ZipRecruiter

Log In

1

Associate In Claims Jobs in Baltimore, MD (NOW HIRING)

Erie Insurance

Liability Specialist

Silver Spring, MD · On-site +1

$63K - $100K/yr

Completion of Associate in Claims (AIC) program preferred. Physical Requirements * Lifting/Moving 0-20 lbs; Occasional ( * Lifting/Moving 20-50 lbs; Occasional ( * Ability to move over 50 lbs using ...

Sun Life Financial

Senior Manager, Claims

Baltimore, MD · Hybrid

$72K - $108K/yr

We have more than 6,400 employees and associates in our partner dental practices and operate ... The Opportunity The Senior Manager, Life & Disability Claims is part of the Claims Management Team ...

Sun Life Financial

Senior Manager, Claims

Baltimore, MD · Hybrid

$72K - $108K/yr

We have more than 6,400 employees and associates in our partner dental practices and operate ... The Opportunity The Senior Manager, Life & Disability Claims is part of the Claims Management Team ...

UCX

Mill Claims Coordinator

Glen Burnie, MD · On-site

$19 - $20/hr

Process mill defect claims by submitting a complete claim form, samples, photos, and other ... Associate's degree in a Business Related Field or minimum of 2 years of work experience in a ...

CareFirst

Claims Adjuster III (Remote)

Baltimore, MD · Remote

Ensure claims are handled within authority limits, and in line with standard procedures and ... The associate is primarily seated while performing the duties of the position. Occasional walking ...

GT Independence

Claims (Billing) Specialist

Baltimore, MD · On-site

$19.25 - $25.75/hr

If you thrive in a collaborative environment, love what you do, and are eager to grow, you're in ... Associate degree preferred EXPERIENCE AND QUALIFICATIONS * 2 years of experience relevant to the ...

next page

Showing results 1-20

All JobsAssociate In Claims JobsAssociate In Claims Jobs in Baltimore, MD

Associate In Claims information

See Baltimore, MD salary details

$13

$20

$30

How much do associate in claims jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for associate in claims in Baltimore, MD is $20.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $22.93 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate In Claims, and why are they important?

To thrive as an Associate In Claims, you need a solid understanding of insurance principles, claim investigation, and policy analysis, often supported by an AIC designation or similar qualification. Familiarity with claims management systems, documentation tools, and relevant regulatory software is typically required. Strong analytical thinking, negotiation, and customer service skills help you resolve claims efficiently and build trust with policyholders. These competencies are essential for accurate claim handling, regulatory compliance, and maintaining company reputation.

Is the AIC designation worth it?

The Associate in Claims (AIC) designation is valuable for claims professionals as it demonstrates industry knowledge and commitment, potentially leading to career advancement. It involves completing coursework and passing exams focused on claims handling, ethics, and industry standards, which can enhance job prospects and credibility in the claims field.

What is an Associate in Claims?

An Associate in Claims (AIC) is a professional designation awarded by The Institutes to individuals who have demonstrated expertise in handling insurance claims. The designation is achieved by completing a series of courses and exams focused on claims investigation, evaluation, negotiation, and settlement. Earning an AIC can enhance a claims professional's knowledge, credibility, and career advancement opportunities within the insurance industry.

What is the role of a claims associate?

A claims associate is responsible for reviewing and processing insurance claims, verifying coverage, and determining claim validity. They often communicate with clients, adjust claims as needed, and use claims management software to ensure accurate and timely resolution of claims.

What does a claim associate do?

A claim associate reviews and processes insurance claims by evaluating the validity of claims, gathering necessary documentation, and determining appropriate payouts. They use claims management software and often work within established policies to ensure accurate and timely resolution of claims.

What are some common challenges faced by an Associate in Claims, and how can they be overcome?

Associates in Claims often encounter challenges such as handling high volumes of claims, managing tight deadlines, and communicating effectively with policyholders who may be upset or stressed. To overcome these challenges, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing effective communication and conflict resolution techniques helps build trust with clients and resolve disputes more efficiently. Regular collaboration with senior adjusters and ongoing training can also support professional growth and improve problem-solving abilities.

What is the difference between Associate In Claims vs Claims Adjuster?

