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Associate It Support Jobs in Coraopolis, PA (NOW HIRING)

cyberThink, Inc.

IT Support Associate

Pittsburgh, PA · On-site

$20 - $27.50/hr

The Associate, IT Support Technician, works on the Infrastructure Operations Team within IT Infrastructure. This position is primarily a hands-on role that will install, troubleshoot, and repair ...

Ascent Data, LLC

IT Support Analyst

Pittsburgh, PA · On-site

$22 - $25/hr

IT Support Analyst Location: RIDC Park, O'Hara Township, PA Schedule: Monday-Friday | Daylight ... Associate degree in Information Technology or a related field. * CompTIA A+, Network+, Security ...

Revel Staffing

IT Support Supervisor

Pittsburgh, PA · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Mancan

IT Support Specialist

Weirton, WV · On-site

$16 - $24/hr

Now Hiring in Weirton IT Support Specialist! Mancan Staffing is currently hiring for a full-time IT Support Specialist in Weirton! If youre tech-savvy, enjoy solving problems, and want a stable ...

ASCENT DATA, LLC

IT Support Analyst

Pittsburgh, PA · On-site

Ascent Data is a leading Managed IT Service Provider seeking an IT Support Analyst to join their ... Preferred : • Associate degree in Information Technology or a related field. • CompTIA A ...

Form Energy

IT Support Technician

Weirton, WV · On-site

$21 - $28.75/hr

As an IT Support Technician, you will be the first point of contact for our Weirton, WV location and work within a broader team to support projects and IT activities across the company. This will ...

Form Energy

IT Support Technician

Weirton, WV · On-site

$21 - $28.75/hr

As an IT Support Technician, you will be the first point of contact for our Weirton, WV location and work within a broader team to support projects and IT activities across the company. This will ...

3B Staffing LLC

IT Support Technician

Canonsburg, PA · On-site

$19.75 - $27/hr

Bachelor's degree - Preferred Experience Required: * IT Service Desk or Operations support - 5 -10 years * Windows 10/11, Active Directory, Ticketing system (Any will be considered) - 5+ years

3B Staffing LLC

IT Support Technician

Canonsburg, PA · On-site

$19.75 - $27/hr

Bachelor's degree - Preferred Experience Required: * IT Service Desk or Operations support - 5 -10 years * Windows 10/11, Active Directory, Ticketing system (Any will be considered) - 5+ years

U.S. Navy

IT Support Specialist

Munhall, PA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Bethel Park, PA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Pittsburgh, PA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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All JobsAssociate It Support JobsAssociate It Support Jobs in Coraopolis, PA

Associate It Support information

See Coraopolis, PA salary details

$9

$18

$27

How much do associate it support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for associate it support in Coraopolis, PA is $18.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $20.19 per hour, depending on experience, location, and employer.

What is an associate IT support?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.

What are the key skills and qualifications needed to thrive as an associate IT support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by associate IT support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

How to get an entry-level associate IT support job?

To secure an entry-level associate IT support position, candidates should obtain relevant certifications such as CompTIA A+, develop basic technical skills, and gain hands-on experience through internships or personal projects. Strong communication skills and familiarity with common tools like ticketing systems and remote support software are also beneficial.

What job categories do people searching Associate It Support jobs in Coraopolis, PA look for?

The top searched job categories for Associate It Support jobs in Coraopolis, PA are:

What cities near Coraopolis, PA are hiring for Associate It Support jobs?

Cities near Coraopolis, PA with the most Associate It Support job openings:

Associate It Support jobs near you
Infographic showing various Associate It Support job openings in Coraopolis, PA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $38,812 per year, or $18.7 per hour.

IT Support Associate

cyberThink, Inc.

Pittsburgh, PA • On-site

$20 - $27.50/hr

Other

Posted 23 days ago

Job description

Description:

Duties:

The Associate, IT Support Technician, works on the Infrastructure Operations Team within IT Infrastructure. This position is primarily a hands-on role that will install, troubleshoot, and repair computer systems, hardware, off-the-shelf (OTS) software, and computer peripherals. This person s primary responsibilities include On-Boarding, Off-Boarding, resolving internal user problems, and ensuring the correct operation of personal computers. This person will maintain proper documentation of all equipment and procedures and log all work within the company s incident and problem management system. This position must work closely with business users, Application Development personnel, and peers in IT Infrastructure to support Client business operations.

What You Will do:

  • Perform desktop support, i.e., hardware, software, network, printers, scanners, and audio-visual (A/V) equipment, for all internal users, both on-site and remote.
  • Perform On-Boarding & Off-Boarding of all personnel concerning deploying & recovering laptops and supporting IT peripheral equipment.
  • Image, configure, and deploy Windows 10 workstations.
  • Troubleshoot Microsoft Office 365, Adobe Acrobat, Call Center software Five9, and other proprietary software as needed.
  • Proactively troubleshoot production issues as needed and identify and capture root causes, action items, and lessons learned after all incidents and infrastructure events.
  • Enforce company security procedures and policies by ensuring all workstations meet security guidelines.
  • Work to meet all Service Level Agreements (SLAs) for production systems.
  • Assist the extended IT Infrastructure Team as needed.

Skills:

What We Need From You:

  • Associate 0 to 2 years supporting IT Infrastructure functions
  • Windows 10 workstations, printers, and basic networking.
  • Healthcare IT Infrastructure and HIPAA compliance experience a plus.
  • Solid understanding of desktop systems and OTS applications.
  • Excellent hardware skills with an understanding of Dell & Lenovo laptops, peripheral equipment, printers, basic networking, and other competencies to resolve issues promptly.
  • Support of Apple Macs and mobile devices in a corporate environment is a plus.
  • Excellent customer service skills.
  • Ability to troubleshoot and fix Tier 1 & 2 IT-related issues.
  • Excellent knowledge of Windows 10, Active Directory, Group Policy, DNS, and DHCP.
  • Good knowledge of cloud-based infrastructure support tools and technology.
  • Strong written & verbal communication; attention to detail; strong organization skills; ability to manage multiple priorities well; calm under pressure; ability to provide support outside of regular business hours as needed.

Education:

  • Bachelor s degree or higher in Computer Science or Engineering. MCSA, A+, Net+ certifications preferred.

Languages:

English

Read

Write

Speak

Certifications & Licenses:

A+

MCSA

Net+

Skills:

Required

IT INFRASTRUCTURE SUPPORT

WINDOWS 10

PRINTERS

BASIC NETWORKING

DESKTOP SYSTEMS

Additional

ORGANIZATION

MULTI-TASKING

HIPAA COMPLIANCE

SUPPORT OF APPLE MACS

OFF-THE-SHELF APPLICATIONS

HARDWARE TROUBLESHOOTING

DELL LAPTOPS

LENOVO LAPTOPS

PERIPHERAL EQUIPMENT

ACTIVE DIRECTORY

GROUP POLICY

DNS

DHCP

CLOUD-BASED INFRASTRUCTURE SUPPORT TOOLS

CUSTOMER SERVICE

TROUBLESHOOTING

TIER 1 IT ISSUE RESOLUTION

TIER 2 IT ISSUE RESOLUTION

WRITTEN COMMUNICATION

VERBAL COMMUNICATION

ATTENTION TO DETAIL

CALM UNDER PRESSURE

HEALTHCARE IT INFRASTRUCTURE

SUPPORT OF MOBILE DEVICES IN A CORPORATE ENVIRONMENT

Minimum Degree Required:

Bachelor's Degree

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