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Asurion Jobs in Decatur, GA (NOW HIRING)

... Asurion forward stocking locations for various in-home client programs. This person serves as an integral part of the Supply Chain Management support team in providing support and ensuring smooth and ...

As a Supervisor within Asurion you will promote teamwork, collaboration, quality/production standards, professionalism and integrity to ensure that departmental results are delivered in accordance ...

Asurion information

See Decatur, GA salary details

$10

$16

$24

How much do asurion jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for asurion in Decatur, GA is $16.81, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.56 per hour, depending on experience, location, and employer.

What types of teams or departments might I collaborate with as an Asurion employee?

At Asurion, collaboration is a key part of most roles. Depending on your position, you may work closely with teams such as customer support, technical operations, product management, and IT. Cross-functional teamwork is common, especially on projects aimed at improving customer experience or rolling out new services. Employees are encouraged to share insights and feedback across departments, fostering a supportive and innovative work environment.

What is Asurion and what do they do?

Asurion is a global technology solutions company that specializes in device insurance, extended warranties, and tech support for smartphones, tablets, consumer electronics, and home appliances. They partner with wireless carriers, retailers, and service providers to offer protection plans, repair services, and technical support to millions of customers worldwide. Asurion helps customers quickly repair, replace, or troubleshoot their devices, aiming to minimize downtime and maximize convenience.

What is the difference between Asurion vs Customer Service Representative?

AspectAsurionCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall centers, remote options, corporate officesCall centers, retail stores, remote options
Industry UsageTechnology, insurance, electronicsRetail, telecommunications, tech support
Common Search/ComparisonYesYes

Both Asurion and Customer Service Representatives typically require similar credentials and work in call center environments. While Asurion specializes in tech support and device protection, Customer Service Representatives work across various industries like retail and telecom. The roles often overlap in customer interaction and problem-solving, making them common comparison points for job seekers.

What are the key skills and qualifications needed to thrive as a Technical Support Representative at Asurion, and why are they important?

To thrive as a Technical Support Representative at Asurion, you need strong problem-solving abilities, technical troubleshooting skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and common mobile device platforms is essential. Excellent communication, patience, and a customer-centric attitude are standout soft skills in this position. These competencies are crucial for efficiently resolving customer issues, ensuring satisfaction, and maintaining Asurion’s reputation for quality support.
What job categories do people searching Asurion jobs in Decatur, GA look for? The top searched job categories for Asurion jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Asurion jobs? Cities near Decatur, GA with the most Asurion job openings:
Infographic showing various Asurion job openings in Decatur, GA as of May 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $34,962 per year, or $16.8 per hour.
Inventory Specialist

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago


Asurion rating

7.0

Company rating: 7.0 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

124th of 203 rated it services


Job description

Hours: 8:00am - 5:00pm. Weekend availability is required.

$18.00 Per hour + quarterly bonus opportunities

Primary responsibility of Inventory Specialist is to perform the day-to-day operations and administrative responsibilities of the Asurion forward stocking locations for various in-home client programs. This person serves as an integral part of the Supply Chain Management support team in providing support and ensuring smooth and effective operations and will provide a variety of professional, administrative, and/or clerical services to department and management.

ESSENTIAL FUNCTIONS

  • Support warehouse operations as well as any administrative tasks to meet quality and productivity metrics supporting overall business needs.
  • Assist teams to ensure timely product movement, availability and disposition according to process
  • Confirm and support all required shipping and receiving protocols
  • Monitor and update applicable software programs as needed
  • Maintains inventory accuracy by researching and performing follow-ups when discrepancies arise
  • Troubleshoots issues related to office management, including telephony, computers, printers, and facilities.
  • Performs miscellaneous job-related duties as assigned by department and management.
  • Collaborate pro-actively and successfully across departmental boundaries.
  • On a daily basis operate in compliance with Federal, State and Local authorities.

OTHER FUNCTIONS

  • Other duties as assigned.

MINIMUM REQUIREMENTS

Skills/knowledge:

  • Basic knowledge of supply chain integration, logistics network and warehouse best practices.
  • Proficient in Microsoft (Word, Excel and PowerPoint).
  • Ability to navigate and root cause opportunities to seek resolution.
  • Strong ability to handle ambiguity and adapts readily and easily to changes.
  • Strong verbal and written communication, and team facilitations skills.
  • Must be able to multi-task in a fast-paced environment.
  • Ability to be self-motivated, work independently and set priorities

Experience/education:

  • 2-3 years of relevant experience preferred

Physical demands: Bending, sitting, lifting, and standing based on the need of the business. Standing and/or sitting for extended and long periods of time, up to 100% of shift or over time.

We take care of you (benefits/perks):

  • Competitive pay and inclusive benefits (health, dental, and vision)
  • Performance-based incentives
  • Retirement savings plan
  • Paid time off
  • Employee Assistance Program
  • Life insurance
  • Continuing education support
  • Ongoing training to grow your skills
  • Opportunities for advancement

About Asurion

As the world's leading tech care company, Asurion eliminates the fears and frustrations associated with technology, to ensure our 300 million customers get the most out of their devices, appliances and connections. We provide insurance, repair, replacement, installation and 24/7 support for everything from cellphones to laptops and household appliances. Our experts are available online, on the phone, at one of our more than 700 stores, or can even come to you.


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