Tier II Technical Support Engineer Mandatory Skills -Ability to effectively communicate updates to various audiences, including customers, sales support, management, and peers. -Ability to maintain ...
Tier II Technical Support Engineer Mandatory Skills -Ability to effectively communicate updates to various audiences, including customers, sales support, management, and peers. -Ability to maintain ...
Technical Support Engineer
Richardson, TX · On-site
The Customer Support Engineer will efficiently and effectively resolve phone and email requests from enterprise customers. Responsibilities in this capacity include: Troubleshooting system, software ...
Technical Support Engineer
Richardson, TX · On-site
The Customer Support Engineer will efficiently and effectively resolve phone and email requests from enterprise customers. Responsibilities in this capacity include: Troubleshooting system, software ...
Technical Support Engineer
Dallas, TX · On-site
$75K/yr
... support process * Responsible for communicating with the customer and answering their query, whether that is responding directly on simple issues or bringing in a Technical Specialist to assist ...
Technical Support Engineer
Dallas, TX · On-site
$75K/yr
... support process * Responsible for communicating with the customer and answering their query, whether that is responding directly on simple issues or bringing in a Technical Specialist to assist ...
Senior Technical Support Engineer
Plano, TX · On-site +1
$90K - $110K/yr
THE OPPORTUNITY The Senior Technical Support Engineer provides product-focused technical resolution ... Associate degree or equivalent practical experience required; bachelor degree in Computer Science ...
Senior Technical Support Engineer
Plano, TX · On-site +1
$90K - $110K/yr
THE OPPORTUNITY The Senior Technical Support Engineer provides product-focused technical resolution ... Associate degree or equivalent practical experience required; bachelor degree in Computer Science ...
... support process * Responsible for communicating with the customer and answering their query, whether that is responding directly on simple issues or bringing in a Technical Specialist to assist ...
... support process * Responsible for communicating with the customer and answering their query, whether that is responding directly on simple issues or bringing in a Technical Specialist to assist ...
The Technical Support Engineer will provide overall escalation management and technical solutions as well as be able to communicate effectively with customers, sales people, management, and fellow ...
The Technical Support Engineer will provide overall escalation management and technical solutions as well as be able to communicate effectively with customers, sales people, management, and fellow ...
The Technical Support Engineer will provide overall escalation management and technical solutions as well as be able to communicate effectively with customers, sales people, management, and fellow ...
The Technical Support Engineer will provide overall escalation management and technical solutions as well as be able to communicate effectively with customers, sales people, management, and fellow ...
Create Alert Technical Support Engineer, Access Technologies ... Associate * No Travel Required * 28-Aug-2026 The ASSA ABLOY Group is the global leader in access ...
Create Alert Technical Support Engineer, Access Technologies ... Associate * No Travel Required * 28-Aug-2026 The ASSA ABLOY Group is the global leader in access ...
Guide customers through technical troubleshooting via phone, email, and web meetings while delivering an exceptional support experience. * Escalate complex issues to Engineering with clear ...
Guide customers through technical troubleshooting via phone, email, and web meetings while delivering an exceptional support experience. * Escalate complex issues to Engineering with clear ...
Technical Support Engineer
Dallas, TX · On-site
The creation of documented solutions for both internal and external support web-pages Qualifications * Familiarity with cooperate network infrastructures * Experience with one or more of Operating ...
Technical Support Engineer
Dallas, TX · On-site
The creation of documented solutions for both internal and external support web-pages Qualifications * Familiarity with cooperate network infrastructures * Experience with one or more of Operating ...
Guide customers through technical troubleshooting via phone, email, and web meetings while delivering an exceptional support experience. * Escalate complex issues to Engineering with clear ...
Guide customers through technical troubleshooting via phone, email, and web meetings while delivering an exceptional support experience. * Escalate complex issues to Engineering with clear ...
The Technical Support Engineer will provide overall escalation management and technical solutions as well as be able to communicate effectively with customers, sales people, management, and fellow ...
The Technical Support Engineer will provide overall escalation management and technical solutions as well as be able to communicate effectively with customers, sales people, management, and fellow ...
Technical Support Engineer Mandatory Requirements This position requires fluent writing and speaking skills in Portuguese-Brazilian. Spanish in addition to Portuguese would be a strong plus.
Technical Support Engineer Mandatory Requirements This position requires fluent writing and speaking skills in Portuguese-Brazilian. Spanish in addition to Portuguese would be a strong plus.
Technical Support Engineer II
Allen, TX · On-site
$54K - $64K/yr
We are looking for a Technical Support Technician II to serve as a vital contributor to our professional support operations in Allen, TX. In this role, you will be the primary point of contact for ...
Technical Support Engineer II
Allen, TX · On-site
$54K - $64K/yr
We are looking for a Technical Support Technician II to serve as a vital contributor to our professional support operations in Allen, TX. In this role, you will be the primary point of contact for ...
Technical Support Engineer II
Allen, TX · On-site
$54K - $64K/yr
We are looking for a Technical Support Technician II to serve as a vital contributor to our professional support operations in Allen, TX. In this role, you will be the primary point of contact for ...
Technical Support Engineer II
Allen, TX · On-site
$54K - $64K/yr
We are looking for a Technical Support Technician II to serve as a vital contributor to our professional support operations in Allen, TX. In this role, you will be the primary point of contact for ...
