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Associate Provider Success Jobs in Colorado (NOW HIRING)

Gold's Gym

Kids Club Associate -Part Time

Montrose, CO · On-site

$15.16/hr

Wellness resources The Kids Club Associate provides all the necessary primary care for infants ... We attribute much of our success to our company culture. We're grounded, reliable, and ...

NBH Bank

Associate Banker

CO · On-site

$20 - $21/hr

We will provide you training and coaching throughout your onboarding experience, as well as on the ... As you demonstrate success, there will be opportunities for advancement within our organization. As ...

nbhbank

Associate Banker

Crested Butte, CO

We will provide you training and coaching throughout your onboarding experience, as well as on the ... As you demonstrate success, there will be opportunities for advancement within our organization. As ...

nbhbank

Associate Banker

Crested Butte, CO · On-site

We will provide you training and coaching throughout your onboarding experience, as well as on the ... As you demonstrate success, there will be opportunities for advancement within our organization. As ...

CCMC

Member Services Associate

Broomfield, CO · On-site

$18 - $20/hr

The Member Services Associate provides office assistance, membership support and clerical ... Most importantly, a caring team who is dedicated to your success!

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Associate Provider Success information

What is an associate provider success?

Associate Provider Success roles are entry- to mid-level positions within healthcare organizations or health technology companies. Individuals in these roles support healthcare providers, such as doctors and clinics, by ensuring smooth onboarding, addressing operational issues, and facilitating communication between providers and the organization. Their primary goal is to help providers succeed by removing barriers, sharing best practices, and improving overall satisfaction. This role often involves project management, data analysis, and problem-solving skills.

What are the key skills and qualifications needed to thrive as an associate provider success?

To thrive as an Associate Provider Success, you need strong organizational skills, attention to detail, and a background in healthcare administration or customer service. Familiarity with healthcare management systems, scheduling software, and CRM platforms is often required. Excellent interpersonal communication, problem-solving abilities, and a proactive attitude help build strong relationships with providers and address their needs effectively. These skills ensure seamless provider onboarding, satisfaction, and efficient resolution of issues, which are vital for organizational success.

How does an associate provider success typically collaborate with healthcare providers and internal teams to improve service quality?

As an Associate Provider Success professional, you will routinely interact with healthcare providers to address their concerns, gather feedback, and ensure their needs are met efficiently. You will also collaborate closely with internal teams such as operations, billing, and customer support to resolve issues and streamline processes that impact provider satisfaction. This role often involves analyzing provider performance data, identifying areas for improvement, and facilitating training or support sessions. Effective communication and a proactive approach are key to building strong relationships and driving continuous improvement in service quality.

What is the difference between Associate Provider Success vs Provider Success Specialist?

AspectAssociate Provider SuccessProvider Success Specialist
Required CredentialsTypically an associate degree or relevant certificationsSimilar credentials, often with additional experience
Work EnvironmentOffice or remote, supporting healthcare providersOffice or remote, focused on provider relations
Employer & Industry UsageHealthcare, insurance, or health tech companiesHealthcare organizations, insurance companies, health tech
Common Search & ComparisonYesYes

The main difference between Associate Provider Success and Provider Success Specialist lies in experience level and scope. The Associate role is often entry-level, focusing on supporting provider onboarding and basic issue resolution. The Provider Success Specialist typically has more experience and handles complex provider relations, ensuring ongoing satisfaction and compliance. Both roles are vital in healthcare support environments, but the Specialist position usually involves more responsibility and expertise.

What job categories do people searching Associate Provider Success jobs in Colorado look for?

The top searched job categories for Associate Provider Success jobs in Colorado are:

What cities in Colorado are hiring for Associate Provider Success jobs?

Cities in Colorado with the most Associate Provider Success job openings:

Associate Provider Success jobs near you
Infographic showing various Associate Provider Success job openings in Colorado as of August 2026, with employment types broken down into 76% Full Time, 19% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Senior Customer Success Manager - Agency Focused

Denver, CO • On-site

Technosylva
Software Development • 51 - 200 employees
Learn more about Technosylvaexternal

