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Associate Technical Account Manager Jobs in Nebraska

ACI Worldwide

Technical Account Manager

Omaha, NE · On-site

As a Sr Technical Account Manager in Omaha, NE or Norcross, GA , you will join a diverse, passionate team, dedicated to powering the world's payments ecosystem! Job Purpose The Senior Technical ...

ACI Worldwide

Technical Account Manager

Omaha, NE · On-site +1

As a Sr Technical Account Manager in Omaha, NE or Norcross, GA , you will join a diverse, passionate team, dedicated to powering the world's payments ecosystem! Job Purpose The Senior Technical ...

Qualys

Technical Account Manager

Omaha, NE · On-site

The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers. The TAM must be able to articulate the company ...

ACI Worldwide

Sr Technical Account Manager

Omaha, NE · On-site +1

As a Sr Technical Account Manager in Omaha, NE or Norcross, GA , you will join a diverse, passionate team, dedicated to powering the world's payments ecosystem! Job Purpose The Senior Technical ...

ACI Worldwide

Sr Technical Account Manager

Omaha, NE · On-site

As a Sr Technical Account Manager in Omaha, NE or Norcross, GA , you will join a diverse, passionate team, dedicated to powering the world's payments ecosystem! Job Purpose The Senior Technical ...

ACI Worldwide

Sr Technical Account Manager

Omaha, NE · On-site +1

As a Sr Technical Account Manager in Omaha, NE or Norcross, GA , you will join a diverse, passionate team, dedicated to powering the world's payments ecosystem! Job Purpose The Senior Technical ...

ACI Worldwide

Sr Technical Account Manager

Omaha, NE · On-site

As a Sr Technical Account Manager in Omaha, NE or Norcross, GA , you will join a diverse, passionate team, dedicated to powering the world's payments ecosystem! Job Purpose The Senior Technical ...

Relativity

Senior Technical Account Manager

Omaha, NE · On-site

$134K - $202K/yr

As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works proactively with our customers to ensure strong outcomes with key customer projects, goals, and KPIs.

Orion

Premier Technical Account Manager

Omaha, NE · On-site

$63K - $95K/yr

Has a minimum of an Associate's degree as preferred * Has a minimum of three (3) years of ... Technical Account Management Salary Range: $63,899.00 - $95,151.00 The pay listed in this posting ...

Orion

Premier Technical Account Manager

Omaha, NE · Hybrid

$63K - $95K/yr

Has a minimum of an Associate's degree as preferred * Has a minimum of three (3) years of ... Technical Account Management Salary Range: $63,899.00 - $95,151.00 The pay listed in this posting ...

Orion

Premier Technical Account Manager

Omaha, NE · Hybrid

$63K - $95K/yr

As a Premier Technical Account Manager you will serve as the strategic technical partner and ... Has a minimum of an Associate's degree as preferred * Has a minimum of three (3) years of ...

Mutual of Omaha

Associate Account Manager

Omaha, NE · Hybrid

$59K - $76K/yr

Associate Account Manager Apply now Job no: 505090 Work type: Full Time Regular Location: Hybrid Categories: Marketing/Communications Bring your creativity and curiosity to a role where you'll help ...

Lincoln Industries

Account Manager

Lincoln, NE · On-site

Associate's degree + 5 years relevant experience Preferred: Bachelor's Degree from a four-year ... technical procedures, or governmental regulations. Ability to write reports, business ...

Lincoln Industries

Account Manager

Lincoln, NE

Associate's degree + 5 years relevant experience Preferred: Bachelor's Degree from a four-year ... technical procedures, or governmental regulations. Ability to write reports, business ...

Lincoln Industries

Account Manager

Lincoln, NE · On-site

Associate's degree + 5 years relevant experience Preferred: Bachelor's Degree from a four-year ... technical procedures, or governmental regulations. Ability to write reports, business ...

