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Associate It Support Jobs in Philadelphia, PA (NOW HIRING)

Lympha Press

IT Support Specialist

Chadds Ford, PA

... Associate or bachelor's degree in information technology, computer science, or related field preferred; equivalent experience considered Two or more years of experience in IT support, help desk, or ...

ABHS

IT Support Specialist

Evesham, NJ · On-site

$50K - $55K/yr

Associate degree or equivalent certification in Information Technology, Computer Science, or related field. * Proven experience in IT support roles, preferably in a corporate environment.

Lympha Press

IT Support Specialist

Chadds Ford, PA · On-site

... Associate or bachelor's degree in information technology, computer science, or related field preferred; equivalent experience considered • Two or more years of experience in IT support, help desk ...

MASTER TRADES GROUP

IT Support Specialist

Boothwyn, PA · On-site

$29 - $36/hr

IT Support Specialist Location: Boothwyn, PA (Hybrid) Work Schedule: Full-Time | Hybrid Please Note: This is a hybrid position based out of our Boothwyn, PA office. Candidates must reside within a ...

internU, Inc.

IT Support Specialist

Malvern, PA · On-site

Jobologi is seeking a versatile IT Support Specialist with 2-4 years experience to provide responsive, professional technical support across multiple client environments. This role is ideal for ...

ALMO CORP

IT Support Analyst

Philadelphia, PA

The IT Desktop Support Analyst will be responsible for supporting the daily operation of JAM's IT help desk. This is a fast-paced position that will require you to provide assistance to internal ...

New

Almo Corporation

IT Support Analyst

Philadelphia, PA · On-site

The IT Desktop Support Analyst will be responsible for supporting the daily operation of JAM's IT help desk. This is a fast-paced position that will require you to provide assistance to internal ...

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All JobsAssociate It Support JobsAssociate It Support Jobs in Philadelphia, PA

Associate It Support information

See Philadelphia, PA salary details

$10

$19

$28

How much do associate it support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for associate it support in Philadelphia, PA is $19.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $21.35 per hour, depending on experience, location, and employer.

What is an associate IT support?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.

What are the key skills and qualifications needed to thrive as an associate IT support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by associate IT support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

How to get an entry-level associate IT support job?

To secure an entry-level associate IT support position, candidates should obtain relevant certifications such as CompTIA A+, develop basic technical skills, and gain hands-on experience through internships or personal projects. Strong communication skills and familiarity with common tools like ticketing systems and remote support software are also beneficial.

What are the most commonly searched types of It Support jobs in Philadelphia, PA?

The most popular types of It Support jobs in Philadelphia, PA are:

What are popular job titles related to Associate It Support jobs in Philadelphia, PA?

For Associate It Support jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Associate It Support jobs in Philadelphia, PA look for?

The top searched job categories for Associate It Support jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Associate It Support jobs?

Cities near Philadelphia, PA with the most Associate It Support job openings:

Associate It Support jobs near you
Infographic showing various Associate It Support job openings in Philadelphia, PA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $41,069 per year, or $19.7 per hour.

IT SUPPORT

Artech Information System LLC

Philadelphia, PA • On-site

Full-time

Re-posted 3 days ago

Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description


Position: IT Support
Location: Philadelphia, PA

Duration: 3+months

This Analyst will work closely with Business Analyst, Project Leads and Management to develop and maintain POS Master Data and Implementation information, its supporting systems and processes and the users who consume it. As such, this position will work primarily, but not exclusively, with Micros Simphony and other interfaced systems in support of Aramark's critical POS mission. Ideal candidates will have the opportunity to support these systems and users of afore mentioned systems, while working within and independently. - Micros item and menu management - Enterprise support (level 1 and 2), data management - Interface with Aramark operational teams, their clients / customers and vendors - Project work and documentation - Special projects as assigned

Qualifications

pos exp

Additional Information

For more information, Please contact

Shubham

973-295-4595

shubhamDOTsATartechinfoDOTcom


Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992

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