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At Home Airline Jobs in Raleigh, NC (NOW HIRING)

U.S. Navy

AIR TRAFFIC CONTROLLER

Raleigh, NC

If you feel more at home above the sea than on it, a career in aviation might be for you. Below are some examples of the vast opportunities in this field. AIR TRAFFIC CONTROLLER Commercial airlines ...

U.S. Navy

AIR TRAFFIC CONTROLLER

Durham, NC

If you feel more at home above the sea than on it, a career in aviation might be for you. Below are some examples of the vast opportunities in this field. AIR TRAFFIC CONTROLLER Commercial airlines ...

U.S. Navy

AIR TRAFFIC CONTROLLER

Raleigh, NC · On-site

If you feel more at home above the sea than on it, a career in aviation might be for you. Below are some examples of the vast opportunities in this field. AIR TRAFFIC CONTROLLER Commercial airlines ...

U.S. Navy

AIR TRAFFIC CONTROLLER

Durham, NC · On-site

If you feel more at home above the sea than on it, a career in aviation might be for you. Below are some examples of the vast opportunities in this field. AIR TRAFFIC CONTROLLER Commercial airlines ...

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Showing results 1-20

All JobsAt Home Airline JobsAt Home Airline Jobs in Raleigh, NC

At Home Airline information

See Raleigh, NC salary details

$51K

$105.4K

$186.6K

How much do at home airline jobs pay per year?

As of Sep 6, 2026, the average yearly pay for at home airline in Raleigh, NC is $105,419.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $153,600.00 per year, depending on experience, location, and employer.

What is an at home airline job?

At-home airline jobs are positions within an airline company that allow employees to work remotely, typically from their own homes. These roles often include customer service representatives, reservation agents, ticketing agents, and sometimes sales or support staff. Employees in these positions use computers and phones to assist customers with booking flights, answering questions, and resolving issues. Working from home for an airline offers flexibility and the ability to balance work and personal life, while still being part of the travel industry.

What are the key skills and qualifications needed to thrive as an at home airline customer service representative, and why are they important?

To thrive as an At Home Airline Customer Service Representative, you need excellent communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with airline reservation systems, ticketing software, and customer relationship management (CRM) tools is typically required. Patience, professionalism, and the ability to handle stressful situations calmly are essential soft skills in this remote role. These skills ensure efficient customer support, satisfaction, and the smooth resolution of travel-related issues from a home-based environment.

What are some common challenges faced by at home airline customer service representatives, and how can I prepare for them?

At-home airline customer service representatives often face challenges such as managing high call volumes during peak travel times, handling complex or upset customer inquiries without in-person support, and staying motivated while working remotely. To prepare, it's helpful to develop strong multitasking and problem-solving skills, become comfortable with airline reservation systems, and set up a dedicated, distraction-free workspace. Proactive communication with your remote team and regular participation in training sessions can also help you stay connected and informed.

What is the difference between At Home Airline vs Flight Attendant?

AspectAt Home AirlineFlight Attendant
CertificationsNone required, airline-specific trainingFAA certification, safety training
Work EnvironmentHome-based, administrative or customer service rolesOnboard aircraft, airports
Employer & IndustryAirline companies, remote customer serviceAirlines, travel industry

At Home Airline roles typically involve remote customer service or administrative tasks for airlines, requiring minimal certifications. Flight Attendants work onboard aircraft, focusing on passenger safety and comfort, with FAA certification. Both roles serve the airline industry but differ significantly in work environment and job requirements.

What are the most commonly searched types of Airline jobs in Raleigh, NC?

The most popular types of Airline jobs in Raleigh, NC are:

At Home Airline jobs near you
Infographic showing various At Home Airline job openings in Raleigh, NC as of August 2026, with employment types broken down into 64% Full Time, 29% Part Time, and 7% Contract. Highlights an 79% In-person, and 21% Remote job distribution, with an average salary of $105,419 per year, or $50.7 per hour.

