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Assurance Wireless Jobs in Virginia (NOW HIRING)

... Wireless Network deployments and maintenance. The Network Engineer must have the ability to: • ... Information Assurance policies and enforce compliance to all network security policies. • ...

... Wireless Network deployments and maintenance. The Network Engineer must have the ability to ... Engineer and/or Monitor all Information Assurance policies and enforce compliance to all network ...

... wireless communications and network systems., Proficient. • Intermediate programming skills on a programming language, Proficient. • Familiarity with databases, Proficient. • Knowledge of ...

Make quality assurance checks in order to keep the product standard high. Support the engineering ... A working understanding of wireless communication hardware such as RF front ends, RFICs, FPGAs ...

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Assurance Wireless information

See Virginia salary details

$15

$26

$37

How much do assurance wireless jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for assurance wireless in Virginia is $26.25, according to ZipRecruiter salary data. Most workers in this role earn between $21.92 and $29.33 per hour, depending on experience, location, and employer.

What is an Assurance Wireless?

An Assurance Wireless job typically involves assisting customers with their Lifeline and Affordable Connectivity Program (ACP) services. Employees may help customers apply for free or discounted cell phone service, troubleshoot device or service issues, and explain eligibility requirements. Roles can include customer service representatives, enrollment specialists, and sales associates, depending on the position.

What does an Assurance Wireless Customer Service Representative do?

As an Assurance Wireless Customer Service Representative, your daily tasks usually involve assisting customers with account setup, troubleshooting device issues, answering questions about eligibility, and explaining available services. You may handle a high volume of inbound calls or messages, document interactions in CRM systems, and escalate complex inquiries to supervisors when needed. The position often requires multitasking and maintaining a professional, empathetic demeanor at all times. Working closely with other team members and departments is common to ensure customer needs are met efficiently.

What skills and qualifications are needed for an Assurance Wireless position?

To excel in an Assurance Wireless Customer Service Representative role, candidates typically need strong communication skills, computer literacy, and experience in customer support or call center environments. Familiarity with CRM software, the Lifeline Assistance Program, and ticketing tools is often required. Excellent problem-solving abilities, patience, and adaptability help representatives deliver high-quality service in often fast-paced settings. These skills are crucial for efficiently assisting customers, resolving issues, and maintaining customer satisfaction in a service-driven role.

How to become an Assurance Wireless agent?

Assurance Wireless does not typically hire agents directly, as it is a government-supported program providing free mobile services. However, individuals interested in working with Assurance Wireless can seek employment with authorized retail partners or service providers that distribute Assurance Wireless services, often requiring customer service skills and familiarity with telecommunications. Certification or training may be provided by the employer to ensure proper knowledge of the program and services offered.

What is an Assurance Wireless job description?

An Assurance Wireless job typically involves providing customer support, technical assistance, or administrative services related to the company's wireless services. Employees may handle customer inquiries, troubleshoot issues, and ensure service delivery, often requiring good communication skills and familiarity with telecommunications technology.

What are the most commonly searched types of Assurance Wireless jobs in Virginia?

The most popular types of Assurance Wireless jobs in Virginia are:

What are popular job titles related to Assurance Wireless jobs in Virginia?

For Assurance Wireless jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Assurance Wireless jobs in Virginia look for?

The top searched job categories for Assurance Wireless jobs in Virginia are:

What cities in Virginia are hiring for Assurance Wireless jobs?

Cities in Virginia with the most Assurance Wireless job openings:

Infographic showing various Assurance Wireless job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $54,608 per year, or $26.3 per hour.

$90K - $95K/yr

Full-time

Re-posted 16 days ago


Job description

DecisionPoint Corporation is seeking a Network Engineer (Wireless) for the Norfolk Naval Shipyard IT Support Services contract. NNSY's mission is to safely return warships to the Fleet on time and within budget. The NNSY CIO (Code 109) provides comprehensive IT and telecom support that maintains Fleet readiness in logistics, maintenance, engineering, supply, legal, readiness reporting, emergency response, and more. The CIO installs, manages, and secures all shipyard networks and systems; approves IT purchases; and runs a Navy/DoD-compliant Information Assurance program. It supports approximately 10,000 NMCI seats and leads cyberspace efficiency initiatives while managing SYLAN, SECNET, Mobile Workforce Enablement, NFPCICN, standalone systems, servers, wireless networks, circuits, applications, and devices.

This position is fully on-site.


  • Installing, configuring, troubleshooting, and monitoring network systems, hardware, and software applications, including, but not limited to switches, routers, wireless access points, firewalls, routing protocols, and network appliances.
  • Implementation of DISA Security Technical Implementation Guides (STIGs) to ensure compliance of network components. Evaluate and respond to network incidents and perform corrective actions. Support approved change management processes.
  • Implementing, managing, and configuring complex network environments, including routing, switching, and wireless technologies.
  • Reviewing security information and event management (SEIM) tools to discover and resolve network events. Implementing and managing security protocols and policies within enterprise networks. Performing root cause analysis and providing recommendations or corrective actions.
  • Proficiency in advanced routing protocols like EIGRP and OSPF, as well as switching technologies. Understanding and implementing SDN technologies like SD-Access and SD-WAN. Planning, designing, and implementing both local and wide-area enterprise networks.
  • Working with Department of Defense teams to support project objectives. Contribute to the execution of project or task plan and helps assess and resolve events and issues.
  • Knowledge and proficiency to work (including, but not limited to):
    • Hardware: Network switches (CISCO Nexus series 7000/9000 and Cisco Catalyst series); Cisco routers (CISCO 4551, 8500), Cisco wireless access points (9000 series), Aruba wireless access points (AP275, 375, 515) .
    • Software: Cisco Wireless LAN controller (WLC), Solar Winds, Cisco ISE, Cisco Catalyst Center (aka DNA), Splunk and Aruba Wireless LAN controller.

  • Active Top Secret clearance with SCI eligibility. 
  • Bachelor’s degree in an IT-related discipline AND a minimum of four (4) years of demonstrated knowledge and experience in Cisco networks, including the design, configuration, and installation of enterprise wired and wireless networks.

  • A minimum of seven (7) years of relevant experience as described above in lieu of a degree.

  • Active CompTIA Security+ CE (or higher) certification.

  • Cisco Certified Network Professional (CCNP) certification with Enterprise Core or Wireless specialty.

Compensation: Anticipated salary range is $90,000.00–$95,000.00 per year.


  • EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.
  • Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
  • Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.