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Associate It Support Jobs in Phoenix, AZ (NOW HIRING)

Bechtel

IT Support

Mesa, AZ · On-site

Work with the Project IT Lead to establish IT requirements to support the execution of the project * Implements and supports IT hardware deployments, network infrastructure systems and software ...

Heico

IT Support Technician

Tempe, AZ

$21 - $28.75/hr

The Information Technology (IT) Support Technician is responsible for the support of end users and ... Education and Experience An Associate's degree in a computer related field or related discipline; a ...

HEICO

IT Support Technician

Tempe, AZ · On-site

$21 - $28.75/hr

The Information Technology (IT) Support Technician is responsible for the support of end users and ... Education and Experience An Associate's degree in a computer related field or related discipline; a ...

HEICO

IT Support Technician

Tempe, AZ

$21 - $28.75/hr

The Information Technology (IT) Support Technician is responsible for the support of end users and ... Education and Experience An Associate's degree in a computer related field or related discipline; a ...

Peregrine Team

IT Support Specialist

Scottsdale, AZ · On-site

$55K - $70K/yr

We are seeking an IT Support Specialist to provide technical assistance and ensure smooth day-to-day operations of internal systems. Key Responsibilities * Technical Support: Troubleshoot hardware ...

POWERX

IT Support Specialist

Phoenix, AZ

The IT Support Specialist is responsible for supporting and maintaining the company's information ... Technology) or Associate's degree in Network Administration and/or Computer Programming or ...

POWERX

IT Support Specialist

Phoenix, AZ · On-site

The IT Support Specialist is responsible for supporting and maintaining the company's information ... Technology) or Associate's degree in Network Administration and/or Computer Programming or ...

HCTec

IT Support Analyst II

Mesa, AZ · On-site

The IT Support Analyst II will be responsible for providing technical support and assistance to ... Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.

HCTec

IT Support Analyst II

Glendale, AZ · Hybrid

The IT Support Analyst II will be responsible for providing technical support and assistance to ... Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.

HCTec

IT Support Analyst II

Glendale, AZ · On-site

The IT Support Analyst II will be responsible for providing technical support and assistance to ... Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.

HCTec

IT Support Analyst II

Mesa, AZ · Hybrid

The IT Support Analyst II will be responsible for providing technical support and assistance to ... Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.

HCTec

IT Support Analyst II

Glendale, AZ · On-site

The IT Support Analyst II will be responsible for providing technical support and assistance to ... Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.

HCTec

IT Support Analyst II

Mesa, AZ · On-site

The IT Support Analyst II will be responsible for providing technical support and assistance to ... Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.

HCTec

IT Support Analyst II

Chandler, AZ · On-site

Job Summary: The IT Support Analyst will be responsible for providing technical support and ... Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.

HCTec

IT Support Analyst II

Scottsdale, AZ · On-site

Job Summary: The IT Support Analyst will be responsible for providing technical support and ... Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.

HCTec

IT Support Analyst II

Chandler, AZ · On-site

Job Summary: The IT Support Analyst will be responsible for providing technical support and ... Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.

HCTec

IT Support Analyst II

Chandler, AZ · On-site

Job Summary: The IT Support Analyst will be responsible for providing technical support and ... Associate degree in Computer Science, Information Technology, or related field a plus.

HCTec

IT Support Analyst II

Chandler, AZ · On-site

Job Summary : HCTec is seeking an IT Support Analyst II who will be responsible for providing ... Associate degree in Computer Science, Information Technology, or related field a plus. Company

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All JobsAssociate It Support JobsAssociate It Support Jobs in Phoenix, AZ

Associate It Support information

See Phoenix, AZ salary details

$10

$19

$28

How much do associate it support jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for associate it support in Phoenix, AZ is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $21.01 per hour, depending on experience, location, and employer.

What is an associate IT support?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.

What are the key skills and qualifications needed to thrive as an associate IT support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by associate IT support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

How to get an entry-level associate IT support job?

To secure an entry-level associate IT support position, candidates should obtain relevant certifications such as CompTIA A+, develop basic technical skills, and gain hands-on experience through internships or personal projects. Strong communication skills and familiarity with common tools like ticketing systems and remote support software are also beneficial.

What are the most commonly searched types of It Support jobs in Phoenix, AZ?

The most popular types of It Support jobs in Phoenix, AZ are:

What are popular job titles related to Associate It Support jobs in Phoenix, AZ?

For Associate It Support jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Associate It Support jobs in Phoenix, AZ look for?

The top searched job categories for Associate It Support jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Associate It Support jobs?