Airline Agent, Passenger Service PT

TREGO DUGAN AVIATION OF GRAND ISLAND INC

Morrisville, NC • On-site

$16.50/hr

Part-time

Re-posted 10 days ago

Key responsibilities

  • Complete all required Alaska training, including immersion, on‑the‑job, Jet Bridge, and BSO training, and obtain sign-off.

  • Provide customer service by processing tickets, checking baggage, providing flight information, handling denied boarding, and assisting customers with special needs.

  • Perform ramp, aircraft cleaning, operations, and commissary duties as required.

Trego-Dugan Aviation rating

6.4

Company rating: 6.4 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

39th of 67 rated aviation services

Job description

Alaska Commitment & Completion Bonus
All candidates must complete and be signed off on all Alaska training, including immersion training in Seattle and all on‑the‑job training (OJT), plus Jet Bridge and BSO training. This training process takes approximately 30 days.
The $1,000 incentive* will be paid in two installments: $500 upon successful completion and signoff of training, and $500 after six months of employment.
See below for conditions.
Conditions: Payment contingent on completion of all Alaska training components, successful sign‑off on immersion training in Seattle, and completion of all OJT, Jet Bridge, and BSO training within the approximate 30‑day training window; second installment payable after six continuous months of employment.


  • Part-Time Positions 
  • Must be able to work a flexible schedule including nights, weekends, and holidays.  Hours will vary based upon flight schedules. 
  • Number of weekly hours may increase or decrease due to seasonal flight changes.
  • Must be willing to travel to Seattle WA for 8 days of training
  • Must be able to work either AM 4am - 8am or PM 2:30pm - 7:30pm
  • Position will serve the Alaska and Sun Country products


General Purpose of Job (s):

Passenger Service Agent

This position is responsible for providing total customer service to all people desiring to use customer or charter service by attentively listening to their needs, politely handling their inquiries promptly, and completing the required transactions, as noted below. Additional responsibilities include ramp, aircraft cleaning, operations, and commissary duties as required.

Essential Duties and Responsibilities:

The ideal candidate must be people-oriented, highly motivated, and have a positive and friendly attitude.

Processing customers' tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats.

Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements

Handling denied boarding situations, soliciting volunteers, accommodating Customers, and providing hotel, meal, and taxi vouchers when appropriate.

Ensures compliance with FAA, Airline, and airport regulations.

Enforces safety/security measures and protects sensitive zones.

Assists Customers with special needs, e.g., those needing assistance with boarding.

Ad hoc assignments, as requested by the Lead or Supervisor

Completing sales reports

Excellent communication skills

Able to read and write English; bilingual skills a plus.

Ability to work efficiently under time constraints.

Must be available to work varied hours, including swing and graveyard shifts, plus weekends and holidays.

Must be well-groomed.

Other duties as assigned.

Complete all required training

Only complete tasks for which you are fully trained

Report any safety hazard or incident immediately

Competency/Behavioral Requirements:

Be pleasant with others on the job and display a good-natured, cooperative attitude.

Be reliable, responsible, and dependable, and fulfill obligations.

Attention to Detail

Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations.

Accept criticism, deal calmly and effectively with high-stress situations, and be open to change (positive or negative) and considerable variety in the workplace.

Willingness to take on responsibilities and challenges.

Be sensitive to others' needs and feelings and be helpful on the job.

Abiding by TDA and Airline policies and procedures, guiding oneself with little or no supervision, and depending on oneself to get things done.

Physical Demands:

Must be able to carry a 70-pound suitcase from the floor to 18 inches and carry a 70-pound suitcase in front of you with both hands for up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to perform the position's essential functions safely.

Work Environment:

Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.

Other Requirements and Qualifications:

Education: High School diploma or equivalent

Experience: Minimum two (2) years of Customer Service experience or the equivalent in related training and/or experience

Knowledge: Possess basic computer skills with the ability to type 25 wpm

Must be at least 18 years old.

Must have a valid driver’s license.

Must pass a ten (10) year background check and pre-employment drug test.

Must have authorization to work in the U.S. as defined in the Immigration Act of 1986

Attend and successfully complete required training.

Read and write English.

MUST be able to work a flexible schedule, including nights, weekends, and holidays.


What Trego-Dugan Aviation employees say

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