We are looking for a Technical Support Engineer, ALWIN to provide post-sales technical support for ALWIN installations, working directly with integrators and end users to commission, program, and ...
We are looking for a Technical Support Engineer, ALWIN to provide post-sales technical support for ALWIN installations, working directly with integrators and end users to commission, program, and ...
Staff Technical Support Engineer
Coppell, TX · On-site
$89K/yr
Family Description Customer Services (CS) covers customer service in different areas such as technical support, account support, operations, maintenance, network design / deployment / integration ...
Staff Technical Support Engineer
Coppell, TX · On-site
$89K/yr
Family Description Customer Services (CS) covers customer service in different areas such as technical support, account support, operations, maintenance, network design / deployment / integration ...
Staff Technical Support Engineer
Coppell, TX · On-site
Family Description Customer Services (CS) covers customer service in different areas such as technical support, account support, operations, maintenance, network design / deployment / integration ...
Staff Technical Support Engineer
Coppell, TX · On-site
Family Description Customer Services (CS) covers customer service in different areas such as technical support, account support, operations, maintenance, network design / deployment / integration ...
We are looking for a Technical Support Engineer, ALWIN to provide post-sales technical support for ALWIN installations, working directly with integrators and end users to commission, program, and ...
We are looking for a Technical Support Engineer, ALWIN to provide post-sales technical support for ALWIN installations, working directly with integrators and end users to commission, program, and ...
Job Summary As a Senior Technical Support Engineer, you will serve as a premier technical authority for our most high-value enterprise accounts. You are a critical thinker who provides advanced post ...
Job Summary As a Senior Technical Support Engineer, you will serve as a premier technical authority for our most high-value enterprise accounts. You are a critical thinker who provides advanced post ...
Associate Technical Support Engineer information
See Prosper, TX salary details
$10.13 - $13.97
2% of jobs
$16.58 is the 25th percentile. Wages below this are outliers.
$13.97 - $17.81
34% of jobs
The median wage is $19.54 / hr.
$17.81 - $21.65
32% of jobs
$23.40 is the 75th percentile. Wages above this are outliers.
$21.65 - $25.50
17% of jobs
$25.50 - $29.34
5% of jobs
$29.34 - $33.18
6% of jobs
$33.18 - $37.02
2% of jobs
$37.02 - $40.87
2% of jobs
$40.87 - $44.71
0% of jobs
$44.71 - $48.55
0% of jobs
$48.55 - $52.39
0% of jobs
$10
$22
$52
How much do associate technical support engineer jobs pay per hour?
As of Sep 10, 2026, the average hourly pay for associate technical support engineer in Prosper, TX is $22.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $24.23 per hour, depending on experience, location, and employer.
What is the difference between Associate Technical Support Engineer vs Customer Support Specialist?
| Aspect | Associate Technical Support Engineer | Customer Support Specialist |
|---|---|---|
| Credentials | Typically requires a technical degree or certifications in relevant technologies | Usually requires customer service or communication skills, with or without technical certifications |
| Work Environment | Technical support teams, often in IT or software companies | Customer service centers, call centers, or online support platforms |
| Employer & Industry | Tech companies, software providers, hardware manufacturers | Retail, telecom, software, and service industries |
| Common Search & Comparison | Often compared for technical roles requiring problem-solving skills | Compared for roles focused on customer interaction and communication skills |
The Associate Technical Support Engineer and Customer Support Specialist roles overlap in customer interaction but differ mainly in technical requirements and work environment. The engineer role emphasizes technical troubleshooting and certifications, while the specialist focuses on customer communication skills. Understanding these differences helps job seekers find the right fit based on their skills and career goals.
What does an associate technical support engineer do?
An associate technical support engineer provides technical assistance to customers or internal teams by troubleshooting hardware, software, or network issues. They often use diagnostic tools, document solutions, and communicate technical information clearly, typically working under supervision and developing their technical skills through training and certifications.
What cities near Prosper, TX are hiring for Associate Technical Support Engineer jobs?
Cities near Prosper, TX with the most Associate Technical Support Engineer job openings:
Tier II Technical Support Engineer
Plano, TX
Procom Consultants Group
Full-time
Re-posted 3 days ago
Job description
Company Description
Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)
Job Description
Tier II Technical Support Engineer
On behalf of our client, Procom Services is searching for a Tier II Technical Support Engineer for a contract opportunity in Plano, TX.
Tier II Technical Support Engineer Job Details
Provides technical support to field engineers, technicians, and other personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, or networked systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and/or upgrade. Provides support to customer/users where the product is highly technical or sophisticated in nature.Â
Tier II Technical Support Engineer Mandatory Skills
-Ability to effectively communicate updates to various audiences, including customers, sales support, management, and peers.Â
-Ability to maintain poise and professionalism under pressure.Â
-Ability to multi-task, prioritizes job requirements, and meet deadlines.Â
-Friendly and approachable personality with positive attitude.Â
-Self-motivated and productive focus.Â
-Strong proven, customer service soft skills.Â
-Strong troubleshooting and documentation skills.Â
Product specific requirements:
-General understanding of SQL as related to product support.Â
-Knowledge of TCP/IP and LAN technologies.Â
-Strong analytical abilities including log analysis skills.Â
-Understanding of Windows Operating system.Â
-Understanding of Linux Operation systems.
Tier II Technical Support Engineer Start Date
ASAP
Tier II Technical Support Engineer Assignment Length
6 months with possible extensions
Additional Information
All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.Â