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Associate Service Manager Jobs in Wisconsin (NOW HIRING)

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Associate Service Manager information

What is the difference between Associate Service Manager vs Customer Service Manager?

AspectAssociate Service ManagerCustomer Service Manager
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like CRM or CSCP are a plusUsually requires a bachelor's degree; certifications like Certified Customer Service Manager (CCSM) can be beneficial
Work EnvironmentSupports service teams, manages daily operations, and assists in service delivery within organizationsOversees customer service teams, handles escalations, and improves customer satisfaction
Employer & Industry UsageCommon in tech, manufacturing, and service industries; used by companies with service departmentsWidely used across retail, hospitality, and corporate sectors focusing on customer relations

The Associate Service Manager role focuses on supporting service operations and team assistance, often serving as a stepping stone to higher management. The Customer Service Manager primarily manages customer interactions and satisfaction. Both roles require similar credentials and work environments but differ in scope and focus within organizations.

How much do associate service managers make?

Associate Service Managers typically earn an average salary of around $50,000 to $65,000 per year, depending on experience, industry, and location. In Ohio, salaries tend to be slightly below the national average, ranging from approximately $45,000 to $60,000 annually. Compensation may also include benefits such as health insurance and performance bonuses.

Is an associate service manager a stressful job?

An associate service manager role can involve handling customer issues, managing team performance, and meeting service targets, which can be demanding. The level of stress depends on the workload, company environment, and individual skills in communication and problem-solving.

What is an associate service manager?

An associate service manager is an entry-level or junior management role responsible for supporting the delivery of services to customers, overseeing daily operations, and assisting in managing service teams. They often coordinate between clients and service staff, require strong communication skills, and may need relevant certifications or experience in customer service or technical support.

What are the most commonly searched types of Service Manager jobs in Wisconsin?

The most popular types of Service Manager jobs in Wisconsin are:

What cities in Wisconsin are hiring for Associate Service Manager jobs?

Cities in Wisconsin with the most Associate Service Manager job openings:

Associate Service Manager jobs near you

Automotive Service Manager

Blain's Farm & Fleet

Cottage Grove, WI • On-site

$53K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Blain's Farm And Fleet rating

6.3

Company rating: 6.3 out of 10

Based on 110 frontline employees who took The Breakroom Quiz

297th of 739 rated retailers

Job description

Company Overview & Benefits

At our organization, we believe that everyone should have the chance to find a fulfilling job, thrive in a supportive environment, advance their career, and maintain a healthy work-life balance.

As a family-owned business, we take pride in offering a comprehensive benefits package tailored to support you and your lifestyle. This commitment has earned us recognition as a Forbes Best Employer for seven consecutive years!

  • Full-time associates will become eligible for a range of benefits starting on their 91st day of employment, including Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, and more.
  • Paid time off for all major holidays and your birthday.
  • Advanced Leadership Training Programs to help you develop your career skills.
  • Employee discounts on popular brands such as Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt, and many others!
  • Internal recognition initiatives that foster an engaged workplace.
  • 401(K) plan with company matching contributions.
Compensation
  • Bonus opportunities based on store performance metrics.
  • Starting base salary of $53,000 per year.

The salary range for this role begins as stated in the job posting, but actual compensation may be higher depending on experience. Please note that salary decisions are influenced by various factors, including the minimum qualifications specified in the job description, the work location, any required travel, and current market conditions. Salary estimates from other online job boards may not accurately reflect the actual pay range for this position. For precise salary information, please refer to the position description provided by our organization.

Job Responsibilities

The Service Manager plays a crucial role in delivering advanced automotive services while ensuring exceptional customer satisfaction.

  • Lead the shop and manage the team effectively.
  • Provide technical guidance and support.
  • Delegate daily tasks to team members.
  • Evaluate shop performance to achieve company objectives and budgetary goals.
  • Oversee staffing and the development of associates.
  • And additional responsibilities as required!
Qualifications

To excel in this role, candidates should meet the following criteria:

  • ASE A4/A5 certifications or the ability to obtain them within one year.
  • At least one year of management experience.
  • A valid driver's license.
  • Must be 18 years of age or older.
Equal Employment Opportunity Statement

Our organization is proud to be an Equal Opportunity Employer. We value diversity and strive to create an inclusive culture that harnesses the skills and talents of all individuals for the benefit of both the employees and the organization. We do not discriminate against applicants or employees based on race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any other legally protected status. Our aim is to continue being recognized as an employer of choice, having received the Forbes Best Mid-Sized Company award for an impressive seven consecutive years.

What Blain's Farm And Fleet employees say

Pay

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