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Associate Provider Success Jobs in Ohio (NOW HIRING)

Arrive Logistics

Client Success Associate

Columbus, OH · On-site

Client Success Associate Arrive Logistics is a leading transportation and technology company in ... We're committed to providing employees with a meaningful work experience and have established an ...

McQuade Organization

... Success Associates ... In this role, you'll build meaningful relationships with clients, provide personalized support, and ...

McQuade Organization

... Success Associates ... In this role, you'll build meaningful relationships with clients, provide personalized support, and ...

McQuade Organization

... Success Associates ... In this role, you'll build meaningful relationships with clients, provide personalized support, and ...

Arrive Logistics

Client Success Associate

Columbus, OH · On-site

We're committed to providing employees with a meaningful work experience and have established an ... As a Client Success Associate, you will be responsible for the daily operations of existing and new ...

Arrive Logistics

Client Success Associate

Columbus, OH · On-site

We're committed to providing employees with a meaningful work experience and have established an ... As a Client Success Associate, you will be responsible for the daily operations of existing and new ...

Gordon Flesch Company

Client Success Associate

Dublin, OH · On-site

$27.50 - $30/hr

Provide continuous training to ensure high early adoption of products and services. * Build and ... Help develop and execute customer success plans tailored to each client's goals and business ...

Gordon Flesch Company

Client Success Associate

Dublin, OH · On-site

$27.50 - $30/hr

Provide continuous training to ensure high early adoption of products and services. * Build and ... Help develop and execute customer success plans tailored to each client's goals and business ...

Gordon Flesch Company

Client Success Associate

Dublin, OH · On-site

$27.50 - $30/hr

Provide continuous training to ensure high early adoption of products and services. * Build and ... Help develop and execute customer success plans tailored to each client's goals and business ...

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All JobsAssociate Provider Success JobsAssociate Provider Success Jobs in Ohio

Associate Provider Success information

What is an associate provider success?

Associate Provider Success roles are entry- to mid-level positions within healthcare organizations or health technology companies. Individuals in these roles support healthcare providers, such as doctors and clinics, by ensuring smooth onboarding, addressing operational issues, and facilitating communication between providers and the organization. Their primary goal is to help providers succeed by removing barriers, sharing best practices, and improving overall satisfaction. This role often involves project management, data analysis, and problem-solving skills.

What are the key skills and qualifications needed to thrive as an associate provider success?

To thrive as an Associate Provider Success, you need strong organizational skills, attention to detail, and a background in healthcare administration or customer service. Familiarity with healthcare management systems, scheduling software, and CRM platforms is often required. Excellent interpersonal communication, problem-solving abilities, and a proactive attitude help build strong relationships with providers and address their needs effectively. These skills ensure seamless provider onboarding, satisfaction, and efficient resolution of issues, which are vital for organizational success.

How does an associate provider success typically collaborate with healthcare providers and internal teams to improve service quality?

As an Associate Provider Success professional, you will routinely interact with healthcare providers to address their concerns, gather feedback, and ensure their needs are met efficiently. You will also collaborate closely with internal teams such as operations, billing, and customer support to resolve issues and streamline processes that impact provider satisfaction. This role often involves analyzing provider performance data, identifying areas for improvement, and facilitating training or support sessions. Effective communication and a proactive approach are key to building strong relationships and driving continuous improvement in service quality.

What is the difference between Associate Provider Success vs Provider Success Specialist?

AspectAssociate Provider SuccessProvider Success Specialist
Required CredentialsTypically an associate degree or relevant certificationsSimilar credentials, often with additional experience
Work EnvironmentOffice or remote, supporting healthcare providersOffice or remote, focused on provider relations
Employer & Industry UsageHealthcare, insurance, or health tech companiesHealthcare organizations, insurance companies, health tech
Common Search & ComparisonYesYes

The main difference between Associate Provider Success and Provider Success Specialist lies in experience level and scope. The Associate role is often entry-level, focusing on supporting provider onboarding and basic issue resolution. The Provider Success Specialist typically has more experience and handles complex provider relations, ensuring ongoing satisfaction and compliance. Both roles are vital in healthcare support environments, but the Specialist position usually involves more responsibility and expertise.

What job categories do people searching Associate Provider Success jobs in Ohio look for?

The top searched job categories for Associate Provider Success jobs in Ohio are:

What cities in Ohio are hiring for Associate Provider Success jobs?

Cities in Ohio with the most Associate Provider Success job openings:

Associate Provider Success jobs near you

Customer Success Associate

Wauseon Machine & Manufacturing

Wauseon, OH

Full-time

Posted 18 days ago

Job description

Integrion Automation (formally Wauseon Machine) is currently looking for a full-time, onsite Customer Success Associate located in Wauseon, Ohio. The Customer Success Associate plays a key role in delivering exceptional customer experience by supporting the day-to-day operations of the Customer Success Department. This position coordinates customer service requests, service activities, warranty administration, spare parts, and operational documentation while partnering closely with Sales, Service Operations, Applications, Purchasing, Accounting, and Robotics Automation.

The Customer Success Associate helps create positive customer experience by providing timely communication, coordinating service activities, and ensuring customer needs are handled accurately and efficiently.

Core Responsibilities

Coordinate customer communications regarding service scheduling, technician visits, service timelines, documentation requests, and ongoing service activities while partnering with Robotics Automation and other internal business units as needed.

Serve as the primary point of contact for customer service requests, warranty inquiries, spare parts requests, and general service support while providing timely communication and follow-up.

Coordinate customer communications regarding service scheduling, technician visits, service timelines, documentation requests, and ongoing service activities.

Process spare parts requests from initial customer inquiry through quotation, purchase order receipt, job creation, customer follow-up, and delivery coordination using HubSpot, JobBOSS, and UKG.

Coordinate warranty requests by gathering documentation, tracking progress, communicating with customers, and facilitating internal handoffs for timely resolution.

Enter and maintain accurate customer records, service opportunities, quotations, purchase orders, work orders, and operational documentation within HubSpot and JobBOSS.

Support service job closeout by coordinating customer signoffs, verifying documentation, tracking invoicing readiness, and assisting Accounting with billing preparation.

Maintain service dashboards, reports, workflows, templates, and operational tracking tools to support departmental performance and continuous improvement.

Assist with onboarding new service customers, maintaining customer contact information, scheduling meetings, and supporting other departmental administrative activities.

Identify customer needs and route service or sales opportunities to the appropriate internal teams while promoting a responsive, professional, and positive customer experience.

Preferred Qualifications

2-4 years of experience in customer service, administrative support, sales support, service

coordination, or a related field preferred.

Experience in manufacturing, industrial automation, field service, or a technical environment is a

plus, but not required.

Experience using CRM and ERP systems is preferred; HubSpot and JobBOSS experience is a plus.

Proficiency with Microsoft Office, including Excel, Word, Outlook, PowerPoint, and Teams.

Strong verbal and written communication skills.

Excellent organizational skills and attention to detail.

Ability to manage multiple priorities in a fast-paced environment while maintaining a high level of

customer service.

A positive attitude, willingness to learn, and ability to work collaboratively across multiple d

departments.

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