Job Summary:
Fried Frank is a leading law firm with a strong commitment to pro bono service and social justice. They are seeking an Infrastructure Engineer responsible for ensuring the reliability, security, performance, and scalability of the organization's technology infrastructure while implementing and supporting various environments.
Responsibilities:
• Design, implement, maintain, and optimize physical and virtual server environments, including VMware and Microsoft Hyper-V platforms.
• Administer and support cloud infrastructure, including Microsoft Azure and Microsoft 365 services.
• Manage enterprise storage systems, replication technologies, backup solutions, and disaster recovery platforms.
• Monitor infrastructure health, capacity, performance, and availability to ensure maximum uptime and operational efficiency.
• Serve as a Tier 2/3 escalation resource for complex server, storage, cloud, networking, and identity management issues.
• Lead infrastructure projects including system migrations, cloud adoption initiatives, hardware refreshes, and technology upgrades.
• Develop, test, and maintain disaster recovery and business continuity plans for on-premises systems, Azure workloads, virtual machines, and Microsoft 365 environments.
• Implement and maintain security best practices, including vulnerability remediation, patch management, access controls, and Active Directory administration.
• Manage and support enterprise monitoring and reporting tools such as Varonis, ManageEngine, Dell iDRAC/OpenManage, and related platforms.
• Maintain accurate network diagrams, topology maps, hardware inventories, configuration documentation, and standard operating procedures.
• Collaborate with vendors, service providers, and internal teams to resolve infrastructure issues and improve system performance.
• Evaluate emerging technologies and provide recommendations to improve reliability, scalability, and operational efficiency.
• Participate in after-hours maintenance activities and emergency response efforts as required.
Qualifications:
Required:
• Associate degree in Computer Science, Information Technology, or a related technical field, or equivalent combination of education and experience.
• 5+ years of experience supporting enterprise infrastructure environments.
• Strong experience administering Windows Server operating systems.
• Experience with VMware virtualization technologies.
• Hands-on experience with Microsoft Azure, Microsoft 365, and hybrid cloud environments.
• Experience managing enterprise storage solutions, replication technologies, and backup systems.
• Experience supporting Active Directory, Group Policy, DNS, DHCP, and identity management services.
• Experience with disaster recovery planning and implementation.
• Familiarity with infrastructure monitoring, reporting, and management platforms.
• Strong understanding of infrastructure architecture, systems design, and enterprise technology operations.
• Advanced troubleshooting and problem-solving skills across server, storage, cloud, and virtualization platforms.
• Ability to communicate technical concepts effectively to both technical and non-technical audiences.
• Excellent documentation and organizational skills.
• Ability to manage multiple priorities and projects in a fast-paced environment.
• Strong interpersonal skills with the ability to collaborate across departments and with external vendors.
• Self-motivated with the ability to work independently and make sound technical decisions.
• Commitment to maintaining high standards of security, reliability, and customer service.
• Ability to lift and install IT equipment as needed.
• Regular attendance and punctuality are essential functions of this position.
Preferred:
• Bachelor's degree preferred.
• Microsoft Azure Administrator, Azure Solutions Architect, VMware VCP, or equivalent certifications.
• Experience with PowerShell scripting and automation.
• Experience supporting cybersecurity initiatives, vulnerability management, and compliance requirements.
• Experience working within financial services, legal, healthcare, or other highly regulated environments.
Company:
Counsel to many of the world’s largest companies, financial institutions and investment firms. Founded in 1971, the company is headquartered in New York, USA, with a team of 501-1000 employees. The company is currently Late Stage.