AspectAssociate In ClaimsClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licenses or certificationsHigh school diploma; licensing often required depending on state and claim type
Work EnvironmentOffice setting, administrative tasks, team collaborationField or office; inspecting damages, interviewing claimants, assessing damages
Industry UsageInsurance companies, claims departmentsInsurance companies, third-party claims firms
Common Search/ComparisonAssociate In Claims vs Claims Adjuster

The main difference between Associate In Claims and Claims Adjuster lies in their roles and responsibilities. An Associate In Claims typically supports claims processing, handles administrative tasks, and may be in training or entry-level positions. Claims Adjusters, on the other hand, actively investigate and evaluate claims, often inspecting damages and negotiating settlements. Both roles require similar credentials and work within insurance environments, but Claims Adjusters have more direct involvement in claim resolution.

How long does it take to get an AIC designation?

The Associate in Claims (AIC) designation typically takes about 6 to 12 months to complete, depending on the individual's study schedule and prior experience. The program involves completing coursework and passing exams in claims handling, often requiring dedicated study time and practical knowledge of insurance processes.
What are popular job titles related to Associate In Claims jobs in Baltimore, MD? For Associate In Claims jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Associate In Claims jobs in Baltimore, MD look for? The top searched job categories for Associate In Claims jobs in Baltimore, MD are:
Associate In Claims jobs near you
Infographic showing various Associate In Claims job openings in Baltimore, MD as of June 2026, with employment types broken down into 1% As Needed, 98% Full Time, and 1% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,376 per year, or $20.9 per hour.
Liability Specialist

Liability Specialist

Erie Insurance

Silver Spring, MD • On-site, Remote

$63K - $100K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Erie Insurance Group rating

8.8

Company rating: 8.8 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

52nd of 261 rated insurance

Job description

Division or Field Office:

Casualty Claims Division

Department of Position: Home & Auto Liability Dept 

Work from:

Remote in Silver Spring, MD or DC Salary Range:

$63,130.00 - $100,843.00 *

salary range is for this level and may vary based on actual level of role hired for

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. 
Benefits That Go Beyond The Basics

We strive to be Above all in Service to our customers-and to our employees. That's why Erie Insurance offers you an exceptional benefits package, including:

  • Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
  • Low contributions to medical and prescription premiums. We currently pay up to 97% of employees' monthly premium costs.
  • Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
  • 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
  • Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
  • Career development. Including a tuition reimbursement program for higher education and industry designations.
     

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

Position Summary

Exercises independent discretion and judgement in claims handling involving complex liability issues, to include coverage issues and severe injury claims.

  • Candidate will primarily handle claims for MD, DC or WV but could handle claims for other jurisdictions.
  • Preferred candidate will work remote and can live near MD or DC however, hiring manager will consider candidates that live in Northern VA and/or West Virginia or within surrounding areas.
Duties and Responsibilities
  • Conducts investigations, evaluate and make recommendations regarding coverage and liability.
  • Handles claims involving complex liability, damages or coverages. 
  • Negotiates with all parties, or their representatives, within designated authority.
  • Documents the file and submits reports. 
  • Identifies subrogation opportunities and initiates appropriate action.
  • Completes required training.
  • The position requires the incumbent to provide support for property claims during periods of heavy volume.
  • Trains and mentors.
  • Travel for training may be required.


The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.


This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.

Capabilities
  • Values Diversity
  • Nimble Learning
  • Self-Development
  • Collaborates
  • Customer Focus
  • Cultivates Innovation
  • Optimizes Work Processes (IC)
  • Instills Trust
  • Ensures Accountability
  • Job-Specific Knowledge
  • Decision Quality
Qualifications

Minimum Educational and Experience Requirements 

  • High school diploma or GED required; 
  • Associates or bachelor's degree preferred. 


Additional Experience 

  • Five years casualty claims adjusting experience or equivalent experience in the medical or legal field required.
  • Broad knowledge and expertise in the areas of liability coverages, laws and injuries required.
  • Position requires incumbents to provide support for property claims during periods of heavy volume.
  • Travel for training may be required.


Designations and/or Licenses 

  • Valid driver's license required. 
  • Completion of Associate in Claims (AIC) program preferred.
Physical Requirements
  • Lifting/Moving 0-20 lbs; Occasional (<20%)
  • Lifting/Moving 20-50 lbs; Occasional (<20%)
  • Ability to move over 50 lbs using lifting aide equipment; Occasional (<20%)
  • Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%)
  • Climbing/accessing heights; Rarely
  • Driving; Occasional (<20%)
  • Manual Keying/Data Entry/inputting information/computer use; Frequent (50-80%)

What Erie Insurance Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply