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Associate In Claims Jobs in Tennessee (NOW HIRING)

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Associate In Claims information

See Tennessee salary details

$12

$19

$27

How much do associate in claims jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for associate in claims in Tennessee is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.96 per hour, depending on experience, location, and employer.

Is being an Associate In Claims hard?

Being an Associate In Claims can be challenging as it requires strong attention to detail, good communication skills, and the ability to analyze insurance policies and claims. The role often involves handling complex cases, working under deadlines, and using claims management software, which can be demanding for some individuals.

What skills and qualifications are needed to thrive as an associate in claims?

To thrive as an Associate In Claims, you need a solid understanding of insurance principles, claim investigation, and policy analysis, often supported by an AIC designation or similar qualification. Familiarity with claims management systems, documentation tools, and relevant regulatory software is typically required. Strong analytical thinking, negotiation, and customer service skills help you resolve claims efficiently and build trust with policyholders. These competencies are essential for accurate claim handling, regulatory compliance, and maintaining company reputation.

What is an associate in claims?

An Associate in Claims (AIC) is a professional designation awarded by The Institutes to individuals who have demonstrated expertise in handling insurance claims. The designation is achieved by completing a series of courses and exams focused on claims investigation, evaluation, negotiation, and settlement. Earning an AIC can enhance a claims professional's knowledge, credibility, and career advancement opportunities within the insurance industry.

What are common challenges faced by an associate in claims, and how can they be overcome?

Associates in Claims often encounter challenges such as handling high volumes of claims, managing tight deadlines, and communicating effectively with policyholders who may be upset or stressed. To overcome these challenges, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing effective communication and conflict resolution techniques helps build trust with clients and resolve disputes more efficiently. Regular collaboration with senior adjusters and ongoing training can also support professional growth and improve problem-solving abilities.

How much do associates in claims make in the US?

Associates in claims typically earn an average annual salary of around $45,000 to $55,000 in the US, depending on experience, location, and employer. Entry-level positions may start lower, while experienced claims associates or those with specialized skills can earn higher wages.

What is the difference between Associate In Claims vs Claims Adjuster?

AspectAssociate In ClaimsClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licenses or certificationsHigh school diploma; licensing often required depending on state and claim type
Work EnvironmentOffice setting, administrative tasks, team collaborationField or office; inspecting damages, interviewing claimants, assessing damages
Industry UsageInsurance companies, claims departmentsInsurance companies, third-party claims firms
Common Search/ComparisonAssociate In Claims vs Claims Adjuster

The main difference between Associate In Claims and Claims Adjuster lies in their roles and responsibilities. An Associate In Claims typically supports claims processing, handles administrative tasks, and may be in training or entry-level positions. Claims Adjusters, on the other hand, actively investigate and evaluate claims, often inspecting damages and negotiating settlements. Both roles require similar credentials and work within insurance environments, but Claims Adjusters have more direct involvement in claim resolution.

What cities in Tennessee are hiring for Associate In Claims jobs?

Cities in Tennessee with the most Associate In Claims job openings:

Infographic showing various Associate In Claims job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,621 per year, or $19 per hour.

Part - Time Business Office Associate

The University of Memphis

Memphis, TN • On-site

Other

Posted 5 days ago


University Of Memphis rating

8.9

Company rating: 8.9 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

34th of 618 rated colleges and universities


Job description

Part-time Business Office Associate

The Memphis Speech and Hearing Center (MSHC) is seeking a dependable and organized Part-time Business Office Associate to support front desk and administrative operations. This position serves as a key point of contact for patients, providers, and insurance companies while ensuring efficient patient flow and excellent customer service.

This position is part-time, 4 days a week. The hours of operation are 8:00 AM - 4:30 PM. The days worked are flexible.

If you are interested, please submit your resume and a letter of interest that includes responses to the four questions below to Hannah Beth Scott (hbcnwill@memphis.edu) with "MSHC Part Time Business Office Associate" in the subject line:

1. Describe your work experience with medical or insurance records.

2. Describe your customer service experience.

3. Are you bilingual? If yes, please list all languages spoken.

Responsibilities

Greets and checks in patients and maintains accurate patient records. Verifies insurance eligibility and benefits prior to appointments. Collects copayments, deductibles, and outstanding balances. Answers phone calls and assist patients with scheduling and general inquiries. Communicates with insurance companies regarding coverage and claims. Coordinates with providers and graduate students regarding scheduling and patient needs. Interacts professionally with all individuals in the clinic. Follows all HIPAA guidelines to protect patient confidentiality.

Qualifications

High school diploma or equivalent required. Prior experience in a medical office, healthcare administration, or insurance verification preferred.

Knowledge, Skills and Abilities:

Strong communication, organization, and multitasking skills Ability to work efficiently in a fast-paced environment Experience with electronic medical records and insurance verification


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