Cities near Phoenix, AZ with the most Associate It Support job openings:

Associate It Support jobs near you

Associate Information Technology Technician - 26/27 SY

Tempe, AZ • On-site

Kyrene Elementary School District No. 28
Elementary and Secondary Schools • 1 - 5K employees

8.3

Company rating: 8.3 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

77th of 639 rated elementary and secondary schools

Great coworkers

People enjoy working here

Good employer

Learn more about Kyrene Elementary School District No. 28external

$21.75/hr

Full-time

Posted 7 days ago

Job description

Position Type:
Technology/Administrative Support Technician
Date Posted:
8/24/2026
Location:
Ben Furlong Education Center - District Office
Job Description: This position is a member of the general support team within the Information Technology Department.
The Associate Information Technology Technician will support end users of the District's technology devices, primarily a/v systems, video surveillance security systems and other special systems. This position will take front line support desk calls from schools and staff as well as internal IT customers; assisting in troubleshooting, repair, training, system guidance, and provide specialized customer service and support.
Competencies of the Associate Information Technology Technician
  • Strong written and verbal communications skills.
  • Strong organizational and time management skills.
  • Strong computer skills including Microsoft Office.
  • Flexible team player who is time and task oriented.
  • Ability to work under pressure to meet timeline and handling multiple and changing priorities.

Essential Duties of the Associate Information Technology Technician
  • This is an entry level/apprentice position.
  • Assist our Sr. User Support Technicians with computer repair, troubleshooting and customer service.
  • Cleaning, repairing and maintaining computers, Chromebook,, interactive boards, projectors, LSU's, IDF/MDF closets, store rooms, server rooms, computer labs and other IT equipment, rooms and workspaces.
  • Support IT Warehouse, stocking, organizing and cleaning.
  • Replacing missing or damaged components/parts as required.
  • Providing support, including procedural documentation.
  • Following diagrams and written instructions to repair a fault or set up a system.
  • Responding within agreed time limits to call-outs.
  • Rapidly establishing a good working relationship with customers and other professionals.
  • Working with User Support team throughout summer and as needed throughout the school year.
  • Diagnosis, installs, configures, and troubleshoots technical problems to maintain and effect repairs of software and hardware at user sites including user instruction on equipment and software operation.
  • Maintain, and enforce system security;
  • Maintain and provide documentation for systems and related processes including production of reports;
  • Troubleshooting system and network problems and diagnosing and solving hardware/software faults.
  • Supporting the roll-out of new applications and hardware.
  • Working continuously on a task until completion (or referral to third parties, if appropriate).
  • Prioritizing and managing many open cases at one time.
  • Talking staff/clients through a series of actions either face to or over the telephone and via email to troubleshoot issues.
  • Attend other sub department meetings to gain insight and knowledge of IT specialties;
  • Attend professional development trainings as directed by administration;
  • Provide excellent customer to service;
  • Ability to work independently, comfortable working in a fast-paced and demanding environment while also functioning as a member of an IT support team;
  • Ability to work under pressure to meet timelines and handling multiple and changing priorities;
  • Ability to communicate effectively, both orally and in writing;
  • Other duties as assigned.

Complete Class Specification: Associate Information Technology Technician (B21-T)
Minimum Qualifications: High School Diploma or GED and three years related experience is required; based upon assignment, Associate's Degree or two year certificated technical training and/or one year of additional specialized training may be required; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Must possess a valid Arizona Driver's License. Valid IVP Level One AZ Fingerprint Clearance Card is required.
Preferred Qualifications
  • Prior knowledge and experience repairing and troubleshooting computers and Chromebooks.
  • Prior knowledge in audio visual systems and/or video surveillance systems.
  • Demonstrated knowledge of basic networking operations.
  • Extensive knowledge in MS Office productivity tools

Salary: Support Band - B21T - $21.75/hr (entry level)
Salary Schedule
Kyrene School District logo

About Kyrene School District

Sourced by ZipRecruiter

Kyrene School District is one of Arizona’s leading public school districts, providing excellence in education for over 135 years. Kyrene is known for high academic achievement, with schools consistently outperforming peer districts, charter schools, and state averages on AzMERIT and other academic benchmarks. Kyrene comprises 26 schools (17 elementary, six middle, and three K-8). District boundaries encompass all of Ahwatukee and parts of Chandler, Guadalupe, Tempe, and the Gila River Indian Reservation. Kyrene enrolls approximately 14,000 students in grades K-8 and offers preschool options on every single elementary school campus.

Industry

Elementary and secondary schools

Company size

1,001 - 5,000 Employees

Headquarters location

Tempe, AZ, US

Year founded

1888

View All Kyrene School District Jobs

What Kyrene School District employees say

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Benefits

Hours and flexibility

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