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Associate Service Manager Jobs in Forney, TX (NOW HIRING)

... associates. We have a challenging and exciting opportunity for a Customer Service Manager who is ... energetic, can multi-task and problem solve, and has the drive and motivation to learn and grow in ...

As the member of the management team, the Sr. Service Manager has responsibility for ensuring the ... Follow and execute the direction and goals for the day/shift when associates arrive to work.

As the member of the management team, the Sr. Service Manager has responsibility for ensuring the ... Follow and execute the direction and goals for the day/shift when associates arrive to work.

As the member of the management team, the Sr. Service Manager has responsibility for ensuring the ... Follow and execute the direction and goals for the day/shift when associates arrive to work.

As the member of the management team, the Sr. Service Manager has responsibility for ensuring the ... Follow and execute the direction and goals for the day/shift when associates arrive to work.

Sr Service Manager

Dallas, TX · On-site

$60 - $80/hr

As the member of the management team, the Sr. Service Manager has responsibility for ensuring the ... Follow and execute the direction and goals for the day/shift when associates arrive to work.

Technical Service Manager

Dallas, TX · On-site

$114K - $115K/yr

POSITION SUMMARY The Technical Service Manager role within an organization is one which is ... that associates live a customer focused culture day to day. * Emphasis on constantly improving ...

... store management is to provide our customers with quality team service, clean and organized ... In order to promote a sales/cashier or a shoe associate that has less than 45 days of employment ...

... store management is to provide our customers with quality team service, clean and organized ... In order to promote a sales/cashier or a shoe associate that has less than 45 days of employment ...

... store management is to provide our customers with quality team service, clean and organized ... In order to promote a sales/cashier or a shoe associate that has less than 45 days of employment ...

... store management is to provide our customers with quality team service, clean and organized ... In order to promote a sales/cashier or a shoe associate that has less than 45 days of employment ...

... store management is to provide our customers with quality team service, clean and organized ... In order to promote a sales/cashier or a shoe associate that has less than 45 days of employment ...

... store management is to provide our customers with quality team service, clean and organized ... In order to promote a sales/cashier or a shoe associate that has less than 45 days of employment ...

... store management is to provide our customers with quality team service, clean and organized ... In order to promote a sales/cashier or a shoe associate that has less than 45 days of employment ...

... store management is to provide our customers with quality team service, clean and organized ... In order to promote a sales/cashier or a shoe associate that has less than 45 days of employment ...

... Service Manager and policy and procedures manual. • Other duties as assigned. Not quite a fit ... All associates are hired on the basis of merit and their ability to perform a particular job. It is ...

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Associate Service Manager information

See Forney, TX salary details

$11

$22

$45

How much do associate service manager jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for associate service manager in Forney, TX is $22.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $26.88 per hour, depending on experience, location, and employer.

What is the difference between Associate Service Manager vs Customer Service Manager?

AspectAssociate Service ManagerCustomer Service Manager
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like CRM or CSCP are a plusUsually requires a bachelor's degree; certifications like Certified Customer Service Manager (CCSM) can be beneficial
Work EnvironmentSupports service teams, manages daily operations, and assists in service delivery within organizationsOversees customer service teams, handles escalations, and improves customer satisfaction
Employer & Industry UsageCommon in tech, manufacturing, and service industries; used by companies with service departmentsWidely used across retail, hospitality, and corporate sectors focusing on customer relations

The Associate Service Manager role focuses on supporting service operations and team assistance, often serving as a stepping stone to higher management. The Customer Service Manager primarily manages customer interactions and satisfaction. Both roles require similar credentials and work environments but differ in scope and focus within organizations.

How much do associate service managers make?

Associate Service Managers typically earn an average salary of around $50,000 to $65,000 per year, depending on experience, industry, and location. In Ohio, salaries tend to be slightly below the national average, ranging from approximately $45,000 to $60,000 annually. Compensation may also include benefits such as health insurance and performance bonuses.

Is an associate service manager a stressful job?

An associate service manager role can involve handling customer issues, managing team performance, and meeting service targets, which can be demanding. The level of stress depends on the workload, company environment, and individual skills in communication and problem-solving.

What is an associate service manager?

An associate service manager is an entry-level or junior management role responsible for supporting the delivery of services to customers, overseeing daily operations, and assisting in managing service teams. They often coordinate between clients and service staff, require strong communication skills, and may need relevant certifications or experience in customer service or technical support.

What cities near Forney, TX are hiring for Associate Service Manager jobs?

Cities near Forney, TX with the most Associate Service Manager job openings:

Infographic showing various Associate Service Manager job openings in Forney, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $47,622 per year, or $22.9 per hour.

Customer Service Manager

FNA Group

Mesquite, TX • On-site

Full-time

Re-posted 26 days ago


Job description

SUMMARY: FNA Group is a world class and leading manufacturer of consumer and industrial pressure washers and other outdoor power equipment. FNA's highly acclaimed brands include Simpson, Delco and CRX. Exclusive licenses with recognizable brands such as DeWalt, Stanley Black & Decker and Craftsman further strengthens FNA's market presence and awareness. FNA is a dynamic organization with unprecedented growth due largely to its ability to attract and retain highly talented associates. We have a challenging and exciting opportunity for a Customer Service Manager who is energetic, can multi-task and problem solve, and has the drive and motivation to learn and grow in a fast-paced setting.Primary Purpose:The Customer Service Manager is responsible for all post-sale product support functions for FNA. This role manages both outsourced and internal customer service contact centers, in addition to leading technical support and warranty processes.The position is accountable for analyzing and delivering summarized reporting on customer reviews, call center interactions, and warranty trends. As a critical leadership role, the Customer Service Manager helps ensure that all FNA products and brands consistently uphold FNA's Best-in-Class reputation, while meeting and exceeding customer expectations.Duties and Responsibilities:Oversee the technical services team responsible for reviewing, diagnosing, and approving or denying service center warranty claims in accordance with established warranty policies and procedures.Manage the analysis and consolidated reporting of customer call center activity, warranty claims, and returned product data to identify trends and improvement opportunities.Leverage daily parts and accessory sales reports to support timely order fulfillment and customer shipments.Required Skills and Abilities:Demonstrated strength in project management, with the ability to lead initiatives from concept through execution.Strong critical thinking, decision-making, and problem-solving capabilities.Proven ability to manage multiple priorities effectively in a fast-paced environment.Education/Certification:Bachelor's degree in business management is preferred, but will consider equivalent combination of education and experience.Strong supervisory experience in product support within a manufacturing environment, including contct center operations.Experience analyzing data to drive process improvements and operational efficiencies.Experience in Outdoor Power Equipment or Durable Goods industries is preferred.Management Responsibilities:A team of 4 direct reports.
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