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Associate Vice President Client Service Jobs (NOW HIRING)

cathaybank

AVP/VP, Client Service Manager

El Monte, CA

$100K - $115K/yr

GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing relationships with commercial clients, providing exceptional internal and external client service, and ...

cathaybank

AVP/VP, Client Service Manager

El Monte, CA

$100K - $115K/yr

GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing relationships with commercial clients, providing exceptional internal and external client service, and ...

cathaybank

AVP/VP, Client Service Manager

El Monte, CA · On-site

$100K - $115K/yr

GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing relationships with commercial clients, providing exceptional internal and external client service, and ...

Robots & Pencils

VP, Client Partner

Seattle, WA · On-site

$157K - $202K/yr

VP, Client Partner Seattle, WA Robots & Pencils is an applied AI engineering firm building the next ... What You'll Bring * 8-10 years in consulting, digital, or AI and technology services, including ...

Cathay Bank

AVP/VP, Client Service Manager

El Monte, CA · On-site

$100K - $115K/yr

Video Clip 1 Video Clip 2 Video Clip 3 Learn more about us at cathaybank.com GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing relationships with ...

Omnicom

VP, Client Services

New York, NY · Hybrid

Account Management Vice President, Client Services - OHMC At Omnicom Health Medical Communications, we give science a story to tell. As a global leader in publications, medical affairs, regulatory ...

BNY

Vice President, Client Operations

Manhattan, NY

Vice President, Client Operations At BNY, our culture allows us to run our company better and ... As a leading global financial services company at the heart of the global financial system, we ...

Omnicom

VP, Client Services

New York, NY · On-site

Account Management Vice President, Client Services - OHMC At Omnicom Health Medical Communications, we give science a story to tell. As a global leader in publications, medical affairs, regulatory ...

Sagility

Vice President Client Services

Concord, NC

$129K - $165K/yr

The company optimizes the entire member/patient experience through service offerings for clinical ... Vice President Client Services,will be responsible for leading and optimizing our client services ...

BNY

Vice President, Client Operations

Lake Mary, FL · On-site

Vice President, Client Operations At BNY, our culture allows us to run our company better and ... As a leading global financial services company at the heart of the global financial system, we ...

Sagility LLC

Vice President Client Services

$141K - $181K/yr

The company optimizes the entire member/patient experience through service offerings for clinical ... Vice President Client Services,will be responsible for leading and optimizing our client services ...

Cathay Bank

AVP/VP, Client Service Manager

El Monte, CA · On-site

$100K - $115K/yr

Video Clip 1 Video Clip 2 Video Clip 3 Learn more about us at cathaybank.com GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing relationships with ...

Sagility LLC

Vice President Client Services

Concord, NC

$129K - $165K/yr

The company optimizes the entire member/patient experience through service offerings for clinical ... Vice President Client Services,will be responsible for leading and optimizing our client services ...

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How much do associate vice president client service jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for associate vice president client service in the United States is $22.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.00 per hour, depending on experience, location, and employer.

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Infographic showing various Associate Vice President Client Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $46,598 per year, or $22.4 per hour.

AVP/VP, Client Service Manager

El Monte, CA

cathaybank
See more jobs at cathaybankexternal

$100K - $115K/yr

Full-time

Re-posted 17 days ago

Job description

GENERAL SUMMARY

The AVP/VP, Client Service Manager is responsible for establishing and managing relationships with commercial clients, providing exceptional internal and external client service, and is critical to enhancing the overall client experience at Cathay Bank for our commercial banking and assigned clients.

DIRECT REPORTS

The incumbent may have one or more direct report –Client Service Officer(s)

ESSENTIAL FUNCTIONS

  • Execute transactions and approvals, focusing on operational excellence and due diligence.
  • Retain and grow relationships by serving as the primary contact for clients as it relates to relationship management activities, day-to-day transactions and service-related matters.
  • In partnership with Relationship Managers and other Team Members, execute new client onboarding and implementation of products and services.
  • Recommend, cross-sell, and coordinate the implementation of all deposit, treasury management, wealth, and international products and services that best compliment the client and their business.
  • Proactively and professionally manage complex client servicing needs and provide prompt follow-up.
  • Quickly and efficiently resolve client concerns, assist team members, and appropriately escalate complex or sensitive matters. 
  • Accountable for the satisfaction, retention, and growth of a portfolio through client ownership.
  • Consistently engage with assigned clients to measure service levels, learn more about the client and their business, schedule appointments and discuss new opportunities.
  • Internally, develop cross divisional relationships and collaborate with partners to fully understand client needs and provide the best client centric solutions.
  • Exhibit confidence in identifying, evaluating, and managing decisions/situations to limit Risk to the Bank while proactively managing client expectations.
  • Approves check, wires, and client requests within assigned authority limits.
  • Maintain the integrity of client data within all bank files and systems. 
  • Onboard, cross train and effectively coach New Team members and direct reports.
  • Participate or lead divisional and area projects and initiatives as appropriate.


QUALIFICATIONS

  • Education: College degree in business-related discipline preferred but not required.
  • Experience:  
    • 3- 5 or more years of experience at a mid-size or large lending institution in a similar or parallel role. 
    • Experience with windows-based applications; (Excel, Word, Power Point, Adobe, etc.), CRM, and Lending Systems.
    • Experience with FIS Platform preferable but not required.
    • Strong knowledge of products and services typically offered to commercial clients. 
    • Strong knowledge of Banking Operations, Treasury Management, Wealth Management, Credit Products and Underwriting Guidelines.
    • Work independently, effectively, and concurrently manage competing priorities.
  • Skills/Ability: 
    • Ability to manage, prioritize, plan, and develop strategic plans for the department.
    • Works with an appropriate sense of urgency and immediacy.
    • Strong professional verbal, written, and presentation skills.
    • Strong knowledge and understanding of applicable business organizations.
    • Full knowledge of standard business software; demonstrated project management, organizational and analytical skills.
    • Strong interpersonal and customer service skills. 
    • Strong personal attributes to complete goals and resolve issues in a competitive and changing environment.
    • Ability to work collaboratively with team members.
    • Must be familiar with and in compliance with all applicable bank regulations, and adhere to bank policies, procedures, and processes.

OTHER DETAILS


AVP: $80K – $100K / year

VP: $100K - $115K / year
Pay determined based on job-related knowledge, skills, experience, and location.
This position may be eligible for a discretionary bonus.

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