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Associate Service Desk Analyst Jobs in Union, NJ

Integrated Resources INC

Help desk Support

Secaucus, NJ · On-site

$20.75 - $28.50/hr

Service Desk analyst must be able lead and communicate status to the end user community via Email and Voicemail in adherence to the documented Production Outage process. Support Specialist: Develop ...

ION Group

Trade Desk Analyst

Jersey City, NJ · On-site

$21.50 - $29.25/hr

DASH is a fast-paced Financial Technology service provider, and the Trade Desk Analyst will support various departments such as Sales, Business Development, Billing, Compliance and Trade Desk with ...

City of New York

Service Desk Agent

Brooklyn, NY · On-site

... analytical, planning, operational, technical, and/or administrative duties in a data ... associate degree from an accredited college including or supplemented by 12 semester credits in ...

City of New York

Service Desk Agent

Brooklyn, NY · On-site

$80K - $90K/yr

... analytical, planning, operational, technical, and/or administrative duties in a data ... associate degree from an accredited college including or supplemented by 12 semester credits in ...

City of New York

Service Desk Agent

Brooklyn, NY

... analytical, planning, operational, technical, and/or administrative duties in a data ... associate degree from an accredited college including or supplemented by 12 semester credits in ...

iSpot.tv, Inc.

Deal Desk Analyst

Manhattan, NY · On-site

$91 - $111/hr

As a Deal Desk Analyst, you will partner with ourSenior Director of Revenue Operations and ... Preferred Skills: 5+ years of experience in consulting services partnering with sales teams to ...

New

City of New York

Service Desk Technician

Manhattan, NY · On-site

$70K - $80K/yr

... have an associate degree from an accredited college or university along with two (2) years of ... analytic, coordinative, supervisory or liaison responsibilities? 3. Do you have a four-year high ...

City of New York

Service Desk Technician

Manhattan, NY · On-site

... have an associate degree from an accredited college or university along with two (2) years of ... analytic, coordinative, supervisory or liaison responsibilities? 3. Do you have a four-year high ...

SourcePro Search, LLC

Help Desk Support

Newark, NJ · On-site

$21.50 - $29.25/hr

SourcePro Search is conducting a search for a motivated Service Desk Analyst for a large law firm to be based in their New Jersey office. The successful candidate will act as the first point of ...

J.McLaughlin

Help Desk Analyst

Brooklyn, NY · On-site

$23 - $26.50/hr

Overview We are seeking a Help Desk Analyst to join our IT team , reporting to the IT Service ... Associates degree in a related field preferred. Computer software and/or hardware technical ...

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Showing results 21-40

All JobsAssociate Service Desk Analyst JobsAssociate Service Desk Analyst Jobs in Union, NJ

Associate Service Desk Analyst information

See Union, NJ salary details

$14

$24

$36

How much do associate service desk analyst jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for associate service desk analyst in Union, NJ is $24.55, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $27.45 per hour, depending on experience, location, and employer.

What is the difference between Associate Service Desk Analyst vs Service Desk Technician?

AspectAssociate Service Desk AnalystService Desk Technician
Required CertificationsCompTIA A+, ITIL FoundationCompTIA A+, HDI Support Center Analyst
Work EnvironmentHelp desk, remote support, IT support teamsHelp desk, on-site support, technical troubleshooting
Employer & Industry UsageIT service providers, corporate IT departmentsIT support companies, corporate IT departments
Common Search & ComparisonYesYes

The Associate Service Desk Analyst and Service Desk Technician roles share similar certifications and work environments, often working in help desk settings within IT departments or support companies. The main difference lies in the job scope: the Associate Service Desk Analyst typically handles initial support and customer communication, while the Service Desk Technician may focus more on technical troubleshooting and on-site support. Both roles are essential for effective IT support and often overlap in responsibilities.

Is an associate service desk analyst an entry level job?

Yes, an associate service desk analyst is typically considered an entry-level position that involves providing technical support, troubleshooting hardware and software issues, and assisting users. It often requires basic knowledge of IT tools and customer service skills, making it suitable for those starting their IT careers.

What does an associate service desk analyst do?

An associate service desk analyst provides technical support and assistance to users experiencing hardware, software, or network issues. They troubleshoot problems, document incidents, and escalate complex issues to higher-level support, often using ticketing systems and remote tools. This role typically requires good communication skills and basic knowledge of IT systems and tools.

