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Associate Services Jobs in Ohio (NOW HIRING)

Heights Libraries

Adult Services Associate

South Euclid, OH · On-site

$15.50 - $20.75/hr

The Cleveland Heights-University Heights Public Library (Heights Libraries) is seeking a compassionate and dedicated Adult Services Associate to join our team at the Noble Road Branch . This ...

TQL

Carrier Services Associate

Cincinnati, OH · On-site

$17.50/hr

As a Carrier Services Associate for TQL, you'll be a critical link between our customers, transportation partners, and internal teams. In this fast-paced, entry-level role, you'll be trained to excel ...

Chase

Trading Services Associate

Columbus, OH · On-site

$14.75 - $19.50/hr

Fixed Income Middle Office Associate Join a collaborative trading services team where your work directly supports portfolio managers and investment outcomes. As a Fixed Income Middle Office Associate ...

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Associate Services information

What is associate services?

Associate Services typically refer to a department or set of functions within an organization that supports employees, often called associates, with resources such as HR assistance, benefits administration, onboarding, and workplace support. These services are designed to enhance employee productivity, satisfaction, and well-being by addressing their professional and sometimes personal needs. The Associate Services team may handle tasks such as payroll queries, employee engagement programs, and assistance with company policies. They act as a bridge between the organization's management and its workforce, ensuring smooth operations and a positive work environment.

What are the key skills and qualifications needed to thrive as an associate services professional?

To thrive as an Associate Services professional, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, office productivity tools, and sometimes basic project management systems is typically required. Excellent communication, problem-solving abilities, and a customer-centric attitude set top performers apart. These skills ensure efficient service delivery, positive client interactions, and contribute to the overall success of the organization.

What are some common challenges faced by professionals in associate services roles, and how can they be addressed?

Professionals in Associate Services often manage a variety of administrative and support tasks for teams, which can lead to challenges like balancing competing priorities and managing time effectively. It’s common to handle requests from multiple departments or supervisors, so clear communication and strong organizational skills are essential. Proactively setting expectations, regularly checking in with team members, and utilizing productivity tools can help streamline workflows. Embracing feedback and being adaptable also contribute to success in this dynamic environment.

What is the difference between Associate Services vs Customer Service Representative?

AspectAssociate ServicesCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in specific servicesHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, client sites, or remote; focus on service delivery and supportCall centers, retail, or office environments; direct interaction with customers
Employer & Industry UsageFinancial, healthcare, tech, and service industriesRetail, telecom, banking, and hospitality sectors
Common Search & ComparisonAssociate ServicesCustomer Service Representative

Associate Services roles typically focus on supporting clients and delivering specialized services within various industries, often requiring specific certifications. Customer Service Representatives primarily handle direct customer interactions, resolving inquiries and issues. While both roles involve customer support, Associate Services positions tend to be more specialized and may involve technical knowledge, whereas Customer Service Representatives focus on general customer communication and problem-solving.

What are the most commonly searched types of Services jobs in Ohio?

The most popular types of Services jobs in Ohio are:

What cities in Ohio are hiring for Associate Services jobs?

Cities in Ohio with the most Associate Services job openings:

Associate Services jobs near you
Infographic showing various Associate Services job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Trading Services Associate

JP Morgan Chase

Columbus, OH • On-site

Full-time

Medical, Retirement

Posted 20 days ago

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 499 frontline employees who took The Breakroom Quiz

72nd of 174 rated banks

Job description

Join a collaborative trading services team where your work directly supports portfolio managers and investment outcomes.
As a Fixed Income Middle Office Associate in Asset Management, you will support the end-to-end execution of fixed income trade activity, with a focus on private and securitized products. You will partner closely with portfolio managers and internal operations teams to ensure accurate trade capture, settlement readiness, and timely downstream processing. You will apply strong analytical judgment to resolve breaks, manage priorities, and reduce operational risk. You will contribute to continuous improvement by enhancing procedures, controls, and platform efficiency. You will build trusted relationships across teams and communicate insights clearly to stakeholders.
Job responsibilities 

  • Support the closing process for private securitized deals, including Know Your Customer (KYC) activities and trade settlement coordination
  • Serve as a central point of contact for operational support related to private securitized products across Asset Management partners
  • Provide daily operational support to securitized fixed income portfolio managers
  • Ensure trade details are captured and communicated accurately to downstream partners, including fund accounting, custody, and performance teams
  • Assist with operational support for bank loans and debt restructuring activity, as needed
  • Identify and drive process improvements that increase efficiency, accuracy, and operating platform resilience
  • Design, document, and maintain policies and procedures that support the investment business
  • Maintain a strong controls environment, including oversight of offshore processes and issue remediation
  • Monitor exceptions and breaks, perform root-cause analysis, and implement prevention measures
  • Prepare and present operational insights, trends, and risks to stakeholders as needed
  • Support internal and external audits by providing documentation, data, and responses in a timely manner
Required qualifications, capabilities, and skills 
  • 2 years of relevant fixed income experience, ideally supporting securitized products
  • Strong analytical and problem-solving skills with sound judgment and attention to detail
  • Clear written and verbal communication skills across a range of stakeholder levels
  • Ability to build productive working relationships across teams in a matrixed environment
  • Working knowledge of fixed income trade lifecycle processes (trade capture, confirmations, settlement, and exceptions)
  • Understanding of accounting principles and performance and attribution concepts
  • Strong quantitative capability and comfort working with formulas and risk/performance measures
  • Ability to manage multiple priorities, meet deadlines, and stay organized in a fast-paced environment
  • Experience documenting procedures and supporting control-focused operating practices
  • Bachelor's degree in Finance, Economics, Mathematics, Computer Science, or a related discipline from an accredited institution
Preferred qualifications, capabilities, and skills 
  • Hands-on experience with fixed income trading and/or order management platforms
  • Experience supporting private or less liquid products (e.g., private securitizations, bank loans)
  • Experience partnering with performance, accounting, and custody teams to resolve breaks and improve data quality
  • Demonstrated continuous improvement mindset (process mapping, control enhancements, automation ideas)
  • Strong digital literacy and ability to adopt new tools and workflows quickly
  • Familiarity using analytics, automation, and/or machine learning concepts to improve operational processes

No Relocation Assistance will be provided.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

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