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Associate Technical Writer Jobs in Amherst, MA (NOW HIRING)

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Associate Technical Writer information

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$13

$38

$65

How much do associate technical writer jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for associate technical writer in Amherst, MA is $38.35, according to ZipRecruiter salary data. Most workers in this role earn between $28.41 and $46.39 per hour, depending on experience, location, and employer.

What is an associate technical writer?

Associate Technical Writers are entry-level professionals who create and edit technical documentation, such as user manuals, how-to guides, and product instructions. They work closely with subject matter experts to understand complex information and present it in a clear, accessible way for end users. Typically, they are responsible for drafting, formatting, and updating documentation under the guidance of senior technical writers. This role often serves as a starting point for a career in technical writing, offering opportunities to gain experience with various writing tools and documentation standards.

What are the key skills and qualifications needed to thrive as an associate technical writer?

To thrive as an Associate Technical Writer, you need strong writing, editing, and research skills, typically supported by a degree in English, communications, or a related field. Familiarity with documentation tools like Microsoft Word, Adobe FrameMaker, and content management systems is often required, along with a basic understanding of technical concepts. Attention to detail, adaptability, and clear communication are standout soft skills for collaborating with subject matter experts and delivering user-friendly documentation. These skills ensure technical information is accurately conveyed, easily understood, and effectively supports end users and organizational goals.

What are some common challenges faced by associate technical writers in their first year, and how can they overcome them?

Associate Technical Writers often face challenges such as understanding complex technical concepts, adapting to different documentation tools, and aligning with the preferred style guidelines of their organization. To overcome these, it's helpful to proactively seek clarification from subject matter experts, participate in internal training on tools and processes, and regularly review existing documentation for style reference. Building strong communication skills and being open to feedback are key to growing and succeeding in this role.

What is the difference between Associate Technical Writer vs Technical Writer?

AspectAssociate Technical WriterTechnical Writer
Required CredentialsBachelor's degree in English, Communications, or related field; some certificationsBachelor's degree often required; certifications like STC are a plus
Work EnvironmentEntry-level, collaborative teams, often in tech or engineering firmsMore experienced, independent projects, broader industry applications
Employer & Industry UsageUsed in tech, software, engineering sectors for entry rolesUsed across industries for professional documentation and manuals

The Associate Technical Writer typically holds an entry-level position with foundational skills, focusing on learning and supporting documentation tasks. The Technical Writer is more experienced, handling complex documentation independently. Both roles require similar educational backgrounds and are common in tech and engineering industries, but the Technical Writer usually has more responsibility and expertise.

Are associate technical writers still in demand?

Associate technical writers are still in demand as companies seek clear, concise documentation for products and services. The role often requires skills in writing, editing, and familiarity with tools like Markdown or XML, and demand is expected to grow with increasing technology adoption across industries.

How do I become an associate technical writer with no experience?

To become an associate technical writer with no experience, focus on developing strong writing and communication skills, often through completing a relevant degree or certification in technical communication, English, or a related field. Gaining familiarity with tools like Markdown, HTML, or content management systems, and creating a portfolio of sample documentation can also improve your chances of entry-level employment.

What are the most commonly searched types of Technical Writer jobs in Amherst, MA?

The most popular types of Technical Writer jobs in Amherst, MA are:

What cities near Amherst, MA are hiring for Associate Technical Writer jobs?

Cities near Amherst, MA with the most Associate Technical Writer job openings:

Infographic showing various Associate Technical Writer job openings in Amherst, MA as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 2% Contract, and 1% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $79,775 per year, or $38.4 per hour.

Seasonal, Operations Technical Specialist (Part Time)

H&R Block

Athol, MA • On-site

$16.06 - $24.09/hr

Full-time

Retirement

Re-posted 13 days ago


H&R Block rating

5.6

Company rating: 5.6 out of 10

Based on 293 frontline employees who took The Breakroom Quiz

147th of 152 rated financial services


Job description

About the Role
The seasonal Operations Technical Specialist supports the operational readiness of H&R Block's seasonal tax office network. This role ensures offices are fully equipped, functional, and aligned with brand standards by providing hands-on operational, technical, and logistical support. Working closely with District Operations Coordinators (DOCs), Technology Implementation Analysts (TIAs), and field leadership, you'll play a critical role in successful office openings, daily operations, and seasonal closures.
Day to day, you'll...
  • Support the setup, opening, closure, and relocation of seasonal tax offices according to schedules and standards
  • Execute office setup activities, including planogram implementation, installation of window clings, lightboxes, and open signs, and confirmation of brand compliance
  • Perform custodial tasks to ensure offices are clean, organized, and ready for operation
  • Perform routine building maintenance such as replacing light bulbs and ceiling tiles, cleaning HVAC vents, repairing minor physical damage, resolving minor plumbing issues, and conducting minor low-voltage electrical work
  • Identify maintenance or facility issues requiring certified technicians and notify the District Operations Coordinator
  • Install, remove, and support PC hardware across multiple office locations with guidance from DOCs and TIAs
  • Troubleshoot basic hardware issues and document incidents and resolutions within the case management system
  • Deliver supplies and materials to and from office locations in a timely and organized manner
  • Maintain accurate inventory of district resources, supplies, and computer equipment
  • Maintain up-to-date technical knowledge of supported products and systems
  • Partner with district leadership and technology teams to support office readiness goals
  • Participate in required training and complete other duties as assigned

Required Qualifications
Work Experience:
  • Ability to follow direction while exercising sound judgment in a field-based environment
  • Ability to lift and move office equipment weighing up to 55 pounds or more, with or without reasonable accommodation
  • Basic technical knowledge, including experience setting up, maintaining, and troubleshooting computer hardware and office technology
  • Comfort working independently in a fast-paced, field-based, seasonal role with a flexible schedule based on business needs
  • Demonstrated organization and prioritization skills; ability to work independently and handle multiple tasks/projects simultaneously
  • Must have reliable transportation to travel between office locations as required
  • Strong problem-solving and analytical skills, with the ability to make sound decisions in a fast-paced environment
  • Strong verbal, written, and interpersonal communication skills, with the ability to interact with associates at all levels and resolve issues via chat, email, and in person
  • Working knowledge of Microsoft Outlook, Microsoft Teams, and other Microsoft Office applications

Preferred Qualifications
Work Experience:
  • Experience partnering with operations and/or technology teams
  • Exposure to inventory tracking or asset management
  • Familiarity with virtual collaboration tools

Why work for us
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we've led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.
Pay Range Information
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.
Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
Pay Range
$16.06 - $24.09/Hr.

What H&R Block employees say

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About H&R Block

Sourced by ZipRecruiter

H&R Block's purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to have approximately 12,000 offices throughout the United States and around the world. We are a people company first and a tax company second. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it's how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it's all those things, and much more.

Industry

Accounting services, it services and finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Kansas City, MO, US