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Associate In Claims Jobs in Virginia (NOW HIRING)

Fraud Claims Law Specialist (FCLS), Certified Insurance Fraud Investigator (CIFI), Certified Fraud Examiner (CFE), Chartered Property Casualty Underwriter (CPCU), Associate in Claims (AIC). Education ...

Associate Claims Examiner

Richmond, VA

$17.75 - $23.75/hr

You'll develop hands-on expertise in evaluating and resolving commercial insurance claims under the ... Associate's or Bachelor's degree, or relevant experience in the insurance industry. * Superior ...

P&C Claims Associate

Roanoke, VA · On-site

$15.50 - $21/hr

Are you seeking a professional career in Roanoke? Do you like solving problems, analyzing details ... Join our team as a Property & Casualty Claims Associate! Our Organization We are a Roanoke-owned ...

Associate Claims Examiner

Richmond, VA · On-site

$17.75 - $23.75/hr

You'll develop hands-on expertise in evaluating and resolving commercial insurance claims under the ... Associate's or Bachelor's degree, or relevant experience in the insurance industry. * Superior ...

Commercial Lines Claims Associate

Glen Allen, VA · On-site

$16.50 - $22.25/hr

Commercial Lines Claims Associate Location: Glen Allen, VA 23060 Reports to: Chief Counsel ... Gain proficiency in ISO and proprietary policy language over time. * Collaborate with internal ...

Claims Associate

Glen Allen, VA · On-site

$25.94/hr

... Claims Associate focused on Workers' Compensation in their growing claims division. This is a ... You'll work closely with a Team Leader in a fast-paced, professional environment with exposure to ...

WC Claims Associate

Roanoke, VA · On-site

$15.50 - $21/hr

We are currently hiring a Workers' Compensation Claims Associate to join our Roanoke owned ... In this role, you'll be part of a team that administers self-insurance risk pools - an alternative ...

Liability Adjuster

Richmond, VA · Remote

$56K - $90K/yr

Position Summary Exercises independent discretion and judgement in claims handling involving ... Associate's or Bachelor's degree, preferred. Designations and/or Licenses * Appropriate license as ...

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Associate In Claims information

See Virginia salary details

$13

$20

$30

How much do associate in claims jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for associate in claims in Virginia is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate In Claims, and why are they important?

To thrive as an Associate In Claims, you need a solid understanding of insurance principles, claim investigation, and policy analysis, often supported by an AIC designation or similar qualification. Familiarity with claims management systems, documentation tools, and relevant regulatory software is typically required. Strong analytical thinking, negotiation, and customer service skills help you resolve claims efficiently and build trust with policyholders. These competencies are essential for accurate claim handling, regulatory compliance, and maintaining company reputation.

Is the AIC designation worth it?

The Associate in Claims (AIC) designation is valuable for claims professionals as it demonstrates industry knowledge and commitment, potentially leading to career advancement. It involves completing coursework and passing exams focused on claims handling, ethics, and industry standards, which can enhance job prospects and credibility in the claims field.

What is an Associate in Claims?

An Associate in Claims (AIC) is a professional designation awarded by The Institutes to individuals who have demonstrated expertise in handling insurance claims. The designation is achieved by completing a series of courses and exams focused on claims investigation, evaluation, negotiation, and settlement. Earning an AIC can enhance a claims professional's knowledge, credibility, and career advancement opportunities within the insurance industry.

What is the role of a claims associate?

A claims associate is responsible for reviewing and processing insurance claims, verifying coverage, and determining claim validity. They often communicate with clients, adjust claims as needed, and use claims management software to ensure accurate and timely resolution of claims.

What does a claim associate do?

A claim associate reviews and processes insurance claims by evaluating the validity of claims, gathering necessary documentation, and determining appropriate payouts. They use claims management software and often work within established policies to ensure accurate and timely resolution of claims.

What are some common challenges faced by an Associate in Claims, and how can they be overcome?

Associates in Claims often encounter challenges such as handling high volumes of claims, managing tight deadlines, and communicating effectively with policyholders who may be upset or stressed. To overcome these challenges, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing effective communication and conflict resolution techniques helps build trust with clients and resolve disputes more efficiently. Regular collaboration with senior adjusters and ongoing training can also support professional growth and improve problem-solving abilities.

What is the difference between Associate In Claims vs Claims Adjuster?

