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Associate Quality Analyst Jobs in Texas (NOW HIRING)

Ezee Fiber

Analyst, Quality Assurance

Houston, TX · On-site

$55 - $85/hr

High school diploma or GED required; associate degree preferred. Minimum of 1-2 years of contact ... Ability to analyze quality data and identify performance trends. * Effective interpersonal skills ...

Ezee Fiber

Analyst, Quality Assurance

Houston, TX · On-site

JOB SUMMARY The Quality Assurance (QA) Analyst is responsible for evaluating the quality ... High school diploma or GED required; associate degree or bachelor's degree preferred. Minimum of 2 ...

Ezee Fiber

Analyst, Quality Assurance

Houston, TX

JOB SUMMARY The Quality Assurance (QA) Analyst is responsible for evaluating the quality ... High school diploma or GED required; associate degree or bachelor's degree preferred. Minimum of 2 ...

Ezee Fiber

Analyst, Quality Assurance

Houston, TX · On-site

The Quality Assurance (QA) Analyst is responsible for evaluating the quality, consistency, and ... High school diploma or GED required; associate degree or bachelor's degree preferred. Minimum of 2 ...

Virtelligence

Quality Assurance Analyst

Tyler, TX · On-site

The Epic Quality Assurance Analyst is responsible for applying Quality Assurance/Release Management ... Associate is able to receive and process constructive feedback and affect adjustments to his/her ...

Tindall

QC Analyst

San Antonio, TX · On-site

$21.75 - $29/hr

Data Analysis & Reporting * Collects, analyzes, and interprets QC data to identify trends and ... Associate or bachelor's degree in construction management, Civil Engineering, Materials Science, or ...

Techtrueup

Quality Control Analyst II

Fort Worth, TX · On-site

$23 - $31/hr

Clinical and Scientific - Quality Control Analyst II Work Location: 6201 South Fwy, Fort Worth, TX ... Bachelor's Degree or equivalent years of related experience (or high school + 8 yrs; Assoc. + 4 yrs)

Techtrueup

Quality Control Analyst II

Fort Worth, TX

$23 - $31/hr

Clinical and Scientific - Quality Control Analyst II Work Location: 6201 South Fwy, Fort Worth, TX ... Bachelor's Degree or equivalent years of related experience (or high school + 8 yrs; Assoc. + 4 yrs)

Techtrueup

Quality Control Analyst II

Fort Worth, TX · On-site

$23 - $31/hr

Clinical and Scientific - Quality Control Analyst II Work Location: 6201 South Fwy, Fort Worth, TX ... Bachelor's Degree or equivalent years of related experience (or high school + 8 yrs; Assoc. + 4 yrs)

CesiumAstro

Quality Assurance Associate

Austin, TX

You will be responsible for programming and using inspection/analysis equipment, handling ... quality, metrology, and failure analysis. * Associate degree in a technical field preferred. High ...

CesiumAstro

Quality Assurance Associate

Austin, TX · On-site

You will be responsible for programming and using inspection/analysis equipment, handling ... quality, metrology, and failure analysis. * Associate degree in a technical field preferred. High ...

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All JobsAssociate Quality Analyst JobsAssociate Quality Analyst Jobs in Texas

Associate Quality Analyst information

See Texas salary details

$15

$30

$47

How much do associate quality analyst jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for associate quality analyst in Texas is $30.20, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $34.47 per hour, depending on experience, location, and employer.

What does an associate quality analyst do?

An Associate Quality Analyst is responsible for assisting in the testing and evaluation of products or software to ensure they meet established quality standards. Their duties typically include executing test cases, documenting defects, and collaborating with developers to resolve issues. They also help maintain quality documentation and participate in continuous improvement initiatives. This entry-level role is essential for supporting the quality assurance team and ensuring the final product is reliable and meets customer expectations.

What are the key skills and qualifications needed to thrive as an associate quality analyst?

To thrive as an Associate Quality Analyst, you need a solid understanding of quality assurance processes, basic knowledge of software testing methodologies, and often a bachelor's degree in a related field. Familiarity with tools like Jira, Selenium, or other test management systems and certifications such as ISTQB can be advantageous. Strong attention to detail, analytical thinking, and effective communication skills help you collaborate with teams and identify issues efficiently. These skills and qualities are crucial to ensuring product quality, reducing defects, and supporting seamless software development cycles.

What are some common challenges faced by an associate quality analyst during software testing cycles?

Associate Quality Analysts often encounter challenges such as managing tight testing deadlines, quickly adapting to evolving project requirements, and effectively communicating defects to development teams. They may also need to balance multiple testing tasks while ensuring thoroughness and accuracy. Collaborating with cross-functional teams and learning new testing tools or methodologies can require adaptability, but overcoming these challenges helps build strong analytical and communication skills for future career growth.

What is the difference between Associate Quality Analyst vs Quality Control Inspector?