Lincoln Industries

Account Manager

Lincoln, NE

Associate's degree + 5 years relevant experience Preferred: Bachelor's Degree from a four-year ... technical procedures, or governmental regulations. Ability to write reports, business ...

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Showing results 1-20

All JobsAssociate Technical Account JobsAssociate Technical Account Manager JobsAssociate Technical Account Manager Jobs in Nebraska

Associate Technical Account Manager information

See Nebraska salary details

$38.1K

$82.4K

$161.1K

How much do associate technical account manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for associate technical account manager in Nebraska is $82,402.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,100.00 and $95,800.00 per year, depending on experience, location, and employer.

What is an associate technical account manager?

An Associate Technical Account Manager (TAM) is an entry-level professional who works as a liaison between a company and its clients, focusing on the technical aspects of account management. They help customers implement and optimize the company's products or services, address technical concerns, and ensure customer satisfaction. The role typically involves troubleshooting, providing product guidance, and collaborating with internal teams to resolve issues. Associate TAMs also assist in identifying opportunities for clients to get more value from the company's offerings, contributing to long-term customer relationships.

What are the key skills and qualifications needed to thrive as an associate technical account manager?

To thrive as an Associate Technical Account Manager, you need a solid understanding of IT systems, customer service principles, and a relevant bachelor's degree, often in computer science or a related field. Familiarity with CRM platforms, troubleshooting tools, and technical documentation is typically required, and certifications such as AWS Certified Cloud Practitioner or similar can be advantageous. Strong communication, problem-solving, and relationship-building skills help you collaborate effectively with clients and internal teams. These competencies are critical for ensuring client satisfaction, resolving technical issues efficiently, and maintaining long-term business relationships.

What are some common challenges faced by associate technical account managers when balancing multiple client accounts?

Associate Technical Account Managers often juggle several client accounts at once, which requires strong organizational and prioritization skills. One common challenge is managing competing deadlines and ensuring timely responses to all clients’ technical needs or escalations. Effective communication and proactive planning are essential to maintain client satisfaction and to coordinate with internal technical teams. Additionally, adapting to different client environments and understanding their unique business requirements can be demanding but contributes significantly to professional growth.

What is the difference between Associate Technical Account Manager vs Customer Success Manager?

AspectAssociate Technical Account ManagerCustomer Success Manager
Required credentialsBachelor's degree, technical certifications often preferredBachelor's degree, customer service or sales experience
Work environmentTechnical support, client engagement, product knowledgeClient relationship management, onboarding, retention
Employer & industry usageTech companies, SaaS providersSoftware, SaaS, tech services
Common search intentTechnical support, product expertiseCustomer retention, relationship building

The Associate Technical Account Manager primarily focuses on technical support and product expertise to ensure client success, while the Customer Success Manager emphasizes building relationships and retention strategies. Both roles require strong communication skills and industry knowledge but differ in their core responsibilities and daily tasks.

What are popular job titles related to Associate Technical Account Manager jobs in Nebraska?

For Associate Technical Account Manager jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Associate Technical Account Manager jobs in Nebraska look for?

The top searched job categories for Associate Technical Account Manager jobs in Nebraska are:

What cities in Nebraska are hiring for Associate Technical Account Manager jobs?

Cities in Nebraska with the most Associate Technical Account Manager job openings:

Associate Technical Account Manager jobs near you

Technical Account Manager

Omaha, NE • On-site

ACI Worldwide
Software Development • 1 - 5K employees
Learn more about ACI Worldwideexternal