Full-time

Posted 18 days ago

Job description

About Technosylva
Technosylva is a global leader in wildfire and extreme weather risk mitigation software. The Company's market-leading solutions, enhanced by AI and machine learning capabilities, provide real-time and predictive insights to support electric utility, insurance and government agency customers.
Technosylva has provided critical solutions for the past 26 years. In 2022 the organization entered a period of significant growth and transformation with investment from TA Associates, a leading growth PE firm, scaling to about 225 employees and offering its product in over 10 countries. In 2024 General Atlantic, a leading global growth investor, announced a strategic growth investment in Technosylva to support the company in its mission.
Overview
Technosylva is looking for a highly motivated and customer-focused individual to join our team as a Senior Customer Success Manager at Technosylva. In this role, you will be responsible for ensuring the successful adoption, engagement, and retention of our valued customers. As a key liaison between our customers and our internal teams, you will play a pivotal role in delivering exceptional customer experiences and driving the overall growth of our technology solutions.
Responsibilities
  • Manage and strengthen relationships with key clients - primarily fire agencies customers - leading strategic discussions and guiding them toward achieving long-term success and value realization. Develop a deep understanding of customers' operational needs, challenges, and objectives to provide tailored solutions and ensure product adoption, retention, and satisfaction.
  • Own customer retention and renewals. Play a key role in driving customer retention, expansion, and renewal efforts, focusing on maximizing the lifetime value of customers and ensuring high renewal rates.
  • Identify upsell and cross-sell opportunities, collaborating with Sales teams to introduce additional products or services that will enhance the customer's experience.
  • Develop an in-depth understanding of Technosylva's wildfire risk and weather products and their capabilities. Effectively communicate the value proposition of our solutions, addressing customer inquiries and providing guidance on best practices to maximize usage and ROI. Translate complex fire behavior modeling, meteorological data, and risk analytics concepts into clear, actionable guidance for operational and technical stakeholders.
  • Lead and own the customer experience of the onboarding phase ensuring that customers understand the value proposition from day one. Draw on knowledge of fire agency workflows, operational tempo, and decision-making processes to anticipate potential roadblocks and ensure smooth transitions and high customer satisfaction.
  • Develop and deliver customer education resources and training that empower clients - including fire agency personnel, meteorologists, and utility operations teams - to fully utilize our products and realize value. Ensure that customers are well-versed in our product features, tools, and functionalities in the context of their specific operational environment.
  • Take ownership of and resolve escalated customer issues, coordinating with internal teams to ensure that customer concerns are addressed promptly and effectively, with particular sensitivity to the mission-critical nature of fire agency operations.
  • Conduct business reviews with key customers, aligning product performance with operational and business goals and identifying opportunities for continued partnership and expansion. Work with senior and executive leadership to identify new areas of growth and collaboration with high-impact customers, influencing the company's broader strategic direction.
  • Track and analyze customer success metrics including product adoption, satisfaction, churn, and Net Promoter Score (NPS), and report regularly to senior leadership on customer health and success trends. Utilize customer data and feedback to drive continuous improvements in the customer experience and refine success strategies across the organization.
  • Serve as the voice of the customer during product review cycles, providing actionable insights - particularly around fire agency operational requirements and weather-driven decision-making - that help shape the product roadmap. Lead customer advisory boards or focus groups to further understand customer pain points and areas for improvement.
  • Drive process improvements within the Customer Success function to optimize customer interactions, streamline workflows, and improve the overall customer experience, including developing agency-specific success playbooks and engagement models.

Required Skills
  • Experience working in, or directly supporting, fire agencies, emergency management organizations, forestry services, or related fields-either as a practitioner or in a customer-facing technology role.
  • Deep experience in managing complex client relationships, particularly in SaaS, technology-driven, or operationally complex environments.
  • Exceptional communication skills with the ability to manage and influence senior-level customer stakeholders, including agency leadership, operations commanders, and utility executives.
  • Strong understanding of fire agency operations, incident command structures with the ability to engage credibly with operational personnel and technical stakeholders alike.
  • Exceptional problem-solving abilities with a demonstrated track record of navigating complex, high-stakes situations with strategic insight, resilience, and a solutions-oriented approach, maintaining composure under pressure.
  • Advanced technical aptitude with a strong ability to grasp and articulate complex technological solutions in the context of fire, weather, and risk management.
  • Data-driven with the ability to analyze customer metrics and translate them into actionable insights for both internal teams and clients.
  • Proficiency in using Customer Relationship Management (CRM) software.
  • Experience in driving customer success strategies, account growth, and retention programs.

Preferred Skills
  • Direct experience working within a fire agency, forestry service, emergency management body, or national weather service - either as an operational staff member, meteorologist, or in a technology or analytical support role.
  • Experience with Canadian wildfire operations, fuel types, or fire weather systems - including familiarity with the Canadian Forest Fire Danger Rating System (CFFDRS) and Canadian Fire Behavior Prediction (FBP) System.
  • Background in SaaS-based risk management, geospatial analytics, emergency response technology, or weather forecasting platforms is a strong plus.
  • Familiarity with incident command systems (ICS), public safety power shutoff (PSPS) protocols, or fire weather forecasting operations.

Technical Skills
  • Familiarity with geospatial data (GIS) and predictive modeling, especially as they relate to wildfire risk assessment and fire behavior.
  • Ability to quickly learn and articulate the value of fire behavior modeling, meteorological data, and risk analytics tools.
  • Experience with weather data platforms, fire weather indices, or operational forecasting tools is highly desirable.

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