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Associate Key Holder Jobs in Paramus, NJ (NOW HIRING)

Key Holder

Manhattan, NY ยท On-site

$15.50 - $19.25/hr

This individual will help to train and coach associates to achieve all set expectations. The Key Holder has the ability to execute all operational functions to Brand standards and drive positive ...

Key Holder

New York, NY ยท On-site

$21 - $23/hr

Madison Avenue The Key Holder, in partnership with the Store Management team, will create a ... Partnering with all Associates to support the Company's customer service model, brand standards and ...

Key Holder

White Plains, NY ยท On-site

$20 - $22/hr

The Westchester The Key Holder, in partnership with the Store Management team, will create a ... Partnering with all Associates to support the Company's customer service model, brand standards and ...

Key Holder

White Plains, NY ยท On-site

$20 - $22/hr

The Westchester The Key Holder, in partnership with the Store Management team, will create a ... Partnering with all Associates to support the Company's customer service model, brand standards and ...

Key Holder

White Plains, NY ยท On-site

$20 - $22/hr

The Westchester The Key Holder, in partnership with the Store Management team, will create a ... Partnering with all Associates to support the Company's customer service model, brand standards and ...

Key Holder

Manhattan, NY ยท On-site

$20 - $22/hr

Walt Whitman Shops The Key Holder, in partnership with the Store Management team, will create a ... Partnering with all Associates to support the Company's customer service model, brand standards and ...

Key Holder

Greenwich, CT ยท On-site

$15.75 - $19.75/hr

Greenwich Avenue The Key Holder, in partnership with the Store Management team, will create a ... Partnering with all Associates to support the Company's customer service model, brand standards and ...

Key Holder

New York, NY ยท On-site

$21 - $23/hr

Madison Avenue The Key Holder, in partnership with the Store Management team, will create a ... Partnering with all Associates to support the Company's customer service model, brand standards and ...

Key Holder

Greenwich, CT ยท On-site

$15.75 - $19.75/hr

Greenwich Avenue The Key Holder, in partnership with the Store Management team, will create a ... Partnering with all Associates to support the Company's customer service model, brand standards and ...

Key Holder

Short Hills, NJ ยท On-site

$15.25 - $19/hr

The Mall at Short Hills The Key Holder, in partnership with the Store Management team, will create ... Partnering with all Associates to support the Company's customer service model, brand standards and ...

Key Holder

Short Hills, NJ ยท On-site

$15.25 - $19/hr

The Mall at Short Hills The Key Holder, in partnership with the Store Management team, will create ... Partnering with all Associates to support the Company's customer service model, brand standards and ...

Key Holder

Greenwich, CT ยท On-site

$15.75 - $19.75/hr

Greenwich Avenue The Key Holder, in partnership with the Store Management team, will create a ... Partnering with all Associates to support the Company's customer service model, brand standards and ...

Key Holder

Short Hills, NJ ยท On-site

$15.25 - $19/hr

The Mall at Short Hills The Key Holder, in partnership with the Store Management team, will create ... Partnering with all Associates to support the Company's customer service model, brand standards and ...

Greenwich Avenue The Key Holder, in partnership with the Store Management team, will create a ... Partnering with all Associates to support the Company's customer service model, brand standards and ...

Key Holder

Rockaway, NJ ยท On-site

$13.50 - $17/hr

This individual will help to train and coach associates to achieve all set expectations. The Key Holder has the ability to execute all operational functions to Brand standards and drive positive ...

Key Holder

Manhattan, NY ยท On-site

$25 - $30/hr

We're currently seeking a Full-Time Key Holder to join our store. As a key leader on the sales ... Coach associates on selling techniques, clienteling strategies, and service standards to maximize ...

Showing results 21-40

Associate Key Holder information

See Paramus, NJ salary details

$10

$15

$19

How much do associate key holder jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for associate key holder in Paramus, NJ is $15.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $16.54 per hour, depending on experience, location, and employer.

What is an associate key holder?

Associate Key Holders are retail employees who are entrusted with additional responsibilities, such as opening and closing the store, supervising staff, and handling cash management tasks. They act as a support to store managers and often step in as a lead when higher management is not present. This role typically requires strong leadership skills, reliability, and the ability to provide excellent customer service while maintaining store operations.

How does an associate key holder collaborate with store management and other team members during a typical shift?

As an Associate Key Holder, you play a crucial role in bridging the gap between store associates and management. You are responsible for opening and closing procedures, supporting daily operations, and stepping in to lead the team when supervisors are unavailable. Collaboration involves clear communication with both management and staff to ensure sales goals are met, customer service standards are upheld, and any issues are promptly addressed. It's a dynamic position that requires adaptability and teamwork, offering valuable leadership experience for future advancement.

What are the key skills and qualifications needed to thrive as an associate key holder, and why are they important?

To thrive as an Associate Key Holder, you need retail experience, basic math skills, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and store security protocols is typically required. Strong leadership, reliability, and effective communication help you stand out by supporting team coordination and customer service. These skills are critical for ensuring smooth store operations, safeguarding assets, and providing a positive shopping experience.

What is the difference between Associate Key Holder vs Sales Associate?