Full-time

Re-posted 2 days ago

Job description


Powering the world's payments ecosystem
ACI powers the payments ecosystem - globally, and you power ACI. You'll innovate, collaborate, and grow - in an energetic technology culture with decades of proven success. ACIers - in all roles and levels - are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments.
As a Sr Technical Account Manager in Omaha, NE or Norcross, GA, you will join a diverse, passionate team, dedicated to powering the world's payments ecosystem!
Job Purpose
The Senior Technical Account Manager (Sr TAM) is a senior-level, customer-facing technical professional responsible for managing complex, high-value customer relationships. The Sr TAM ensures customers receive exceptional technical service delivery aligned with contractual commitments, customer business objectives, and ACI operational standards. This role acts as a trusted technical advisor to customers and a key internal partner to Support, Customer Success, Product, Engineering, and Professional Services teams.
Essential Functions and Responsibilities
Customer Technical Ownership
  • Serve as the primary technical point of contact for assigned complex or enterprise customers.
  • Own the post-implementation technical relationship, ensuring stability, performance, and optimization of ACI
    solutions.
  • Develop deep understanding of customer environments, business priorities, and contractual obligations.
  • Advocate for customer needs internally and coordinate cross-functional engagement to drive resolution and value realization.
  • Escalation & Issue Management
  • Manage complex technical issues and escalations, ensuring timely resolution and clear communication.
  • Facilitate major incident response, including root cause analysis and post-incident reviews.
  • Ensure adherence to SLAs and service commitments in collaboration with Support and Operations teams.
  • Strategic Engagement & Value Delivery
  • Leverage AI tooling to bring velocity, holistic understanding and value to the customer relationship
  • Perform as a key contributor for technical reviews, health checks, and service governance meetings with customers.
  • Identify risks, trends, and opportunities to improve system performance and customer outcomes.
  • Partner with Customer Success and Sales to support renewals, expansions, and strategic initiatives.
  • Collaboration & Knowledge Sharing
  • Collaborate closely with Product, Engineering, and Professional Services to align solutions to customer needs.
  • Share best practices and provide informal mentoring to other Technical Account Managers.
  • Contribute to continuous improvement of TAM processes, tools, and documentation.

Qualifications (Education, Experience, Knowledge, Skills, and Abilities)
  • Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent practical experience.
    ACI Worldwide Job Description
  • 5-8+ years of experience in Technical Account Management, Customer Success, Technical Consulting,
    or similar customer-facing technical roles.
  • Experience supporting enterprise customers in SaaS, hosted, cloud, payments, or financial technology environments.
  • Demonstrated success managing complex technical escalations and executive-level customer interactions.
  • Strong ability to understand and explain complex system architectures and integrations.
  • Excellent verbal and written communication skills across technical and non-technical audiences.
  • Proven ability to operate effectively in high-pressure, customer-critical situations.
    Preferred Qualifications (Education, Experience, Competencies)
  • Prior experience in payments, financial services, or mission-critical transaction processing environments.
  • Experience working with globally distributed customers and cross-functional teams.
  • Familiarity with service governance models and enterprise support frameworks.

Competencies:
  • Customer Focus
  • Technical Acumen
  • Problem Solving
  • Communication
  • Collaboration
  • Results Orientation
  • Continuous Improvement

Work Environment:
  • Primarily office or remote-based work environment.
  • Occasional travel may be required to customer sites or internal meetings.

Physical demands:
  • Ability to sit or stand for extended periods of time.
  • Ability to work at a computer and communicate effectively via phone and video conferencing tools.

Applicants must be currently authorized to work in the United States on a full-time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future.
In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package-all within an innovative and collaborative work environment.
Are you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at www.aciworldwide.comJob ID (Requisition #19696)
ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.
Important Notice About Recruitment Scams
Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company (www.aciworldwide.com / @aciworldwide.com). The ACI Worldwide recruitment team will always follow official channels and will never request payment.
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About Us
ACI Worldwide is a global leader in mission-critical, real-time payments software. Our proven, secure and scalable software solutions enable leading corporations, fintechs and financial disruptors to process and manage digital payments, power omni-commerce payments, present and process bill payments, and manage fraud and risk. We combine our global footprint with a local presence to drive the real-time digital transformation of payments and commerce.

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