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Associate Technical Writer Jobs in Amherst, MA (NOW HIRING)

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Lead Retail Sales Associate

Leicester, MA

$16.75 - $19.25/hr

... writing & reporting. * Skills in conflict resolution, self-discipline, critical thinking and ... Experience in a dynamic role that combines problem solving, teamwork, technical skills, and ...

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All JobsAssociate Technical Writer JobsAssociate Technical Writer Jobs in Amherst, MA

Associate Technical Writer information

See Amherst, MA salary details

$13

$38

$65

How much do associate technical writer jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for associate technical writer in Amherst, MA is $38.35, according to ZipRecruiter salary data. Most workers in this role earn between $28.41 and $46.39 per hour, depending on experience, location, and employer.

What is an associate technical writer?

Associate Technical Writers are entry-level professionals who create and edit technical documentation, such as user manuals, how-to guides, and product instructions. They work closely with subject matter experts to understand complex information and present it in a clear, accessible way for end users. Typically, they are responsible for drafting, formatting, and updating documentation under the guidance of senior technical writers. This role often serves as a starting point for a career in technical writing, offering opportunities to gain experience with various writing tools and documentation standards.

Can you be an associate technical writer with an associate's degree?

An associate technical writer position typically requires strong writing skills and familiarity with technical tools, but many employers accept candidates with an associate's degree if they demonstrate relevant skills or experience. Some roles may prefer or require a bachelor's degree or related certifications, but entry-level positions often consider candidates with an associate's degree combined with technical knowledge or training. Building a portfolio of technical writing samples can also improve job prospects in this field.

What are the key skills and qualifications needed to thrive as an associate technical writer?

To thrive as an Associate Technical Writer, you need strong writing, editing, and research skills, typically supported by a degree in English, communications, or a related field. Familiarity with documentation tools like Microsoft Word, Adobe FrameMaker, and content management systems is often required, along with a basic understanding of technical concepts. Attention to detail, adaptability, and clear communication are standout soft skills for collaborating with subject matter experts and delivering user-friendly documentation. These skills ensure technical information is accurately conveyed, easily understood, and effectively supports end users and organizational goals.

Are associate technical writers still in demand?

Associate technical writers are still in demand as companies seek clear, concise documentation for products and services. Skills in technical writing, familiarity with tools like Markdown or XML, and the ability to learn new technologies contribute to job opportunities in this field.

What is the difference between Associate Technical Writer vs Technical Writer?

AspectAssociate Technical WriterTechnical Writer
Required CredentialsBachelor's degree in English, Communications, or related field; some certificationsBachelor's degree often required; certifications like STC are a plus
Work EnvironmentEntry-level, collaborative teams, often in tech or engineering firmsMore experienced, independent projects, broader industry applications
Employer & Industry UsageUsed in tech, software, engineering sectors for entry rolesUsed across industries for professional documentation and manuals

The Associate Technical Writer typically holds an entry-level position with foundational skills, focusing on learning and supporting documentation tasks. The Technical Writer is more experienced, handling complex documentation independently. Both roles require similar educational backgrounds and are common in tech and engineering industries, but the Technical Writer usually has more responsibility and expertise.

How do I become an associate technical writer with no experience?

To become an associate technical writer with no experience, focus on developing strong writing and communication skills, often through completing a relevant degree or certification in technical communication or related fields. Building a portfolio of writing samples, gaining familiarity with tools like Markdown or Adobe FrameMaker, and understanding technical concepts can improve your chances; internships or entry-level positions can also provide valuable experience.

What are some common challenges faced by associate technical writers in their first year, and how can they overcome them?

Associate Technical Writers often face challenges such as understanding complex technical concepts, adapting to different documentation tools, and aligning with the preferred style guidelines of their organization. To overcome these, it's helpful to proactively seek clarification from subject matter experts, participate in internal training on tools and processes, and regularly review existing documentation for style reference. Building strong communication skills and being open to feedback are key to growing and succeeding in this role.
What are the most commonly searched types of Technical Writer jobs in Amherst, MA? The most popular types of Technical Writer jobs in Amherst, MA are:
What cities near Amherst, MA are hiring for Associate Technical Writer jobs? Cities near Amherst, MA with the most Associate Technical Writer job openings:
Associate Technical Writer jobs near you
Infographic showing various Associate Technical Writer job openings in Amherst, MA as of August 2026, with employment types broken down into 87% Full Time, 8% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $79,775 per year, or $38.4 per hour.