AspectAssociate Key HolderSales Associate
ResponsibilitiesOversees store operations, manages opening/closing, assists with inventoryAssists customers, processes sales, stocks shelves
CredentialsHigh school diploma, retail experience, leadership skillsHigh school diploma, customer service skills
Work EnvironmentStore management, leadership dutiesCustomer-facing retail environment
Usage in IndustryCommonly used for roles with supervisory dutiesCommonly used for entry-level retail roles

The Associate Key Holder typically has additional responsibilities like opening and closing the store and supervising staff, whereas a Sales Associate focuses on customer service and sales. The Key Holder role often requires more experience and leadership skills, while the Sales Associate role is more entry-level. Both roles are essential in retail, but they differ in scope and responsibilities.

Is an associate key holder an entry-level job?

An associate key holder position is often considered an entry-level role in retail or customer service environments. It typically requires basic skills such as communication, organization, and the ability to operate store equipment, with some positions offering opportunities for advancement. However, specific requirements can vary by employer and location.
Infographic showing various Associate Key Holder job openings in Paramus, NJ as of August 2026, with employment types broken down into 63% Full Time, and 37% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,040 per year, or $15.9 per hour.

$19 - $19.32/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 8 days ago


Job description

Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. We believe that diversity drives innovation and strengthens our workplace. We are committed to fostering our inclusive environment where all employees feel valued, respected, and empowered to contribute fully. We welcome applicants of all backgrounds, identities, experiences, and abilities.
Location: Manhattan, NY
Title: Key Holder
The Awesome Things You'll Do
The Key Holder is responsible for supporting the Store Management in the daily operation of the store and overall customer experience. He/she demonstrates leadership by modelling Goodwill NYNJ CARE service standards to elevate sales performance. This individual will help to train and coach associates to achieve all set expectations. The Key Holder has the ability to execute all operational functions to Brand standards and drive positive customer experiences in the absence of the Store Manager and Assistant Store Manager.
  • Lead a high performing customer first orientated team. Coach and provide feedback to the team as necessary to ensure all customers and donors serviced in the store are given the full CARE experience in line with brand strategies. Manage customer flow to ensure the best possible experience and that every customer is engaged.
  • Lead by example by setting the standard to deliver excellent service to customers.
  • Drive partnership on the selling floor between sales specialists and store associates.
  • Develop and retain talented employees, by coaching in the moment and providing feedback to the Store manager to support training and development.
  • Resolve all customer complaints and issues quickly, efficiently and with respect resulting in an overall positive experience. Partner with the Store Manager where necessary.
  • In absence of the Store manager, responsible for executing all operations.
  • Possess a strong understanding of the business and effectively communicate needs and ideas to elevate the business.
  • Assist Store Manager in driving Goodwill brand loyalty through coaching sales team to share knowledge of Goodwill Rewards program and Mission, consistently educating customers of the benefits of participation.
  • Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines on operations.
  • Communicate product needs to the stock team ensuring that flow of product to the floor is quick and efficient.
  • Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times.
  • Ensure presentation of all windows, displays, fixtures and all visual areas are reflective of current visual direction.
  • Enforce and support Store Manager in holding team accountable to Company policies and procedures.
  • Additional duties as required.

Our Must Haves
  • Minimum 1+ year experience in retail store supervisory required.
  • High School Diploma, equivalent, or combination of education and relevant experience required.
  • Skills Required: Describe the minimum skills required or preferred
  • Proven ability to drive and exceed individual and store results.
  • Proven ability to build lasting relationships with customers and colleagues.
  • Ability to adapt to and engage with different customers.
  • Strong interpersonal and communication skills (verbal and written) with customers, sales leadership team and colleagues.
  • Demonstrated collaborative skills and ability to work well within a team.
  • Ability to receive feedback and take action when appropriate.
  • Accuracy and attention to detail required.
  • Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays.
  • Ability to handle multiple tasks while working in a fast-paced and deadline-oriented environment.

Special Working Conditions
  • Report all employee relation issues in a timely and effective manner, partnering with the Store Manager and HR when necessary.
  • Assist the Store Manager to recruit, train, and develop team ensuring all positions are filled in a timely manner with qualified candidates.
  • Continually provide feedback to the Store Manager on employee level of proficiency in their role and support with training and development.
  • Assist in ensuring the integrity of staff's time and attendance.
  • Ensure Dress Codes and Uniforms are always professional, reflective of Brand image and always adhered to.
  • Enforce of all company policies and procedures, standards of operations and support leadership team.

What We Offer
  • Generous Time off policy to use when you need it
  • Health, wellness and financial resources to help you achieve our personal goals
  • Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance
  • Retirement matching programs and contributions
  • Transit and commuter benefits

#IND2
We believe in creating space for everyone to do their best work and have individual and collective impact. We believe in challenging the status quo and setting ambitious goals in the name of doing more good. We believe that being your best self and helping others do the same is how we bring our mission alive. Even if you don't think you meet all the qualifications listed for the job, we would love to hear from you!
If you require a reasonable accommodation at any point in the application or interview process, or if you are unable to apply through our recruitment portal, please contact us at humanresources@goodwillny.org. We are happy to assist and ensure you have an equal opportunity to apply.