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Associate Help Desk Technician Jobs in Spring, TX

ProPetro Services, Inc.

Desktop Support Technician

Houston, TX · On-site

$19.25 - $24.50/hr

Track the Help Desk e-ticketing system and respond to requests in a timely manner * Set up Virtual ... Bachelor's Degree or Associates degree, preferred * Proficient knowledge of Microsoft Office 365 ...

PSA BDP

IT Service Desk Admin

Houston, TX · On-site

Job Title IT Service Desk Admin Education Associate Degree Location Houston - Houston, TX 77032 US (Primary) Career Level Experienced (Non-Manager) Category Information Technology Job Type Permanent ...

Converge Resources

IT Technician

Houston, TX · Remote

This role blends day-to-day help-desk service with hands-on server, network, workstation, and ... The technician will use a personal vehicle, with eligible business mileage or fuel reimbursed ...

Harris County

PC Technician (Adult Probation)

Houston, TX

$4.4K - $4.9K/mo

... Associate degree or higher in electronics and/or computer science. Certifications: CompTIA A+, Microsoft or similar relevant certifications. Experience working with end users in a Help Desk position ...

Harris County

PC Technician (Adult Probation)

Houston, TX · On-site

$4.4K - $4.9K/mo

... Associate degree or higher in electronics and/or computer science. Certifications: CompTIA A+, Microsoft or similar relevant certifications. Experience working with end users in a Help Desk position ...

NetCov

Service Desk Specialist - Onsite

Houston, TX · On-site

Associate's degree in Information Technology, Computer Science, Network Administration or related business field. * 1-3 years of relevant IT experience as either a Help Desk Analyst, Desktop ...

Bdp International

IT Service Desk Admin

Houston, TX · On-site

Position Summary Service Desk Excellence-Administrator supports Service Desk operations, Microsoft ... Associate's or Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or a ...

Blink Fitness - Hobby

Be Seen First

Front Desk Associate

Houston, TX · On-site

$11/hr

... Desk Associate! What is a Moodlifter you ask? Moodlifters are the people who greet each of our ... They consistently go above and beyond and you can't help but smile when you see them.

Blink Fitness - Hobby

Be Seen First

Front Desk Associate

Houston, TX · On-site

$11/hr

... Desk Associate! What is a Moodlifter you ask? Moodlifters are the people who greet each of our ... They consistently go above and beyond and you can't help but smile when you see them.

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All JobsAssociate Help Desk Technician JobsAssociate Help Desk Technician Jobs in Spring, TX

Associate Help Desk Technician information

See Spring, TX salary details

$12

$19

$29

How much do associate help desk technician jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for associate help desk technician in Spring, TX is $19.10, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $21.39 per hour, depending on experience, location, and employer.

What does an associate help desk technician do?

An Associate Help Desk Technician provides technical support to users by troubleshooting hardware and software issues, answering inquiries, and resolving common IT problems. They often work as part of an IT support team, handling requests through phone, email, or ticketing systems. Their responsibilities may include setting up new equipment, installing software, and escalating complex issues to higher-level technicians. This role is typically entry-level and serves as a foundation for advancing in IT support careers.

What are the key skills and qualifications needed to thrive as an associate help desk technician, and why are they important?

To thrive as an Associate Help Desk Technician, you need a foundational understanding of computer systems, troubleshooting techniques, and customer support, often supported by a relevant associate degree or CompTIA A+ certification. Familiarity with ticketing systems, remote desktop tools, and basic networking concepts is commonly required. Strong communication, patience, and problem-solving abilities are essential soft skills for effectively assisting users and managing stressful situations. These skills and qualifications ensure timely resolution of technical issues and contribute to high user satisfaction within an organization.

What are some common challenges faced by associate help desk technicians, and how can they be addressed?

Associate Help Desk Technicians often encounter challenges such as managing a high volume of support requests, troubleshooting unfamiliar technical issues, and balancing multiple tasks simultaneously. To address these challenges, it's important to develop strong organizational skills, utilize ticketing systems efficiently, and maintain clear communication with both users and senior IT staff. Proactively seeking feedback and participating in ongoing training can also help technicians stay updated on new technologies and improve their problem-solving abilities.