Associate Client Solutions Director- Digital & AI Platforms (St. Louis, MO)

World Wide Technology

Springfield, MA

$64.42 - $80.77/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

World Wide Technology rating

7.8

Company rating: 7.8 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

88th of 223 rated it services

Job description

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What is the Solutions Consulting & Engineering (SC&E) Team and why join?

Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability and growth. Our success is enabled by our world-class management consulting, delivery excellence and engineering brilliance. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients' most complex challenges.

What will you be doing?

The Digital & AI Platforms organization at World Wide Technology is hiring an Associate Client Solutions Director (ACSD) to lead delivery of strategic digital and AI programs, build and strengthen client relationships, and grow our footprint in key accounts.

The ACSD (St. Louis based) will partner with client stakeholders in both business and technology roles, and lead WWT teams spanning software engineering, AI/ML engineering, design, and product, among others, to shape and execute the right solution. Success means profitable engagements, long-lasting client relationships, and outcomes that earn the next opportunity.

This is a technical leadership role. ACSDs have come up through engineering, architecture, or technical delivery, and stay credible in technical conversations with Director- and VP-level technical stakeholders.

Responsibilities:

Own key client relationships and foster trusted partnerships to drive client satisfaction of current programs and ongoing account growth

  • Build and grow partnerships with clients (VP/Director level) across both business leadership and engineering/technology leadership

  • Define and oversee client relationship management within the program team

  • Join sales team to close opportunities through functions such as proposal strategy, pitch approach, contract writing, and negotiation strategy

  • Partner with Sales to navigate the client organization to build new relationships, broaden areas of impact, and open doors to new opportunities

  • Operate as the ultimate business and technical consultant to the client, bringing industry expertise and thought leadership

Overseeing Delivery Team to execute profitable engagements that create value for both the clients and WWT, with meaningful business outcomes

  • Own the program strategy and shape the technical solutions we provide to our clients

  • Serve as the primary account-level financial lead and hold accountability in meeting profit expectations and growth goals

  • Guide delivery teams in reporting and delivery updates, ensuring the client recognizes the value of the work, and escalations are made as needed

  • Coach and mentor program leadsand drive team health

Serving as the lead of the client program, taking accountability for account health and business performance

  • Operate as the day-to-day lead of the client program, and coordinate and escalate within WWT as needed

  • Provide regular status and financial reporting to WWT leadership

  • Lead and coordinate across internal organizational lines — engineering, design, data, AI, cloud — ensuring we present as one unified team to the client

Identify and pursue opportunities that create additional value for clients and WWT

  • Proactively identify opportunities for new projects and pursue those, through defining a clear proposal, navigating the client’s organization to pitch to key buyers, leading a pursuit team, and more

  • Identify new ways to align WWT offerings to support the client’s strategic goals

__________________________________________

Qualification

  • 10+ years of applicable experience, including 3+ years as a Digital Account Director, Digital Project Director or client-facing technical consultant at the Manager or Senior Manager level.

  • Earlier career experience as a technical lead, software engineer, solutions architect, or applicable role

  • Proven track record of establishing and growing high-value relationships and partnerships with customers

  • Experience presenting/pitching strategic recommendations and complex concepts

  • Experience leading digital transformation programs such as AI/ML and GenAI, data platforms and analytics, custom software development (web, mobile, APIs, microservices), and modernization of legacy systems.

  • Highly skilled at leading diverse cross-functional teams to create, implement and evolve technical solutions to drive tangible, measurable client results.

  • Working knowledge of modern software delivery

  • Experience working at a digital consultancy, software product company, or technology-led agency.

  • Held responsibility for project financials/budget and understanding P&L.

Working conditions

  • Travel as needed to client and WWT sites (approximately 15% or less)
  • Located in or near St. Louis, MO

Education

  • Bachelor’s degree in a relevant field

Organizational Relationships

  • This position reports to the Senior Client Solutions Director within the digital organization.

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $134,000 to $168,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

  • Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program

  • Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement

  • Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement

  • Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

If you have any questions or concerns about this posting, please email taposting@wwt.com.

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