The creation of documented solutions for both internal and external support web-pages Qualifications * Familiarity with cooperate network infrastructures * Experience with one or more of Operating ...
The creation of documented solutions for both internal and external support web-pages Qualifications * Familiarity with cooperate network infrastructures * Experience with one or more of Operating ...
Industrial Technical Support Engineer - Grand Rapids, MI/Dallas, TX
Dallas, TX · On-site
$52K - $91K/yr
Minimum experience supporting industrial or production equipment in a technical engineering ... An associate's position within the salary range will be based on several factors, including, but ...
Industrial Technical Support Engineer - Grand Rapids, MI/Dallas, TX
Dallas, TX · On-site
$52K - $91K/yr
Minimum experience supporting industrial or production equipment in a technical engineering ... An associate's position within the salary range will be based on several factors, including, but ...
We are looking to add to our team and desire a Technical Support Engineer to be part of a team that provides the most advanced end-to-end solutions that detect, track, engage and neutralize a broad ...
We are looking to add to our team and desire a Technical Support Engineer to be part of a team that provides the most advanced end-to-end solutions that detect, track, engage and neutralize a broad ...
We are looking to add to our team and desire a Technical Support Engineer to be part of a team that provides the most advanced end-to-end solutions that detect, track, engage and neutralize a broad ...
We are looking to add to our team and desire a Technical Support Engineer to be part of a team that provides the most advanced end-to-end solutions that detect, track, engage and neutralize a broad ...
We are looking to add to our team and desire a Technical Support Engineer to be part of a team that provides the most advanced end-to-end solutions that detect, track, engage and neutralize a broad ...
We are looking to add to our team and desire a Technical Support Engineer to be part of a team that provides the most advanced end-to-end solutions that detect, track, engage and neutralize a broad ...
We are looking to add to our team and desire a Technical Support Engineer to be part of a team that provides the most advanced end-to-end solutions that detect, track, engage and neutralize a broad ...
We are looking to add to our team and desire a Technical Support Engineer to be part of a team that provides the most advanced end-to-end solutions that detect, track, engage and neutralize a broad ...
Supporting customer base through a variety of mediums * Provide overall escalation management and ... Provide technical problem resolution for McAfee Scan Alert product used by our customers and must ...
Supporting customer base through a variety of mediums * Provide overall escalation management and ... Provide technical problem resolution for McAfee Scan Alert product used by our customers and must ...
Technical Support Engineers are expected to deliver a superior customer experience by exhibiting technical expertise and timely and clear communications. #Broadcomsoftware Key Responsibilities
Technical Support Engineers are expected to deliver a superior customer experience by exhibiting technical expertise and timely and clear communications. #Broadcomsoftware Key Responsibilities
Sr. Technical Support Engineer (Cortex XSIAM)
Plano, TX · On-site
$103K - $167K/yr
Job Summary As a Senior Technical Support Engineer, you will engage directly with customers to address intricate post-sales concerns for Cortex XSIAM. You will evaluate multifaceted scenarios, employ ...
Sr. Technical Support Engineer (Cortex XSIAM)
Plano, TX · On-site
$103K - $167K/yr
Job Summary As a Senior Technical Support Engineer, you will engage directly with customers to address intricate post-sales concerns for Cortex XSIAM. You will evaluate multifaceted scenarios, employ ...
The Sr. Technical Optical Support Engineer This role is integral to our 24/7 support system, ensuring our customers receive timely and accurate assistance. Your primary focus will be on complex ...
The Sr. Technical Optical Support Engineer This role is integral to our 24/7 support system, ensuring our customers receive timely and accurate assistance. Your primary focus will be on complex ...
Sr. Technical Support Engineer (Cortex XSIAM)
Plano, TX · On-site
$103K - $167K/yr
Job Summary As a Senior Technical Support Engineer, you will engage directly with customers to address intricate post-sales concerns for Cortex XSIAM. You will evaluate multifaceted scenarios, employ ...
Sr. Technical Support Engineer (Cortex XSIAM)
Plano, TX · On-site
$103K - $167K/yr
Job Summary As a Senior Technical Support Engineer, you will engage directly with customers to address intricate post-sales concerns for Cortex XSIAM. You will evaluate multifaceted scenarios, employ ...
The Sr. Technical Optical Support Engineer This role is integral to our 24/7 support system, ensuring our customers receive timely and accurate assistance. Your primary focus will be on complex ...
The Sr. Technical Optical Support Engineer This role is integral to our 24/7 support system, ensuring our customers receive timely and accurate assistance. Your primary focus will be on complex ...
Technical Support Engineer III- Symitar Client Services Engineering (HTML/JavaScript)
Allen, TX · On-site
$66K - $80K/yr
... Technical Support Engineer to join our team. In this role, you will work directly with clients to ... Train current team members and new associates as needed. * Perform other duties as assigned. What ...
Technical Support Engineer III- Symitar Client Services Engineering (HTML/JavaScript)
Allen, TX · On-site
$66K - $80K/yr
... Technical Support Engineer to join our team. In this role, you will work directly with clients to ... Train current team members and new associates as needed. * Perform other duties as assigned. What ...
We are looking for a dynamic and proactive Senior Technical Support Engineer to join our team. In this role, you will work closely with our valued customers to address their complex post-sales ...
We are looking for a dynamic and proactive Senior Technical Support Engineer to join our team. In this role, you will work closely with our valued customers to address their complex post-sales ...
Work alongside engineering, manufacturing, quality, and global service teams to solve complex ... Technical diploma, Associate degree, military technical training, or equivalent hands‑on ...
