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Associate Service Manager Jobs in Ohio (NOW HIRING)

Burlington

Operations Service Manager

Cleveland, OH · On-site

$21.05 - $28.05/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... You will serve as a role model for store associates, demonstrating and reinforcing the company ...

Carvana

Service Manager, Dealership

Cleveland, OH · On-site

Mentor service associates to strengthen leadership capabilities, functional expertise and ... Minimum of 5 years of management experience either in automotive or a lean manufacturing ...

Carvana

Service Manager, Dealership

Cleveland, OH · On-site

Mentor service associates to strengthen leadership capabilities, functional expertise and ... Minimum of 5 years of management experience either in automotive or a lean manufacturing ...

Famous Supply

Customer Service Manager

Van Wert, OH · On-site

You lead a team of 1- 2 associates focused on order fulfillment, inventory management, put away, organization, customer service, parts identification, order entry, and continuous improvement. This ...

Famous Supply

Customer Service Manager

Van Wert, OH · On-site

You lead a team of 1- 2 associates focused on order fulfillment, inventory management, put away, organization, customer service, parts identification, order entry, and continuous improvement. This ...

Famous Supply

Customer Service Manager

Solon, OH · On-site

Famous Supply is looking for a Customer Service Manager at our Solon, OH location.This is a Monday ... Oversee the work of branch associates, ensuring they are properly trained. * Provide customer ...

Famous Supply

Customer Service Manager

Solon, OH · On-site

Famous Supply is looking for a Customer Service Manager at our Solon, OH location. This is a Monday ... Oversee the work of branch associates, ensuring they are properly trained. * Provide customer ...

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Showing results 21-40

All JobsAssociate Service JobsAssociate Service Manager JobsAssociate Service Manager Jobs in Ohio

Associate Service Manager information

What is the difference between Associate Service Manager vs Customer Service Manager?

AspectAssociate Service ManagerCustomer Service Manager
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like CRM or CSCP are a plusUsually requires a bachelor's degree; certifications like Certified Customer Service Manager (CCSM) can be beneficial
Work EnvironmentSupports service teams, manages daily operations, and assists in service delivery within organizationsOversees customer service teams, handles escalations, and improves customer satisfaction
Employer & Industry UsageCommon in tech, manufacturing, and service industries; used by companies with service departmentsWidely used across retail, hospitality, and corporate sectors focusing on customer relations

The Associate Service Manager role focuses on supporting service operations and team assistance, often serving as a stepping stone to higher management. The Customer Service Manager primarily manages customer interactions and satisfaction. Both roles require similar credentials and work environments but differ in scope and focus within organizations.

How much do associate service managers make?

Associate Service Managers typically earn an average salary of around $50,000 to $65,000 per year, depending on experience, industry, and location. In Ohio, salaries tend to be slightly below the national average, ranging from approximately $45,000 to $60,000 annually. Compensation may also include benefits such as health insurance and performance bonuses.

Is an associate service manager a stressful job?

An associate service manager role can involve handling customer issues, managing team performance, and meeting service targets, which can be demanding. The level of stress depends on the workload, company environment, and individual skills in communication and problem-solving.

What is an associate service manager?

An associate service manager is an entry-level or junior management role responsible for supporting the delivery of services to customers, overseeing daily operations, and assisting in managing service teams. They often coordinate between clients and service staff, require strong communication skills, and may need relevant certifications or experience in customer service or technical support.

What are the most commonly searched types of Service Manager jobs in Ohio?

The most popular types of Service Manager jobs in Ohio are:

Associate Service Manager jobs near you
Infographic showing various Associate Service Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Field Service Manager

Deanna Nesbit & Associates, Inc., LLC

Huber Heights, OH

Full-time

Posted 3 days ago

New

Job description

Deanna Nesbit & Associates is recruiting a Field Service Manager for an established client in Huber Heights, Ohio.

We're looking for a strong people leader and customer-focused service manager who knows how to keep a field team organized, supported, accountable, and taking great care of customers.

Technical material-handling experience is NOT required. Our client has a strong, experienced technical team in place. The right leader can learn the technical side of the business, including enough product knowledge to assist with customer quotes and repair estimates.

What You'll Do

Lead, mentor, and develop a team of Field Service Technicians and Lead Technicians.

Coordinate technician schedules and help ensure customer commitments are met.

Build a culture of accountability, communication, safety, and customer service.

Serve as a primary point of contact for customers and visit customer locations as appropriate.

Work with technicians to understand customer needs and recommended repairs.

Learn the technical aspects of the business to assist with service quotes and estimates.

Recruit, interview, onboard, coach, and evaluate field service employees
Ensure technicians have the training and resources they need to be successful.

Review service work and approve invoicing prior to billing.

Support dispatch when needed.

Ensure company service vehicles are properly maintained and operated safely.

Help manage service contracts and key customer relationships.

Partner with branch leadership to continuously improve field service operations.

What We're Looking For

Proven experience leading, mentoring, and developing employees

Experience managing a field service, skilled trades, mechanical, industrial, construction, transportation, equipment, or similar workforce is highly desirable

Strong scheduling, organization, and follow-through

Excellent customer-facing communication skills

Ability to manage multiple priorities without losing sight of the people or the customer

Comfortable learning technical products and terminology

Ability to work effectively with experienced technicians and earn their trust

Strong problem-solving and decision-making skills

Commitment to safety and quality

Good computer proficiency

Valid driver's license


Benefits begin the first day of the month following your date of hire.

This could be an excellent next step for a Service Manager, Field Service Supervisor, Operations Manager, Service Coordinator, Shop Manager, Fleet Service Manager, or skilled-trades leader ready for greater responsibility.

You don't need to walk in knowing every piece of equipment. You do need to know how to lead people, organize service work, communicate with customers, and get things done.

Location: Huber Heights, Ohio

Interested? Apply or contact Deanna Nesbit & Associates for a confidential conversation.