NoSQL datastores ( e.g Cassandra or DynamoDB )
Proficiency in data processing technologies (e.g Kafka, Spark, Flink )
Experience crafting scalable micro services.
Familiarity with cloud paradigms ( e.g AWS or GCP )
Proven ability to work on sophisticated problems and systems
Strong problem solving and debugging skills.
Have the ability to communicate effectively, both written and verbal, with technical and non-technical multi-functional teams.
A desire to work in a fast-paced and challenging work environment.
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $184,700 and $324,800, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

What Apple employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Apple

Sourced by ZipRecruiter

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976