What is the difference between Associate Help Desk Technician vs Help Desk Technician?

AspectAssociate Help Desk TechnicianHelp Desk Technician
Required CertificationsCompTIA A+, Network+ (preferred)CompTIA A+, Network+ (preferred)
Work EnvironmentEntry-level support, help desk, IT support teamsHelp desk, technical support, customer service
Employer & Industry UsageIT departments, tech companies, corporate supportIT service providers, corporate IT, tech support firms

The Associate Help Desk Technician and Help Desk Technician roles share similar certifications and work environments, often overlapping in entry-level IT support tasks. The main difference lies in job titles used by employers, with 'Associate' emphasizing an entry-level position. Both roles serve as foundational support roles in IT, focusing on troubleshooting, customer service, and technical assistance.

What are the most commonly searched types of Help Desk Technician jobs in Spring, TX?

The most popular types of Help Desk Technician jobs in Spring, TX are:

What cities near Spring, TX are hiring for Associate Help Desk Technician jobs?

Cities near Spring, TX with the most Associate Help Desk Technician job openings:

Associate Help Desk Technician jobs near you
Infographic showing various Associate Help Desk Technician job openings in Spring, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,732 per year, or $19.1 per hour.

Desktop Support Technician

ProPetro Services, Inc.

Houston, TX • On-site

$19.25 - $24.50/hr

Full-time

Posted 6 days ago

Job description

CURRENT EMPLOYEES - Please apply using "Jobs Hub" in Workday. This career site is for external applicants only.
Job Description:
Job Summary
The Desktop Support Technician provides basic desktop support to all organizational personnel; troubleshoots basic software, hardware, and other Information Technology (IT) related issues; tracks the Help Desk e-ticketing system and responds to requests in a timely manner; and performs general IT device repair.
Responsibilities
  • Provide basic desktop support to all organizational personnel
  • Troubleshoot basic software, hardware, and other IT related issues
  • Track the Help Desk e-ticketing system and respond to requests in a timely manner
  • Set up Virtual Conferencing (VC) systems in conference and meeting rooms
  • Answer any calls that may come to the help desk phone and give on-site support as needed
  • Perform IT device repair (i.e., laptops, cell phones, tablets, etc.)
  • Assist with maintaining IT Department inventory
  • Assist with IT projects as requested
  • Maintain compliance with Health, Safety, and Environmental (HSE) policies by attending all required HSE training sessions, safety meetings, and always utilize proper Personal Protective Equipment (PPE)
  • Other duties as assigned

Job Qualifications
  • Minimum 6 months experience in an IT desktop support role, preferred
  • Bachelor's Degree or Associates degree, preferred
  • Proficient knowledge of Microsoft Office 365 applications, required
  • Strong verbal and written communication skills, can effectively interact with personnel at all levels of the organization
  • Strong analytical and critical thinking skills, able to solve problems independently and collectively
  • Must be personable with a positive attitude and a strong sense of customer services
  • Must be physically able to bend, stoop, kneel, twist, crawl, and may occasionally need to climb a ladder

Physical Demands
The physical demands described here represent those required for an employee to successfully perform the role's essential functions. Reasonable accommodation may be made for individuals with disabilities to perform their major responsibilities.
While performing the duties of this job, the employee is regularly required to sit, stand, or walk; use hands to manipulate, handle, or feel; reach with hands and arms; stoop or bend; and talk or hear. The employee must occasionally lift and/or move up to 50 lbs.
Work Environment
The work environment characteristics described here represent environmental conditions an employee will encounter while performing the role's essential functions. The noise level in some work environments can be moderate and an employee may encounter extreme weather conditions while performing major duties. Reasonable accommodation may be provided for individuals with disabilities to perform their major responsibilities.
Disclaimer
The information provided in this job description indicates the general nature and level of work performed by employees within the role's classification. This job description is not to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications required of employees assigned to this role.
ProPetro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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