Fulltime Quality Assurance Jobs in Rochester, NY

At CooperVision, a business unit of CooperCompanies (Nasdaq: COO), we're driven by a unified purpose of helping people experience life's beautiful moments. We are connected through our shared values - dedicated, innovative, friendly, partners, and do the right thing. As a leading global manufacturer of contact lenses, we are committed to helping improve the way people see each day. Through our diverse lens portfolio, we tackle the toughest vision challenges - including astigmatism, presbyopia, and childhood myopia. We offer the most complete collection of spherical, toric, and multifocal products available, enabling us to fit 99% of all contact wearers. Learn more at www.coopervision.com

• This role is not eligible for employer-sponsored work authorization now or in the future. Applicants must be authorized to work in the United States on a permanent and ongoing basis without the need for future sponsorship (i.e., H1B, STEM OPT extensions, TN, etc.)
• This position requires full-time onsite work (5 days per week) in West Henrietta, NY and is not eligible for relocation assistance.

Job Summary

The Senior Quality Assurance Technician supports overall quality and compliance activities within an FDA-regulated Packaging and Distribution environment. This role contributes to employee training, process oversight, audit support, and the consistent application of quality standards. The technician assists in identifying and addressing product or process issues, supports the evaluation of nonconforming material, and participates in cross-functional problem-solving and continuous improvement efforts. Working with minimal supervision, the position provides quality guidance across shifts and maintains flexibility in scheduling to meet operational needs, including extended hours and mandatory overtime.

Knowledge, Skills and Abilities: 

Adheres to Standard Operating Procedures and Regulatory requirements. 

Exhibits good communication skills - verbal, written, and comprehension of the English language

Ability to work independently as well as in a team environment 

Must possess high level of attention to detail and accuracy 
Basic coursework in mathematics 

PC literate, including Microsoft Office Suite 

Maintains an ongoing understanding of current QA (quality assurance) procedures 

Ability to operate pallet jack

 Work Environment: 
Normal Warehouse Conditions: 

Noisy conditions - 50-75% 

Hot or humid conditions - >75% 

Exposure to extreme seasonal temperatures - >75%

  Work near moving mechanical parts - >75% 

Physical Demands: 

Standing - 25-50% 

Sitting - 50-75% 

Walking - 25-50% 

Bending - 75% 

Finger/wrist dexterity - >75% 

Grasping/Pinching - 75% 

Lifting (up to 25 lbs.)

 Experience: 

2+ years' experience in a Packaging or Distribution [warehouse] environment required 

2+ years' experience in a Quality Control or Quality Assurance environment required 

Experience in an FDA regulated setting a plus 

Education: 

High school diploma or GED required

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $21.98 and $29.08 per hour and may include cost of living adjustments.  The actual base pay includes many factors and is subject to change and modification in the future.  This position may also be eligible for other types of compensation and benefits.

Primary trainer of new employees and/or perform audits on trainees to provide feedback to leadership on training progress 

Reports [to management] deviations from established procedures or product standards, and creates deviations from said established procedures or product standards 

Assists with DMR retrieval during external audits

  Supporting internal audits including audits of department procedures/processes and training records 

Assist leadership in establishment of product defect criteria 

Assists in process development, performing approved protocols, validations, and qualifications through direction from leadership 

Participates in problem solving with management, and through direct interaction with Packaging and Distribution staff 

Assists problem solving and decision making in off hours when QA Supervision is not present 

Continuously challenging the process as part of CooperVision's Continuous Improvement culture 

Performs other duties as assigned as business needs dictate, works extended hours to complete daily department goals or tasks to include mandatory overtime 

Hours worked will primarily be 2pm-10pm with flexibility to work 10am-6pm schedule as business needs dictate when there are New Product Verifications. 

Performs NPV/FFF when orders are placed on the packaging machines

Assists in the disposition of nonconforming products within NCR, QFB, VAL 

Assists in responding to internal lot block requests, ensure product is systemically blocked. Unblock product once approved disposition received

Travel: Traveling will not be required for this role.