Work alongside engineering, manufacturing, quality, and global service teams to solve complex ... Technical diploma, Associate degree, military technical training, or equivalent hands‑on ...
Work alongside engineering, manufacturing, quality, and global service teams to solve complex ... Technical diploma, Associate degree, military technical training, or equivalent hands-on experience.
Quick apply
Work alongside engineering, manufacturing, quality, and global service teams to solve complex ... Technical diploma, Associate degree, military technical training, or equivalent hands-on experience.
You will work directly with equipment, engineering documentation, and cross-functional teams to ... Technical diploma, Associate degree, military technical training, or equivalent hands-on experience.
You will work directly with equipment, engineering documentation, and cross-functional teams to ... Technical diploma, Associate degree, military technical training, or equivalent hands-on experience.
We are seeking a Staff Technical Support Engineer to serve as a premier technical authority and strategic anchor within our support ecosystem. In this role, your impact will extend far beyond ...
We are seeking a Staff Technical Support Engineer to serve as a premier technical authority and strategic anchor within our support ecosystem. In this role, your impact will extend far beyond ...
Work alongside engineering, manufacturing, quality, and global service teams to solve complex ... Technical diploma, Associate degree, military technical training, or equivalent hands‑on ...
Work alongside engineering, manufacturing, quality, and global service teams to solve complex ... Technical diploma, Associate degree, military technical training, or equivalent hands‑on ...
We are seeking a Staff Technical Support Engineer to serve as a premier technical authority and strategic anchor within our support ecosystem. In this role, your impact will extend far beyond ...
We are seeking a Staff Technical Support Engineer to serve as a premier technical authority and strategic anchor within our support ecosystem. In this role, your impact will extend far beyond ...
Associate Technical Support Engineer information
See Prosper, TX salary details
$10.13 - $13.97
2% of jobs
$16.58 is the 25th percentile. Wages below this are outliers.
$13.97 - $17.81
34% of jobs
The median wage is $19.54 / hr.
$17.81 - $21.65
32% of jobs
$23.40 is the 75th percentile. Wages above this are outliers.
$21.65 - $25.50
17% of jobs
$25.50 - $29.34
5% of jobs
$29.34 - $33.18
6% of jobs
$33.18 - $37.02
2% of jobs
$37.02 - $40.87
2% of jobs
$40.87 - $44.71
0% of jobs
$44.71 - $48.55
0% of jobs
$48.55 - $52.39
0% of jobs
$10
$22
$52
How much do associate technical support engineer jobs pay per hour?
As of Sep 11, 2026, the average hourly pay for associate technical support engineer in Prosper, TX is $22.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $24.23 per hour, depending on experience, location, and employer.
What is the difference between Associate Technical Support Engineer vs Customer Support Specialist?
| Aspect | Associate Technical Support Engineer | Customer Support Specialist |
|---|---|---|
| Credentials | Typically requires a technical degree or certifications in relevant technologies | Usually requires customer service or communication skills, with or without technical certifications |
| Work Environment | Technical support teams, often in IT or software companies | Customer service centers, call centers, or online support platforms |
| Employer & Industry | Tech companies, software providers, hardware manufacturers | Retail, telecom, software, and service industries |
| Common Search & Comparison | Often compared for technical roles requiring problem-solving skills | Compared for roles focused on customer interaction and communication skills |
The Associate Technical Support Engineer and Customer Support Specialist roles overlap in customer interaction but differ mainly in technical requirements and work environment. The engineer role emphasizes technical troubleshooting and certifications, while the specialist focuses on customer communication skills. Understanding these differences helps job seekers find the right fit based on their skills and career goals.
What does an associate technical support engineer do?
An associate technical support engineer provides technical assistance to customers or internal teams by troubleshooting hardware, software, or network issues. They often use diagnostic tools, document solutions, and communicate technical information clearly, typically working under supervision and developing their technical skills through training and certifications.
What cities near Prosper, TX are hiring for Associate Technical Support Engineer jobs?
Cities near Prosper, TX with the most Associate Technical Support Engineer job openings:
207643 / Technical Support Engineer
Plano, TX
Procom Services
• Manufacturing • 1 - 10 employees1 - 10 employees
Full-time
Re-posted 6 days ago
Job description
Company Description
Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)
Job Description
PLEASE NOTE THAT WE ARE UNABLE TO WORK WITH CANDIDATES THAT HAVE H1B VISA OR REPRESENTED BY THIRD PARTIES.
- Provide both reactive and proactive assistance to all external customers
- Troubleshoot and resolution of open incidents
- Troubleshoot/qualify incidents before escalating into Tier-II
- Liaise with Tier-II, to facilitate feedback
- Record and document all issues related to the customers
- The creation of documented solutions for both internal and external support web-pages
Qualifications
- Familiarity with cooperate network infrastructures
- Experience with one or more of Operating Systems (Windows, UNIX, and Mac OS)
- A strong working knowledge of networking, as well as installation, troubleshooting, upgrading, integration, protocols and client/server operations is required.
- Basic Administration/Maintenance of Microsoft SQL Server.
- Industry or professional organization certifications in computing fields are not required but highly desirable (MCSE, Network +, Security +, etc.)
- At least two years of full time experience in customer care/customer support.
- Advanced writing and verbal communication skills
- Ability to multi-task and prioritize job requirements
- Strong personal organization skills
- Bachelors degree preferred, but not required.
Additional Information
About Procom Services
Sourced by ZipRecruiter
Industry
Manufacturing
Company size
1 - 10 Employees
Headquarters location
Lake Mary, FL, US