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Associate Service Manager Jobs in Ohio (NOW HIRING)

Surge Staffing

Customer Service Manager

Killbuck, OH · On-site

$60K - $80K/yr

Manage accurate and efficient customer order entry processes * Maintain professionalism and build ... Associate degree in a business-related field or equivalent customer service experience preferred

Carvana

Automotive Service Manager

Heath, OH

Lead a team of production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated cost of repairs and/or the overall quality of the vehicle.

Carvana

Automotive Service Manager

Heath, OH

Lead a team of production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated cost of repairs and/or the overall quality of the vehicle.

Carvana

Automotive Service Manager

Heath, OH · On-site

Lead a team of production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated cost of repairs and/or the overall quality of the vehicle.

Carvana

Automotive Service Manager

Heath, OH

Lead a team of production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated cost of repairs and/or the overall quality of the vehicle.

Aramark

Food Service Manager

Delaware, OH

$68K - $72K/yr

Support the operations of food service accounts by ensuring areas of responsibility meet objectives ... Coaches associates by creating a shared understanding about what needs to be achieved and how to ...

Aramark

Food Service Manager

Delaware, OH

$68K - $72K/yr

Support the operations of food service accounts by ensuring areas of responsibility meet objectives ... Coaches associates by creating a shared understanding about what needs to be achieved and how to ...

Aramark

Food Service Manager

Delaware, OH · On-site

$68K - $72K/yr

Support the operations of food service accounts by ensuring areas of responsibility meet objectives ... Coaches associates by creating a shared understanding about what needs to be achieved and how to ...

Fairbanks Scales

Area Service Manager

West Chester, OH · On-site

Handle service contracts, direct support services and warranty issues. * Maintain customer and ... associates, The reports may contain information regarding your credit history, criminal history ...

Fairbanks Scales

Area Service Manager

Cincinnati, OH · On-site

Handle service contracts, direct support services and warranty issues. * Maintain customer and ... associates, The reports may contain information regarding your credit history, criminal history ...

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All JobsAssociate Service Manager JobsAssociate Service Manager Jobs in Ohio

Associate Service Manager information

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized consultants, senior executives, or certain freelance professionals like surgeons, lawyers, or financial advisors. These positions often require advanced skills, certifications, or extensive experience, and may involve project-based or commission-based compensation structures.

What does a service manager do?

A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate staff, manage schedules, handle client issues, and often use management tools to monitor performance and improve service processes.

What is the difference between Associate Service Manager vs Customer Service Manager?

AspectAssociate Service ManagerCustomer Service Manager
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like CRM or CSCP are a plusUsually requires a bachelor's degree; certifications like Certified Customer Service Manager (CCSM) can be beneficial
Work EnvironmentSupports service teams, manages daily operations, and assists in service delivery within organizationsOversees customer service teams, handles escalations, and improves customer satisfaction
Employer & Industry UsageCommon in tech, manufacturing, and service industries; used by companies with service departmentsWidely used across retail, hospitality, and corporate sectors focusing on customer relations

The Associate Service Manager role focuses on supporting service operations and team assistance, often serving as a stepping stone to higher management. The Customer Service Manager primarily manages customer interactions and satisfaction. Both roles require similar credentials and work environments but differ in scope and focus within organizations.

What job makes $10,000 a month without a degree?

An Associate Service Manager typically earns less than $10,000 per month, but some high-level sales, real estate, or entrepreneurial roles can reach or exceed this income level without requiring a degree. These positions often rely on experience, sales skills, or business acumen rather than formal education.
What are the most commonly searched types of Service Manager jobs in Ohio? The most popular types of Service Manager jobs in Ohio are:
Associate Service Manager jobs near you
Infographic showing various Associate Service Manager job openings in Ohio as of June 2026, with employment types broken down into 71% Full Time, 25% Part Time, 2% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.
Customer Service Manager

Customer Service Manager

Surge Staffing

Killbuck, OH

Full-time

Posted 17 hours ago

Job description

Position Overview

We are seeking an experienced and customer-focused Customer Service Manager to oversee customer service operations and ensure a high level of customer satisfaction throughout the production and distribution process. This role serves as the primary liaison between customers and internal teams, handling inquiries, resolving issues, and ensuring accurate and timely order fulfillment. The ideal candidate will have strong leadership abilities, ERP experience, and the ability to thrive in a fast-paced manufacturing environment.

Key Responsibilities
  • Serve as the primary contact for customer inquiries related to billing, products, services, orders, and general concerns
  • Manage accurate and efficient customer order entry processes
  • Maintain professionalism and build positive customer relationships at all times
  • Support business growth by identifying opportunities to promote products and services
  • Utilize ERP systems to enter orders, create jobs, and track customer orders
  • Coordinate with production scheduling and management to support production plans and delivery timelines
  • Monitor open orders to ensure on-time delivery and communicate recovery plans when delays occur
  • Troubleshoot delivery and scheduling issues while collaborating with production and planning teams
  • Create packing slips, bills of lading, and coordinate outbound shipments and transportation
  • Generate ASN documentation as required by customers
  • Enter and update blanket order releases
  • Provide leadership, guidance, and training to customer service team members
  • Prepare weekly and monthly reports related to shipping, backlog, and sales activity
  • Analyze reporting data and provide explanations as requested by management
  • Maintain a 95% or higher on-time delivery performance
  • Ensure prompt, professional, and friendly customer service across the department
  • Escalate difficult customer or operational issues to management when necessary
  • Perform additional duties as assigned
Qualifications
  • Associate degree in a business-related field or equivalent customer service experience preferred
  • Minimum of 5 years of customer service-related experience preferred
  • Previous leadership or supervisory experience preferred
  • Excellent verbal and written communication skills
  • Strong organizational, problem-solving, and multitasking abilities
  • Ability to prioritize tasks and manage time effectively in a fast-paced environment
  • Proficient in Microsoft Office applications including Excel, Outlook, and Word
  • Experience working with ERP systems required
  • Ability to communicate effectively with customers, production teams, and internal departments
  • Manufacturing industry experience preferred; rubber industry knowledge is a plus
  • Ability to travel occasionally, up to 25%
Benefits
  • Competitive compensation based on experience
  • Career growth and advancement opportunities
  • Comprehensive benefits package
  • Team-oriented and collaborative work environment
Schedule
  • Full-time
  • Monday-Friday
  • Additional hours as needed based on business demands

IND3

Employment Type: FULL_TIME

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