IT Support Specialist
Pittston, PA · On-site
Kforce has a client in Pittston, PA that is seeking an IT Support Specialist. Responsibilities: * Provide hands-on technical support for corporate employees (hardware, software, network) * Support ...
IT Support Specialist
Pittston, PA · On-site
Kforce has a client in Pittston, PA that is seeking an IT Support Specialist. Responsibilities: * Provide hands-on technical support for corporate employees (hardware, software, network) * Support ...
IT Support Specialist
Avoca, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Avoca, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Trucksville, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Trucksville, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Forest City, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Forest City, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Gouldsboro, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Gouldsboro, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Dallas, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Dallas, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Blakely, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Blakely, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Yatesville, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Yatesville, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Dalton, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Dalton, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Long Pond, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Long Pond, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Jim Thorpe, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Jim Thorpe, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Hughestown, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Hughestown, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Swoyersville, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Swoyersville, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Shavertown, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Shavertown, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Mayfield, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Mayfield, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Forest City, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Forest City, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Exeter, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Exeter, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Hudson, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Hudson, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Vandling, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Vandling, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Sugar Notch, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Sugar Notch, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Associate It Support information
See Scranton, PA salary details
$9.99 - $11.66
2% of jobs
$11.66 - $13.33
3% of jobs
$13.33 - $14.99
10% of jobs
$16.12 is the 25th percentile. Wages below this are outliers.
$14.99 - $16.66
15% of jobs
The median wage is $18.16 / hr.
$16.66 - $18.32
22% of jobs
$18.32 - $19.99
18% of jobs
$20.56 is the 75th percentile. Wages above this are outliers.
$19.99 - $21.65
14% of jobs
$21.65 - $23.32
7% of jobs
$23.32 - $24.99
5% of jobs
$24.99 - $26.65
2% of jobs
$26.65 - $28.32
1% of jobs
$9
$19
$28
How much do associate it support jobs pay per hour?
As of Sep 4, 2026, the average hourly pay for associate it support in Scranton, PA is $19.37, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.96 per hour, depending on experience, location, and employer.
What is an associate IT support?
Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.
What are the key skills and qualifications needed to thrive as an associate IT support, and why are they important?
To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.
What are some common challenges faced by associate IT support professionals, and how can they effectively address them?
Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.
What is the difference between Associate It Support vs Help Desk Technician?
| Aspect | Associate It Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, HDI-SCA |
| Work Environment | Corporate, SMBs, IT departments | Help desks, IT support centers, customer service |
| Job Responsibilities | Basic troubleshooting, hardware/software support, user assistance | Responding to user issues, ticket management, troubleshooting |
Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.
How to get an entry-level associate IT support job?
To secure an entry-level associate IT support position, candidates should obtain relevant certifications such as CompTIA A+, develop basic technical skills, and gain hands-on experience through internships or personal projects. Strong communication skills and familiarity with common tools like ticketing systems and remote support software are also beneficial.
What are the most commonly searched types of It Support jobs in Scranton, PA?
The most popular types of It Support jobs in Scranton, PA are:
What are popular job titles related to Associate It Support jobs in Scranton, PA?
For Associate It Support jobs in Scranton, PA, the most frequently searched job titles are:
What job categories do people searching Associate It Support jobs in Scranton, PA look for?
The top searched job categories for Associate It Support jobs in Scranton, PA are:
What cities near Scranton, PA are hiring for Associate It Support jobs?
Cities near Scranton, PA with the most Associate It Support job openings:
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 14 days ago
Key responsibilities
Provide hands-on technical support for corporate employees on hardware, software, and network issues.
Support the use of collaboration and management tools such as Zoom, Slack, Asana, G-Suite, and Microsoft Admin tools.
Manage device inventory, onboarding/offboarding processes, and troubleshoot mobile devices and printers.
Job description
RESPONSIBILITIES:
Kforce has a client in Pittston, PA that is seeking an IT Support Specialist.
Responsibilities:
* Provide hands-on technical support for corporate employees (hardware, software, network)
* Support daily use of Zoom, Slack, Asana, G-Suite, and Microsoft Admin tools
* Manage device inventory/lifecycle via SnipeIT, Miradore, Mosyle, and SimpleMDM
* Own onboarding/offboarding (hardware staging/shipping, access provisioning, offboarding tasks)
* Manage the Zebra TC53 scanner fleet and label/receipt printer fleet (troubleshooting, RMAs, parts ordering)
* Support user access/identity management through Okta
* Provide basic support for physical security systems (Avigilon, UniFi, OpenPath)
* Respond to IT helpdesk tickets via Asana intake, maintain documentation
REQUIREMENTS:
* 2-4 years of IT support experience
* Strong G-Suite (incl. Admin Console), Microsoft admin tools, Slack/Zoom experience
* MDM platform experience (Miradore, Mosyle, or SimpleMDM)
* Familiarity with asset tracking (Asset Panda, SnipeIT) and identity management (Okta)
* Experience troubleshooting/RMA'ing rugged mobile devices and label printers is a plus
* Comfort managing ticket queues in Asana with attention to SLA
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce has a client in Pittston, PA that is seeking an IT Support Specialist.
Responsibilities:
* Provide hands-on technical support for corporate employees (hardware, software, network)
* Support daily use of Zoom, Slack, Asana, G-Suite, and Microsoft Admin tools
* Manage device inventory/lifecycle via SnipeIT, Miradore, Mosyle, and SimpleMDM
* Own onboarding/offboarding (hardware staging/shipping, access provisioning, offboarding tasks)
* Manage the Zebra TC53 scanner fleet and label/receipt printer fleet (troubleshooting, RMAs, parts ordering)
* Support user access/identity management through Okta
* Provide basic support for physical security systems (Avigilon, UniFi, OpenPath)
* Respond to IT helpdesk tickets via Asana intake, maintain documentation
REQUIREMENTS:
* 2-4 years of IT support experience
* Strong G-Suite (incl. Admin Console), Microsoft admin tools, Slack/Zoom experience
* MDM platform experience (Miradore, Mosyle, or SimpleMDM)
* Familiarity with asset tracking (Asset Panda, SnipeIT) and identity management (Okta)
* Experience troubleshooting/RMA'ing rugged mobile devices and label printers is a plus
* Comfort managing ticket queues in Asana with attention to SLA
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
About Kforce
Sourced by ZipRecruiter
Kforce is a professional staffing services firm that is located in Tampa, Florida, US. Operational since 1962, it specializes in flexible and direct hire staffing in Technology and Finance & Accounting, engaging over 23,000 highly skilled professionals annually with more than 4,000 customers. Kforce operates within various industry sectors such as healthcare, financial services, communications, and government. Their mission is to have a meaningful impact on all the lives they serve, with a focus on integrity, respect, and trust.
Industry
It services and finance and insurance
Company size
1,001 - 5,000 Employees
Headquarters location
Tampa, FL, US