Associate Operations Specialist Jobs in Springfield, NJ

Job Title: Operations Specialist (Corporate Hospitality & Vendor Management)
Role Overview
We are seeking a motivated, detail-oriented, and service-driven Operations Specialist to support daily excellence within a premier corporate dining and hospitality environment. In this role, you will oversee day-to-day service delivery, coordinate with third-party suppliers, and ensure high operational standards across all food service and hospitality touchpoints.
This is a dynamic, mid-level operational role requiring a strong hospitality mindset, solid financial acumen, and excellent interpersonal skills. You will partner closely with external vendors and internal stakeholders, tracking supplier performance against Service Level Agreements (SLAs), reviewing invoices, and driving continuous service improvements. If you thrive in a fast-paced environment and have a passion for operational excellence in hospitality, we want to hear from you.
Key Responsibilities
Dining & Hospitality Operations
• Service Delivery: Support day-to-day corporate dining and hospitality operations, ensuring seamless execution, high food quality, and exceptional customer experiences.
• Compliance & Standards: Ensure all dining and service activities comply strictly with corporate food safety, sanitation, health, and operational standards.
• Continuous Improvement: Identify opportunities to streamline service workflows, optimize efficiency, and elevate the overall guest experience.
Supplier & Vendor Management
• Partner Coordination: Coordinate daily activities with third-party suppliers, catering vendors, contractors, and service partners.
• Performance Tracking: Monitor supplier performance against established Service Level Agreements (SLAs), key performance indicators (KPIs), and quality standards.
• Issue Resolution: Act as a key point of contact for service concerns, rapidly following up and resolving operational discrepancies.
Financial Tracking & Administration
• Invoice & Budget Support: Assist with invoice review, approval workflows, cost tracking, and basic departmental budget monitoring.
• Operational Reporting: Maintain accurate logs, service reports, vendor scorecards, and administrative records.
Qualifications & Requirements
Minimum Qualifications
• Education: High school diploma or equivalent required; Associate's degree or equivalent vocational training preferred.
• Experience Baseline: Minimum of 5 years of professional experience in hospitality, with focused exposure to corporate dining, food service, catering, or high-volume hospitality operations.
• Technical & Functional Mastery:
oFamiliarity with supporting third-party suppliers, vendor scorecards, and performance tracking.
oUnderstanding of Service Level Agreements (SLAs) and baseline financial tracking.
oStrong financial acumen and cost-conscious operational mindset.
oProficiency with standard business software, including Microsoft Office suite.
• Core Competencies: Exceptional interpersonal and communication skills; strong organizational ability; meticulous attention to detail; ability to multitask in a fast-paced environment.
Preferred Attributes
• Exposure to invoice reconciliation, budget support, or vendor score-carding.
• Familiarity with data reporting tools and basic operational analytics.
• Direct background in workplace culinary services, corporate catering management, or hospitality compliance.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AllSTEM Connections is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Additional Skills
(none specified)
AllSTEM Representative Contact Info
Account Executive:
Nichols
Branch Phone:
(909) 244-1777
Location:
Ontario, CA