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Associate Patient Support Manager Jobs (NOW HIRING)

WI · On-site

$17 - $21/hr

The Patient Support Specialist is responsible for the collection of demographic and financial ... Creation and management of sales orders in Brightree is also a core responsibility. JOB ...

Manage incoming patient and facility calls in a timely and professional manner * Document ... Support follow-up on orders, care plans, and provider recommendations * Identify barriers to care ...

Patient Support Come work where we specialize in you! We have nearly 2,000 reasons for you to ... Handles customer concerns in helpful, objective manner, involving manager as appropriate.

Patient Support Specialist

Totowa, NJ · On-site

$17.25 - $21.25/hr

By supporting refill coordination, prescription management, and patient communication, this role helps ensure patients stay on therapy safely, compliantly, and without disruption. In this role, you ...

By supporting refill coordination, prescription management, and patient communication, this role helps ensure patients stay on therapy safely, compliantly, and without disruption. In this role, you ...

By supporting refill coordination, prescription management, and patient communication, this role helps ensure patients stay on therapy safely, compliantly, and without disruption. In this role, you ...

By supporting refill coordination, prescription management, and patient communication, this role helps ensure patients stay on therapy safely, compliantly, and without disruption. In this role, you ...

Associate is expected to perform other duties as requested by supervisor. As a High Reliability ... Basic PC skills required to manage patient information and ensure effective clinical workflows and ...

Assists in creating the ideal patient experience through development of respectful and ... Associate is expected to perform other duties as requested by supervisor. As a High Reliability ...

Associate is expected to perform other duties as requested by supervisor. As a High Reliability ... and fully supports and maintains compliance with all state, federal, and local regulations.

Showing results 21-40

Associate Patient Support Manager information

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$67

How much do associate patient support manager jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for associate patient support manager in the United States is $25.27, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $23.80 per hour, depending on experience, location, and employer.

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Patient Support Specialist

WI • On-site

UW Health
Health Care and Social Assistance • 10K+ employees

$17 - $21/hr

Other

Posted 8 days ago


Key responsibilities

  • Verify and enter patient demographic and clinical information accurately and timely.

  • Obtain insurance authorizations, review clinical documentation, and convey insurance benefits and costs to patients.

  • Create and manage sales orders, answer patient and provider inquiries, schedule appointments, and follow up on related tasks.


UW Health rating

7.8

Company rating: 7.8 out of 10

Based on 228 frontline employees who took The Breakroom Quiz

111th of 898 rated healthcare providers


Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full-time Regular Middleton, WI, US

2 days ago Requisition ID: 1635

POSITION SUMMARY

The duties of the Patient Support Specialist are similar to those of the Patient Support Representative

as outlined in this position summary. They differ in that the Specialist works in areas of HME with a

higher degree of complexity (e.g. Complex RT, General HME). The Patient Support Specialist is

responsible for the collection of demographic and financial information from patients to ensure a

smooth onboarding to services provided by UW Health Care Direct. This job has the responsibility for

the verification of patient eligibility for insurance benefits, including but not limited to, Medicare,

Medical Assistance, and numerous third-party payers to ensure adequate and timely reimbursement.

The Patient Support Representative is responsible for setting expectations and providing responsive

communication to patients, providers and other internal and external stakeholders regarding the status

of their order. Creation and management of sales orders in Brightree is also a core responsibility.

JOB REQUIREMENTS

Licenses: N/A

Education: High school diploma or equivalent required

Experience: Customer service experience required

Minimum of three years of experience in healthcare required

Experience with home medical equipment preferred

Miscellaneous: Ability to learn and competently work with coworkers, referral sources and patients required.

Must have the ability to learn and work with computer programs such as Health Link (Epic) and Brightree.

Proficient in medical terminology and abbreviations.

TECHNICAL RESPONSIBILITIES
  • Complete, accurate, and timely verification and entry of all patient demographics
  • Obtain and review clinical documentation to ensure insurance guidelines are met for the equipment or supplies ordered
  • Obtain purchase and initial rental prior authorizations
  • Convey insurance benefits and out of pocket costs to the patient
  • Complete accurate and timely sales order entry of the item(s) requested
  • Responsible for answering incoming phone calls regarding a multitude of questions or concerns, working to establish a positive rapport and meet the needs of every caller
  • Responsible to returning patient and provider phone calls, helping assist in getting the patient qualified for needed equipment
  • Schedule appointments for setup and delivery or pickup of equipment.
  • Responsible for timely follow up of all tasks, this will include a variety of sales order related issues,
  • Manage inbound faxes/referrals, including the UW In Basket and email
  • Provides basic team related training to new staff and peers
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About UW Health

Sourced by ZipRecruiter

UW Health Clinics - our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment. With more than 80 primary and specialty care clinics located throughout Dane County and the surrounding areas, we are proud to have the opportunity to impact the communities we serve.

Industry

Health care and social assistance and hospitals

Company size

10,000+ Employees

Headquarters location

Madison, WI, US