AspectAssociate In ClaimsClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licenses or certificationsHigh school diploma; licensing often required depending on state and claim type
Work EnvironmentOffice setting, administrative tasks, team collaborationField or office; inspecting damages, interviewing claimants, assessing damages
Industry UsageInsurance companies, claims departmentsInsurance companies, third-party claims firms
Common Search/ComparisonAssociate In Claims vs Claims Adjuster

The main difference between Associate In Claims and Claims Adjuster lies in their roles and responsibilities. An Associate In Claims typically supports claims processing, handles administrative tasks, and may be in training or entry-level positions. Claims Adjusters, on the other hand, actively investigate and evaluate claims, often inspecting damages and negotiating settlements. Both roles require similar credentials and work within insurance environments, but Claims Adjusters have more direct involvement in claim resolution.

How long does it take to get an AIC designation?

The Associate in Claims (AIC) designation typically takes about 6 to 12 months to complete, depending on the individual's study schedule and prior experience. The program involves completing coursework and passing exams in claims handling, often requiring dedicated study time and practical knowledge of insurance processes.
What cities in Virginia are hiring for Associate In Claims jobs? Cities in Virginia with the most Associate In Claims job openings:
Infographic showing various Associate In Claims job openings in Virginia as of June 2026, with employment types broken down into 1% As Needed, 98% Full Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,279 per year, or $20.8 per hour.
SIU / Claims Investigator - Northern VA / DC Area

SIU / Claims Investigator - Northern VA / DC Area

Allied Universal

Winchester, VA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago


Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,421 frontline employees who took The Breakroom Quiz

67th of 103 rated security


Job description

Overview

Company Overview:

Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you're ready to grow with the best, explore a career with us and make a difference.

Job Description

Allied Universal is hiring a Special Investigations Unit (SIU) Investigator. Special Investigations Unit (SIU) Specialists investigate claims with red flags that suggest fraudulent behavior In relation to an Insurance claim. The SIU Specialist must use their extensive knowledge of Insurance policies and the components of fraud to determine If claims warrant reporting to the appropriate state agency for prosecution.

  • Private Investigator's license required prior to applying 
  • Must possess a valid driver's license with at least one year of driving experience 

RESPONSIBILITIES:

  • Independently investigate suspected fraudulent insurance claims for a variety of coverage to include workers' compensation, general liability, property and casualty and disability
  • Acquire and gather information through use of own discretion, and guidance from clients and case managers, by means of data collection, interviews, research and collaboration with other SIU entities, law enforcement and state Departments of Insurance
  • Create and maintain detailed documentation for investigations, file reviews, audits, training tasks, consulting projects, and other assignments as directed
  • Produce professional and expert reports, memos, and letters that are clear, concise, and grammatically correct
  • Run appropriate database indices if necessary and verify the accuracy of results found
  • Independently develop a strategic plan to achieve assignment objectives, ensuring thorough documentation and effective communication with clients and their Special Investigation Unit Supervisor

QUALIFICATIONS (MUST HAVE):

  • Must possess one or more of the following:
    • Bachelor's degree in Criminal Justice
    • High School diploma or higher with a minimum of five (5) years of demonstrated professional law enforcement experience with specific attention to investigations related to fraud
  • Ability to be properly licensed as a Private Investigator as required by the state where work Is completed
  • Post offer, must be able to successfully complete the Allied Universal Investigations training/orientation course
  • Minimum of five (5) years of demonstrated experience conducting complex insurance investigations or adjusting complex insurance claims
  • Proficient understanding and application of anti-fraud laws, insurance regulations, and compliance standards within their home state and designated regional area.
  • Proficient in utilizing laptop computers and cell phones.
  • Special Investigative Unit (SIU) Compliance knowledge
  • Ability to type 40+ words per minute with minimum error
  • Flexibility to work varied and irregular hours and days including weekends and holidays

PREFERRED QUALIFICATIONS (NICE TO HAVE):

  • Military experience
  • Law enforcement
  • Insurance administration experience
  • Familiarity with California SIU regulations
  • One or more of the following professional industry certifications:
    • Certified Fraud Investigator (CFE)
    • Certified Insurance Fraud Investigator (CIFI)
    • Fraud Claim Law Associate (FCLA)
    • Fraud Claim Law Specialist (FCLS)
    • Certified Protection Professional (CPP)
    • Associate in Claims (AIC)
    • Chartered Property Casualty Underwriter (CPCU)

BENEFITS:

  • Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
  • Seven paid holidays annually, sick days available where required by law
  • Vacation time offered at an initial accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law
Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID2026-1606329Employment Type: FULL_TIME

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US