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Assurance Guide Jobs in Rochester, NY (NOW HIRING)

HR Generalist

Rochester, NY · On-site

$23 - $26/hr

As an essential operational partner, the Generalist conducts quality assurance audits on ... Guide new hires through enrollment and lead the annual Open Enrollment process. * Leave Management:

The role guides the evolution of a common enterprise analytics platform deployed from a single code ... Assurance throughout the SDLC. • Support SAFe 6.0 Agile planning, architecture runway, and ...

Guide software engineering teams in architectural decision-making, engineering standards, and the ... Oversee the full software development lifecycle (SDLC), quality assurance processes, and release ...

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Assurance Guide information

See Rochester, NY salary details

$7

$17

$28

How much do assurance guide jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for assurance guide in Rochester, NY is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $12.79 and $20.87 per hour, depending on experience, location, and employer.

What is an assurance guide?

Assurance Guides are professionals who provide guidance and support to organizations in implementing and maintaining effective assurance processes. They help ensure that systems, controls, and procedures meet regulatory and industry standards, often through audits, assessments, and recommendations for improvement. Assurance Guides play a key role in risk management, compliance, and quality assurance by offering expert advice and facilitating best practices. Their work helps organizations minimize risks and achieve their business objectives with confidence.

What are the key skills and qualifications needed to thrive as an assurance guide?

To thrive as an Assurance Guide, you need a solid understanding of quality assurance principles, risk assessment, and compliance standards, often supported by a relevant degree or certification such as ISO auditor credentials. Familiarity with audit management software, documentation tools, and regulatory frameworks is typically required. Analytical thinking, attention to detail, and effective communication are important soft skills that help in identifying issues and collaborating with different teams. These skills ensure that organizational processes meet quality standards, reduce operational risks, and maintain compliance.

How does an assurance guide typically collaborate with other departments to ensure compliance and quality standards are met?

An Assurance Guide regularly works alongside teams such as operations, quality control, and compliance to identify potential risks and improve processes. They facilitate communication between departments by conducting audits, sharing best practices, and offering training sessions. This collaboration helps maintain consistent quality standards across the organization and ensures that everyone is up to date with relevant regulations and procedures. Effective teamwork and clear communication are key to success in this role.

What is the difference between Assurance Guide vs Assurance Associate?

AspectAssurance GuideAssurance Associate
CertificationsCPA, CPA Candidate, or equivalentCPA Candidate or similar entry-level certifications
Work EnvironmentAudit teams in accounting firms, corporate finance departmentsAudit teams, accounting firms, or corporate finance
ResponsibilitiesLeading audit planning, reviewing work, client communicationAssisting in audit procedures, data collection, documentation

The Assurance Guide typically holds more experience and leadership responsibilities compared to an Assurance Associate. While both roles require similar certifications and work in audit environments, the Assurance Guide often oversees audit processes and mentors associates, whereas the Assurance Associate primarily supports audit tasks. Understanding these differences helps clarify career progression within assurance services.

What are popular job titles related to Assurance Guide jobs in Rochester, NY?

For Assurance Guide jobs in Rochester, NY, the most frequently searched job titles are:

What cities near Rochester, NY are hiring for Assurance Guide jobs?

Cities near Rochester, NY with the most Assurance Guide job openings:

Infographic showing various Assurance Guide job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $35,440 per year, or $17 per hour.

HR Generalist

Rochester, NY • On-site

Roberts Wesleyan University
201 - 500 employees

$23 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 17 days ago


Key responsibilities

  • Serve as the first point of contact for employee inquiries and provide responsive customer service.

  • Review and approve decentralized HR data entries and perform bi-weekly payroll audits to ensure accuracy and compliance.

  • Administer employee benefits and leave programs, including guiding new hires through enrollment and managing leave requests.


Job description

Description:Position Summary
The Human Resources Generalist (HRG) serves as the primary frontline ambassador and customer service lead for the Office of Human Resources at Roberts Wesleyan University. Dedicated to elevating the everyday employee experience, this role provides compassionate, responsive, and clear support to faculty, staff, and student workers. As an essential operational partner, the Generalist conducts quality assurance audits on decentralized HR data entries, performs vital pre-payroll bi-weekly audits, and directly administers the university’s employee benefits and leave of absence programs. Grounded in Roberts' mission, the HR Generalist ensures that every operational interaction reflects a culture of hospitality and excellence, helping staff and faculty thrive.
Key Responsibilities
Employee Experience & Customer Service Excellence
  • Primary HR Interface: Serve as the first point of contact for employee inquiries across faculty, staff, and student worker populations, delivering welcoming, knowledgeable, and timely customer service.
  • Employee Lifecycle Support: Assist employees through key career moments, from initial onboarding and benefits enrollment to life event changes, leave requests, and offboarding.
  • Faith-Integrated Service: Operationalize Roberts' Christian mission by fostering a culture of hospitality, empathy, and grace in all day-to-day employee interactions.

Data Stewardship
  • Transaction Quality Assurance: Review and approve decentralized HR data entries submitted at the point of origin across campus units (e.g., job changes, rate adjustments, student hires), ensuring accuracy, policy compliance, and proper documentation before final processing.
  • Bi-Weekly Payroll Audit: Perform rigorous, routine audits and control checks on bi-weekly payroll data prior to processing, validating wage changes, deductions, leave hours, and data integrity in partnership with Payroll.
  • HRIS Records Management: Maintain confidential employee files and system records in compliance with federal, state, and university record retention standards.

Benefits & Leave Administration
  • Benefits Delivery: Responsible for day-to-day administration of health, dental, vision, retirement, life insurance, and tuition waiver programs. Guide new hires through enrollment and lead the annual Open Enrollment process.
  • Leave Management: Manage end-to-end administration of all employee leaves (FMLA, PFL, Workers' Compensation, disability, and personal leaves), ensuring compassionate communication, accurate tracking, and legal compliance.
  • Vendor & Carrier Liaison: Partner with third-party benefits vendors and ensure timely payment of invoices.
Requirements:

Minimum Qualifications 

  • Education: Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent combination of education and experience).
  • Experience: Minimum of 1-3 years of progressive HR experience, with demonstrated hands-on experience in benefits administration, leave management, or core HR operational processes.
  • Experience collaborating cross-functionally across a complex organization. 

Core Competencies

  • Customer Service Orientation: Strong interpersonal skills with a proven track record of delivering compassionate, student- and employee-centered service.
  • Attention to Detail & Analytical Skills: High degree of accuracy in auditing payroll files, reviewing system data transactions, and maintaining compliance standards.
  • Mission Alignment: Active commitment to the Christian mission and educational values of Roberts Wesleyan University.
  • HR Systems Literacy:  Proficiency with HRIS platforms (e.g., Paylocity) and data reporting and analysis.
  • Regulatory Compliance: Working knowledge of benefits and leave regulations, including FMLA, ADA, ERISA, and COBRA.