Help Desk Support Tier 1
$20.50 - $27.50/hr
Essential Functions * Organizes IT support requests and works to resolve issues and answer questions for the end-user. * Monitors and reports on the health of the IT environment and escalate issues ...
Help Desk Support Tier 1
$20.50 - $27.50/hr
Essential Functions * Organizes IT support requests and works to resolve issues and answer questions for the end-user. * Monitors and reports on the health of the IT environment and escalate issues ...
Develop help sheets and FAQ lists for end users. * Assuming the Technical Escalation Service Desk ... Service Desk Technician must have a strong aptitude in OS repairs, Spyware and Virus removal ...
Develop help sheets and FAQ lists for end users. * Assuming the Technical Escalation Service Desk ... Service Desk Technician must have a strong aptitude in OS repairs, Spyware and Virus removal ...
Help Desk Support Tier 1
$20.50 - $27.50/hr
Essential Functions * Organizes IT support requests and works to resolve issues and answer questions for the end-user. * Monitors and reports on the health of the IT environment and escalate issues ...
Help Desk Support Tier 1
$20.50 - $27.50/hr
Essential Functions * Organizes IT support requests and works to resolve issues and answer questions for the end-user. * Monitors and reports on the health of the IT environment and escalate issues ...
... our teams help customers solve complex challenges in some of the world's most demanding ... Associate degree in Information Technology, Computer Science, or a related field preferred ...
... our teams help customers solve complex challenges in some of the world's most demanding ... Associate degree in Information Technology, Computer Science, or a related field preferred ...
Service Desk technician Location: 4012 South Dairy Ashford 77082 About the role: This position will ... by US Helpdesk o Laptops and desktop on both HCTRA and HCO network o IRT vehicle computers ...
Service Desk technician Location: 4012 South Dairy Ashford 77082 About the role: This position will ... by US Helpdesk o Laptops and desktop on both HCTRA and HCO network o IRT vehicle computers ...
IT Service Desk Technician
Houston, TX · On-site
Service Desk technician Location: 4012 South Dairy Ashford 77082 About the role: This position will ... by US Helpdesk o Laptops and desktop on both HCTRA and HCO network o IRT vehicle computers ...
Quick apply
IT Service Desk Technician
Houston, TX · On-site
Service Desk technician Location: 4012 South Dairy Ashford 77082 About the role: This position will ... by US Helpdesk o Laptops and desktop on both HCTRA and HCO network o IRT vehicle computers ...
... our teams help customers solve complex challenges in some of the world's most demanding ... Associate degree in Information Technology, Computer Science, or a related field preferred ...
... our teams help customers solve complex challenges in some of the world's most demanding ... Associate degree in Information Technology, Computer Science, or a related field preferred ...
IT Service Desk Technician
Houston, TX · On-site
Service Desk technician Location: 4012 South Dairy Ashford 77082 About the role: This position will ... Maintain two-way relationships with precinct IT members to help troubleshoot and fix any issues
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IT Service Desk Technician
Houston, TX · On-site
Service Desk technician Location: 4012 South Dairy Ashford 77082 About the role: This position will ... Maintain two-way relationships with precinct IT members to help troubleshoot and fix any issues
Helpdesk Intern
Houston, TX · On-site
$17 - $23/hr
Nabors is seeking high performing intern for our Help Desk Support team. This role will provide hands on support for resolving routine troubleshooting technology inquiries and service needs for ...
Helpdesk Intern
Houston, TX · On-site
$17 - $23/hr
Nabors is seeking high performing intern for our Help Desk Support team. This role will provide hands on support for resolving routine troubleshooting technology inquiries and service needs for ...
Helpdesk Technician
Houston, TX · On-site
$17.25 - $23.25/hr
Log, track, prioritize, and manage support requests through the helpdesk ticketing system, ensuring accurate records, timely updates, and clear resolution notes. * Diagnose and resolve hardware ...
Quick apply
Helpdesk Technician
Houston, TX · On-site
$17.25 - $23.25/hr
Log, track, prioritize, and manage support requests through the helpdesk ticketing system, ensuring accurate records, timely updates, and clear resolution notes. * Diagnose and resolve hardware ...
IT Service Desk Technician
Houston, TX · On-site
$25/hr
Service Desk technician Location: 4012 South Dairy Ashford 77082 About the role: This position will ... by US Helpdesk o Laptops and desktop on both HCTRA and HCO network o IRT vehicle computers ...
IT Service Desk Technician
Houston, TX · On-site
$25/hr
Service Desk technician Location: 4012 South Dairy Ashford 77082 About the role: This position will ... by US Helpdesk o Laptops and desktop on both HCTRA and HCO network o IRT vehicle computers ...
Receive help desk calls and provide initial technical and functional support to judges, court staff ... An associate degree (60 credit hours) from an accredited college or university in Information ...
Receive help desk calls and provide initial technical and functional support to judges, court staff ... An associate degree (60 credit hours) from an accredited college or university in Information ...
