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Associate Operations Analyst Jobs in Huntersville, NC

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Associate Director, PSC Operations

Charlotte, NC · On-site

The Associate Director, Patient Service Center (PSC) Operations is responsible for leading a team ... Analyze customer feedback to drive service enhancements and resolve issues. * Collaborate with ...

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All JobsAssociate Operations Analyst JobsAssociate Operations Analyst Jobs in Huntersville, NC

Associate Operations Analyst information

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How much do associate operations analyst jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for associate operations analyst in Huntersville, NC is $31.72, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $37.93 per hour, depending on experience, location, and employer.

What does an associate operations analyst do?

An Associate Operations Analyst assists in analyzing and improving business processes within an organization. Their responsibilities typically include collecting and interpreting data, identifying operational inefficiencies, preparing reports, and recommending process improvements. They often work closely with different departments to understand workflow challenges and help implement better solutions. This entry-level role is crucial for helping organizations operate more efficiently and effectively.

What are the key skills and qualifications needed to thrive as an associate operations analyst, and why are they important?

To thrive as an Associate Operations Analyst, you need strong analytical, problem-solving, and data interpretation skills, often supported by a bachelor's degree in business, finance, or a related field. Familiarity with data analysis tools such as Excel, SQL, and business intelligence platforms, as well as experience with ERP or CRM systems, is typically required. Excellent communication, attention to detail, and adaptability help you collaborate effectively and respond to changing business needs. These skills and qualifications are essential for accurately analyzing operational data, optimizing processes, and supporting informed decision-making within an organization.

What are some common challenges faced by associate operations analysts during their first year on the job?

In their first year, Associate Operations Analysts often encounter challenges such as adapting to fast-paced environments, learning to interpret large sets of data accurately, and understanding the unique processes specific to their organization. They may also need to quickly build effective communication skills to collaborate with cross-functional teams, including finance, IT, and operations. Overcoming these challenges requires proactive learning, seeking mentorship, and staying organized to manage multiple projects simultaneously.

What is the difference between Associate Operations Analyst vs Operations Analyst?

AspectAssociate Operations AnalystOperations Analyst
Required CredentialsBachelor's degree in business, finance, or related field; some certifications preferredBachelor's degree; certifications like CAP or Six Sigma advantageous
Work EnvironmentEntry-level, team-oriented, supporting operational processesMid-level, analytical, focused on process improvement and data analysis
Employer & Industry UsageCommon in finance, healthcare, logistics, and corporate sectorsUsed across similar industries, often as a step up role

The Associate Operations Analyst typically handles foundational operational tasks and supports senior staff, while the Operations Analyst focuses more on analyzing data and optimizing processes. Both roles require similar educational backgrounds and are prevalent in various industries, with the Operations Analyst often serving as a progression from the associate level.

How much do associate operations analysts get paid?

The average salary for an associate operations analyst typically ranges from $50,000 to $70,000 per year, depending on experience, location, and industry. Entry-level roles may start lower, while experienced analysts or those in high-cost areas can earn more. Compensation often includes benefits such as health insurance and performance bonuses.

Is an associate operations analyst entry-level?

Yes, an associate operations analyst is typically considered an entry-level position, suitable for candidates with minimal professional experience. It often requires basic analytical skills, familiarity with data management tools, and a bachelor's degree in a related field. Advancement usually involves gaining experience and developing specialized skills.

What cities near Huntersville, NC are hiring for Associate Operations Analyst jobs?

Cities near Huntersville, NC with the most Associate Operations Analyst job openings:

Associate Operations Analyst jobs near you

Anti-Fraud Operations Associate

Charlotte, NC

Sumitomo Mitsui Financial Group, Inc.
See more jobs at Sumitomo Mitsui Financial Group, Inc.external

Full-time

Posted 13 days ago

Job description

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

Position Summary

SMBC is seeking a highly motivated Associate Manager, Anti-Fraud Operations to lead day-to-day fraud operations activities while supporting the administration, training, monitoring, and continuous enhancement of the Bank's fraud detection platforms, including Actimize, Mitek, and Risk Analytics solutions. This role will play a critical part in strengthening fraud detection strategies, maintaining governance and operational documentation, and driving continuous improvements to fraud monitoring capabilities.In addition to managing daily operations, this position will be responsible for coaching, training, and developing Fraud Operations team members to ensure consistent execution of fraud detection and investigation activities. The successful candidate will work closely with Fraud Operations, Technology, Data Analytics, Risk Management, Compliance, and Model Risk teams to protect the Bank and its clients from financial crime.

Key Responsibilities

Lead and oversee day-to-day Fraud Operations activities, ensuring timely and effective fraud detection, investigation, and escalation.

Manage, coach, and develop team members through training, performance support, and ongoing knowledge sharing.

Monitor and analyze fraud trends, emerging threats, and operational metrics to identify opportunities for enhanced controls and detection strategies.

Support the administration, tuning, testing, and continuous improvement of fraud detection platforms, including Actimize, Mitek, and Risk Analytics tools.

Partner with Technology, Data Analytics, and Risk teams to implement system enhancements, optimize monitoring rules, and improve fraud detection effectiveness.

Develop and maintain operational procedures, governance documentation, and reporting to support regulatory, audit, and risk management requirements.

Assist in model and strategy reviews, validation activities, and remediation efforts related to fraud detection controls.

Provide management reporting and insights on fraud trends, key performance indicators, and operational effectiveness.

Support regulatory examinations, internal audits, and risk assessments related to Fraud Operations.

Foster a culture of continuous improvement, accountability, and operational excellence.

Qualifications

Bachelor's degree in Business, Finance, Criminal Justice, Risk Management, or a related field.

3-5+ years of experience in fraud operations, fraud risk management, financial crimes, or a related discipline.

4-6 years of experience managing a team of more than 5 employees

Applicant will have experience speaking with customers over the phone

Experience working with fraud detection and case management platforms, including Actimize, Mitek, or similar solutions.

Strong analytical and problem-solving skills with the ability to identify fraud patterns and recommend effective solutions.

Experience developing training materials and coaching operational teams.

Knowledge of fraud risk management practices, regulatory requirements, and control frameworks.

Excellent written and verbal communication skills with the ability to collaborate across multiple stakeholders.

Proficiency in Microsoft Office applications, particularly Excel and PowerPoint

Preferred Qualifications

Experience in banking or financial services.

Familiarity with data analytics, reporting tools, and fraud detection methodologies.

Experience supporting audits, regulatory examinations, or model governance activities.

Experience with NICE Actimize, Mitek Check Fraud solution or other fraud monitoring platforms

Experience with SQL, Power BI, Tableau, or other analytics tools

Knowledge of payment systems, fraud controls, and fraud detection methodologies

Familiarity audit processes, and regulatory environments within the financial services industry

Certifications: CAMS (Certified Anti-Money Laundering Specialist) or CFE (Certified Fraud Examiner)

SMBC's employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.

SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.

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