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Associate Service Manager Jobs in Ohio (NOW HIRING)

Kop-Coat, Inc.

Customer Service Manager

Batavia, OH · On-site

Customer Service Manager Key Resin Company - Batavia, OH Are you ready to take the next step in ... Associates or higher degree in business or related field a plus Why Join Key Resin Company? We ...

Carvana

Automotive Service Manager

Heath, OH

Lead a team of production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated cost of repairs and/or the overall quality of the vehicle.

Carvana

Automotive Service Manager

Heath, OH · On-site

Lead a team of production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated cost of repairs and/or the overall quality of the vehicle.

Surge Staffing

Customer Service Manager

Killbuck, OH · On-site

$60K - $80K/yr

Manage accurate and efficient customer order entry processes * Maintain professionalism and build ... Associate degree in a business-related field or equivalent customer service experience preferred

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All JobsAssociate Service JobsAssociate Service Manager JobsAssociate Service Manager Jobs in Ohio

Associate Service Manager information

What is the difference between Associate Service Manager vs Customer Service Manager?

AspectAssociate Service ManagerCustomer Service Manager
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like CRM or CSCP are a plusUsually requires a bachelor's degree; certifications like Certified Customer Service Manager (CCSM) can be beneficial
Work EnvironmentSupports service teams, manages daily operations, and assists in service delivery within organizationsOversees customer service teams, handles escalations, and improves customer satisfaction
Employer & Industry UsageCommon in tech, manufacturing, and service industries; used by companies with service departmentsWidely used across retail, hospitality, and corporate sectors focusing on customer relations

The Associate Service Manager role focuses on supporting service operations and team assistance, often serving as a stepping stone to higher management. The Customer Service Manager primarily manages customer interactions and satisfaction. Both roles require similar credentials and work environments but differ in scope and focus within organizations.

What are the most commonly searched types of Service Manager jobs in Ohio? The most popular types of Service Manager jobs in Ohio are:
Associate Service Manager jobs near you
Infographic showing various Associate Service Manager job openings in Ohio as of May 2026, with employment types broken down into 70% Full Time, 26% Part Time, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Senior Product Associate - Service Product

Senior Product Associate - Service Product

JPMorgan Chase & Co

Columbus, OH • On-site

$119K - $157K/yr

Full-time

Medical, Retirement

Posted 29 days ago

JPMorgan Chase & Co. rating

8.1

Company rating: 8.1 out of 10

Based on 468 frontline employees who took The Breakroom Quiz

46th of 141 rated banks

Job description

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate in Service Product Group, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

 
Job responsibilities
  • Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
  • Considers and plans for upstream and downstream implications of new product features on the overall product experience
  • Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
  • Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
  • Writes the requirements, epics, and user stories to support product development 
 
Required qualifications, capabilities, and skills
  • 3+ years of experience or equivalent expertise in product management or a relevant domain area
  • Proficient knowledge of the product development life cycle
  • Experience in product life cycle activities including discovery and requirements definition
  • Developing knowledge of data analytics and data literacy
  • Strong analytical and problem-solving skills with a keen attention to detail
  • Skilled in writing comprehensive test cases, including edge cases, for all the identified use cases
  • Skilled in designing detailed flowcharts to illustrate information architecture and process flows.
  • Strong presentation and interpersonal skills; communicates ideas clearly in both written and verbal formats.
  • Technically proficient in software development methodologies, APIs, and cloud concepts.
  • Agile/Scrum certified or 3+ years of Agile/Scrum experience, with advanced knowledge of Confluence and JIRA.
 
Preferred qualifications, capabilities, and skills

  • Experience, ideally in project management, process re-engineering, strategy, or customer-centric functions and working with global teams

  • Proven track record of delivery and new product feature creation; effective communicator with excellent written communication skills including requirements writing

  • Understanding of the financial services industry and Regulatory, Legal, and Risk environments
  • Quick to learn new applications, processes, and can analyze complex system requirements.
     

 

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

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