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Associate Network Administrator Jobs in Worcester, MA

PB consulting

Helpdesk Administrator

Auburndale, MA

Collaborate with infrastructure, network, security, and application support teams to resolve ... Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field ...

PB consulting

Helpdesk Administrator

Dover, MA

Collaborate with infrastructure, network, security, and application support teams to resolve ... Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field ...

Apps Associates

Associate Consultant

Acton, MA

Associate Consultant - Oracle DBA & Cloud Services Practice: Infrastructure / Managed Cloud ... Compute, Storage, Networking and IAM. * OCI database services. * Monitoring, Logging and ...

New

Imperial Dade

Returns Assoc. (Warehouse Day)

Franklin, MA · On-site

$21.50/hr

With more than 13,000 employees and a broad supply chain network, we deliver national scale with ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...

Randstad

Production Associate - Now Hiring

Franklin, MA · On-site

$20/hr

If you are detail-oriented and ready to choose shifts that fit your life, join our network today ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...

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Showing results 21-40

All JobsAssociate Network Administrator JobsAssociate Network Administrator Jobs in Worcester, MA

Associate Network Administrator information

See Worcester, MA salary details

$33.4K

$81.6K

$123.7K

How much do associate network administrator jobs pay per year?

As of Aug 23, 2026, the average yearly pay for associate network administrator in Worcester, MA is $81,571.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,400.00 and $93,300.00 per year, depending on experience, location, and employer.

What does an associate network administrator do?

An Associate Network Administrator supports the daily operations and maintenance of an organization's computer networks. Their duties typically include monitoring network performance, troubleshooting connectivity issues, installing and configuring network hardware and software, and assisting with network security measures. They work under the supervision of senior network staff to ensure the network runs smoothly and efficiently, often responding to user requests and system alerts. This role is ideal for individuals starting their career in IT, as it provides hands-on experience with network infrastructure and support.

What are the key skills and qualifications needed to thrive as an associate network administrator?

To thrive as an Associate Network Administrator, you need a solid understanding of networking fundamentals, troubleshooting, and typically a relevant degree or certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with network hardware, operating systems, and tools like Wireshark, network monitoring software, and basic scripting are commonly required. Strong problem-solving, communication, and teamwork skills help you address issues efficiently and collaborate with IT teams. These skills and qualities are crucial for maintaining network reliability, ensuring security, and supporting organizational connectivity needs.

What are some common challenges an associate network administrator might face in their daily work?

Associate Network Administrators often encounter challenges such as troubleshooting network connectivity issues, managing multiple support requests simultaneously, and keeping up with frequent updates to network hardware and software. They may also need to ensure network security while balancing user accessibility, which requires careful configuration and monitoring. Collaborating effectively with senior IT staff and responding promptly to outages are also key aspects of the role, making strong communication and prioritization skills essential.

What is the difference between Associate Network Administrator vs Network Technician?

AspectAssociate Network AdministratorNetwork Technician
CertificationsCompTIA Network+, Cisco CCNA (preferred)CompTIA Network+, Cisco CCNA (preferred)
Work EnvironmentSupports network infrastructure, performs administrative tasksPerforms troubleshooting, installs hardware/software
ResponsibilitiesNetwork monitoring, configuration, documentationNetwork troubleshooting, hardware setup
Industry UsageCommon in corporate IT teams, government agenciesCommon in technical support, field service roles

While both roles involve network support, the Associate Network Administrator typically handles administrative and configuration tasks, whereas the Network Technician focuses more on troubleshooting and hardware setup. The roles often overlap, but the administrator position usually requires a broader understanding of network management and documentation.

What are the most commonly searched types of Network Administrator jobs in Worcester, MA?

The most popular types of Network Administrator jobs in Worcester, MA are:

What are popular job titles related to Associate Network Administrator jobs in Worcester, MA?

For Associate Network Administrator jobs in Worcester, MA, the most frequently searched job titles are:

What cities near Worcester, MA are hiring for Associate Network Administrator jobs?

Cities near Worcester, MA with the most Associate Network Administrator job openings:

Associate Network Administrator jobs near you
Infographic showing various Associate Network Administrator job openings in Worcester, MA as of August 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 100% In-person job distribution, with an average salary of $81,571 per year, or $39.2 per hour.

Helpdesk Administrator

PB consulting

Auburndale, MA

Full-time

Posted 10 days ago

Job description

We are seeking a Helpdesk Administrator to provide first-level technical support for corporate and retail users. The ideal candidate will have experience troubleshooting hardware, software, Windows environments, Microsoft 365, and retail technology systems. This role is responsible for resolving technical issues, managing service requests, supporting end users, and ensuring timely issue resolution while delivering excellent customer service.

Primary Responsibilities
  • Serve as the first point of contact for IT support requests from corporate and retail users.
  • Troubleshoot and resolve issues related to desktops, laptops, mobile devices, printers, peripherals, and business applications.
  • Provide technical support for retail technologies, including Point of Sale (POS) systems, payment terminals, barcode scanners, receipt printers, and inventory management applications.
  • Log, prioritize, track, and resolve incidents and service requests using the organization's ticketing system.
  • Escalate complex issues to appropriate technical teams while maintaining ownership and communication with end users.
  • Manage user accounts, password resets, access permissions, and onboarding/offboarding activities.
  • Install, configure, and maintain Windows operating systems, software applications, and hardware devices.
  • Assist with software deployments, system upgrades, hardware refreshes, and technology rollouts.
  • Create and maintain technical documentation, knowledge base articles, and troubleshooting guides.
  • Monitor ticket queues to ensure service level agreement (SLA) compliance.
  • Provide remote support via phone, email, chat, and remote desktop tools.
  • Collaborate with infrastructure, network, security, and application support teams to resolve technical issues.
Required Qualifications
  • Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
  • 2+ years of experience in Help Desk, Service Desk, Desktop Support, or Technical Support.
  • Experience supporting Microsoft Windows operating systems and Microsoft 365 applications.
  • Knowledge of Active Directory, user account administration, and password management.
  • Experience with IT service management and ticketing systems such as ServiceNow, Jira Service Management, Zendesk, or similar.
  • Strong troubleshooting skills across hardware, software, and basic networking issues.
  • Excellent verbal and written communication skills.
  • Strong customer service and problem-solving abilities.
Preferred Qualifications
  • Experience supporting retail environments and store technology solutions.
  • Knowledge of POS systems, payment processing devices, barcode scanners, receipt printers, and inventory management systems.
  • Experience with Mobile Device Management (MDM) platforms.
  • Familiarity with remote support tools and endpoint management solutions.
  • ITIL Foundation certification or equivalent IT service management experience.
  • Experience supporting enterprise environments across multiple locations.

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