AspectAssociate Quality AnalystQuality Control Inspector
CertificationsBasic quality assurance certifications, such as Six Sigma Green BeltOften requires industry-specific certifications or training
Work EnvironmentCollaborative, involves data analysis, testing, and process improvementHands-on inspection, physical testing, and product evaluation
Employer & Industry UsageUsed across manufacturing, software, and service industries for process improvementPrimarily in manufacturing and production for product quality checks

The Associate Quality Analyst focuses on analyzing data, improving processes, and supporting quality assurance initiatives, often working closely with teams to implement standards. In contrast, a Quality Control Inspector primarily conducts physical inspections and tests products to ensure they meet quality specifications. Both roles are essential in maintaining quality but differ in scope and daily tasks.

Is an Associate Quality Analyst a good entry-level job?

An Associate Quality Analyst is typically considered an entry-level position in quality assurance and testing roles. It provides foundational skills in process evaluation, testing methodologies, and tools like Excel or testing software, making it suitable for those starting a career in quality assurance or software testing.

What are the most commonly searched types of Quality Analyst jobs in Texas?

The most popular types of Quality Analyst jobs in Texas are:

What cities in Texas are hiring for Associate Quality Analyst jobs?

Cities in Texas with the most Associate Quality Analyst job openings:

Associate Quality Analyst jobs near you
Infographic showing various Associate Quality Analyst job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, 5% Contract, and 2% Nights. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $62,814 per year, or $30.2 per hour.

Analyst, Quality Assurance

Ezee Fiber

Houston, TX • On-site

$55 - $85/hr

Other

Re-posted 18 days ago

Ezee Fiber rating

7.8

Company rating: 7.8 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

36th of 101 rated telecommunications companies

Job description

OUR VALUES

At Ezee Fiber, our value lies in delivering Speed, Simplicity, and Service in everything we do. We empower our employees to move fast, work smart, and serve customers with excellence. Whether in the field, in the office, or behind the scenes, every team member plays a vital role in helping us provide fast, reliable, and straightforward connectivity solutions to the communities we serve. We are committed to building a culture of accountability, innovation, and customer focus—where everyone contributes to making Ezee Fiber the easiest and most trusted fiber provider in the industry.

JOB SUMMARY

The Quality Assurance (QA) Analyst is responsible for evaluating the quality and consistency of customer interactions handled by internal customer service representatives in a fiber telecommunications contact center. This role ensures representatives deliver exceptional customer experiences while adhering to company policies, service standards, and regulatory requirements. The QA Analyst partners with supervisors, trainers, and operations leadership to identify coaching opportunities, improve performance, and support continuous process improvement.

ESSENTIAL FUNCTIONS
  • Monitor and evaluate customer interactions, including phone calls, chats, emails, and other communication channels, using established quality standards.
  • Conduct accurate and timely quality evaluations while maintaining consistency and objectivity.
  • Provide detailed feedback to supervisors and leadership to support agent coaching and performance improvement.
  • Identify trends in customer interactions, knowledge gaps, and process opportunities that impact customer satisfaction and operational efficiency.
  • Participate in quality calibration sessions to ensure scoring consistency across the Quality Assurance and Operations teams.
  • Generate and distribute quality performance reports, scorecards, and trend analyses.
  • Partner with Training and Operations to recommend improvements to procedures, knowledge resources, and customer service practices.
  • Verify adherence to company policies, compliance requirements, and established call handling procedures.
  • Assist in root cause analysis of recurring customer issues, escalations, and service failures.
  • Maintain accurate documentation of evaluations, coaching recommendations, and quality metrics.
  • Support special quality initiatives, process audits, and performance improvement projects as assigned.
  • Promote a culture of continuous improvement and customer‑focused service excellence.
QUALIFICATIONS

Education & Experience Requirements: High school diploma or GED required; associate degree preferred. Minimum of 1-2 years of contact center experience, preferably within telecommunications or fiber services.

  • Previous Quality Assurance, coaching, or leadership experience preferred.
  • Strong understanding of customer service principles and contact center operations.
  • Excellent verbal and written communication skills.
  • Strong analytical, organizational, and problem‑solving abilities.
  • Ability to provide constructive feedback in a professional and supportive manner.
  • Proficient in Microsoft Office Suite, including Excel, Word, and PowerPoint.
  • Experience using CRM systems, call recording platforms, and quality monitoring software is preferred.
  • Knowledge of fiber internet products, customer service processes, and contact center best practices.
  • Ability to evaluate customer interactions objectively using established quality standards.
  • Strong attention to detail with excellent time management skills.
  • Ability to analyze quality data and identify performance trends.
  • Effective interpersonal skills with the ability to collaborate across departments.
  • Ability to maintain confidentiality and exercise sound judgment.
  • Comfortable working in a fast‑paced, metrics‑driven environment.
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