What is the average salary for an associate service desk analyst in the US?

The average salary for an associate service desk analyst in the US is approximately $45,000 to $55,000 per year, depending on experience, location, and certifications. Entry-level roles may start lower, while those with additional skills in troubleshooting, ticketing systems, or ITIL frameworks can earn higher wages.

What are popular job titles related to Associate Service Desk Analyst jobs in Union, NJ?

For Associate Service Desk Analyst jobs in Union, NJ, the most frequently searched job titles are:

What job categories do people searching Associate Service Desk Analyst jobs in Union, NJ look for?

The top searched job categories for Associate Service Desk Analyst jobs in Union, NJ are:

What cities near Union, NJ are hiring for Associate Service Desk Analyst jobs?

Cities near Union, NJ with the most Associate Service Desk Analyst job openings:

Associate Service Desk Analyst jobs near you
Infographic showing various Associate Service Desk Analyst job openings in Union, NJ as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,060 per year, or $24.5 per hour.

Help desk Support

Integrated Resources, Inc ( IRI )

Secaucus, NJ • On-site

$20.75 - $28.50/hr

Full-time

Re-posted 15 days ago

Job description

Job Summary:
Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. They are seeking a Help Desk Support professional to provide first tier support for IT related issues, maintain application expertise, and ensure timely resolution of customer calls.
Responsibilities:
• Facilitate Problem/Call Resolution and Management: Collect and gather the necessary information in order to troubleshoot and resolve IT related issues. Provide first tier support for all supported applications and services. Provide necessary escalation to 2nd and 3rd level support to resolve issues. Ensure all customer calls are addressed and resolved timely to customer's satisfaction.
• Application Expertise: Maintain current knowledge of applications including packaged software (i.e. MS Office, Outlook), as well as custom applications.
• Email/Voicemail and LogMeIn Monitoring: Continually monitor both the Email and Voicemail and LogMeIn queues on behalf of the Service Desk. Include troubleshooting with the user community and ultimately, the logging and resolution of reported issues.
• Hotline Monitoring: Primary contact for the clients various hot-lines and are expected to answer at all times during standard operational hours.
• Service Request / TAF Requests: Processing of all staff movement (New Hire/Exiting, etc.)within the organization. This also includes following up with other IT groups to ensure that each section of the process is closed within the appropriate Service Level Agreement.
• Communication of Technical Service Status: Service Desk analyst must be able lead and communicate status to the end user community via Email and Voicemail in adherence to the documented Production Outage process.
• Support Specialist: Develop expertise in at least 2 areas of technology. Act as lead in these disciplines and provide support to level one Service Desk staff. Proactively work with 2nd tier groups for these disciplines to identify new problem trends and work through resolutions.
• Event Support: Provide support for Events (Domestic and International)
• Adherence to Policy and Procedure: Act in accordance with IT related policies and procedures. Proactively avoid recurring issues and assist in mimizing the impact of issues to the organization.
Qualifications:
Required:
• Strong written, verbal and interpersonal skills.
• Strong pro-active task management and follow-up skills.
• Solid technical skills, including hardware and software configurations.
• Proficiency in usage and technical implementation various shrink-wrap software (i.e.. Microsoft products including Word, Excel, PowerPoint, Outlook, etc.
• Solid understanding of Windows Operating Systems (Win 7, etc.)
• At least 3 years on related Service Desk (Level 1) Support (not call center) and 2 years Desktop support experience.
• This should include hands-on experience supporting custom software applications and physical hardware builds and configurations.
Company:
Integrated Resources Inc. Founded in 1996, the company is headquartered in Edison, USA, with a team of 501-1000 employees. The company is currently Late Stage.
Integrated Resources logo

About Integrated Resources

Sourced by ZipRecruiter

Integrated Resources Inc (IRI), based in Edison, NJ, US, is an esteemed player in the staffing solutions industry with a credible presence on their official website irionline.com. Notably, IRI provides a range of professional staffing services including contract, contract-to-hire, and direct hire solutions to a wide spectrum of industries such as healthcare, life sciences, manufacturing, financial, insurance, and others. Since its inception, IRI has been committed to delivering top-talent and optimum solutions to meet its clients' diverse needs.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Edison, NJ, US

Year founded

1996

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