Receive help desk calls and provide initial technical and functional support to judges, court staff ... An associate degree (60 credit hours) from an accredited college or university in Information ...
Receive help desk calls and provide initial technical and functional support to judges, court staff ... An associate degree (60 credit hours) from an accredited college or university in Information ...
Receive help desk calls and provide initial technical and functional support to judges, court staff ... An associate degree (60 credit hours) from an accredited college or university in Information ...
Receive help desk calls and provide initial technical and functional support to judges, court staff ... An associate degree (60 credit hours) from an accredited college or university in Information ...
The (evening) reference desk student worker assists Library staff at the 4th-floor Reference Desk with daily operations. Required to work a set PM schedule (scheduling is negotiable) Duties: • ...
New
The (evening) reference desk student worker assists Library staff at the 4th-floor Reference Desk with daily operations. Required to work a set PM schedule (scheduling is negotiable) Duties: • ...
New
IT Support Technician
Houston, TX · On-site
$20.50 - $28.25/hr
... associates * Provision, configure, and maintain desktop computers, laptops, mobile devices ... Desk, help desk, or desktop support role * Hands-on experience with firewall management and ...
Quick apply
IT Support Technician
Houston, TX · On-site
$20.50 - $28.25/hr
... associates * Provision, configure, and maintain desktop computers, laptops, mobile devices ... Desk, help desk, or desktop support role * Hands-on experience with firewall management and ...
Computer Technician (IT) - Onsite | Baytown, TX
Baytown, TX · On-site
$25.41 - $31.76/hr
This position is supervised by the Help Desk Manager. Responsibilities to include: general ... The Computer Technician is also responsible for creation of new users in the CRCU organization as ...
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Computer Technician (IT) - Onsite | Baytown, TX
Baytown, TX · On-site
$25.41 - $31.76/hr
This position is supervised by the Help Desk Manager. Responsibilities to include: general ... The Computer Technician is also responsible for creation of new users in the CRCU organization as ...
IT Help Desk Support, Tier 1 Position Summary The IT Help Desk Support, Tier 1 role serves as the front line of the IT experience for internal customers across the company. This position is ...
IT Help Desk Support, Tier 1 Position Summary The IT Help Desk Support, Tier 1 role serves as the front line of the IT experience for internal customers across the company. This position is ...
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IT Help Desk Support Tier 1
Houston, TX · On-site
$45K/yr
... technician. Updates the customer on the progress of the resolution at regular intervals. Installs ... Associate's degree in a technical field * Familiarity with Microsoft Windows and Office * Excellent ...
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Be Seen First
IT Help Desk Support Tier 1
Houston, TX · On-site
$45K/yr
... technician. Updates the customer on the progress of the resolution at regular intervals. Installs ... Associate's degree in a technical field * Familiarity with Microsoft Windows and Office * Excellent ...
IT Service Desk Admin
Houston, TX · On-site
Job Title IT Service Desk Admin Education Associate Degree Location Houston - Houston, TX 77032 US (Primary) Career Level Experienced (Non-Manager) Category Information Technology Job Type Permanent ...
IT Service Desk Admin
Houston, TX · On-site
Job Title IT Service Desk Admin Education Associate Degree Location Houston - Houston, TX 77032 US (Primary) Career Level Experienced (Non-Manager) Category Information Technology Job Type Permanent ...
Associate Help Desk Technician information
See Spring, TX salary details
$12.84 - $14.35
12% of jobs
$15.68 is the 25th percentile. Wages below this are outliers.
$14.35 - $15.87
15% of jobs
The median wage is $17.35 / hr.
$15.87 - $17.39
24% of jobs
$17.39 - $18.90
13% of jobs
$18.90 - $20.42
9% of jobs
$20.70 is the 75th percentile. Wages above this are outliers.
$20.42 - $21.94
16% of jobs
$21.94 - $23.45
5% of jobs
$23.45 - $24.97
2% of jobs
$24.97 - $26.49
3% of jobs
$26.49 - $28
0% of jobs
$28 - $29.52
1% of jobs
$12
$19
$29
How much do associate help desk technician jobs pay per hour?
As of Aug 10, 2026, the average hourly pay for associate help desk technician in Spring, TX is $19.10, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $21.39 per hour, depending on experience, location, and employer.
What does an associate help desk technician do?
An Associate Help Desk Technician provides technical support to users by troubleshooting hardware and software issues, answering inquiries, and resolving common IT problems. They often work as part of an IT support team, handling requests through phone, email, or ticketing systems. Their responsibilities may include setting up new equipment, installing software, and escalating complex issues to higher-level technicians. This role is typically entry-level and serves as a foundation for advancing in IT support careers.
What are some common challenges faced by associate help desk technicians, and how can they be addressed?
Associate Help Desk Technicians often encounter challenges such as managing a high volume of support requests, troubleshooting unfamiliar technical issues, and balancing multiple tasks simultaneously. To address these challenges, it's important to develop strong organizational skills, utilize ticketing systems efficiently, and maintain clear communication with both users and senior IT staff. Proactively seeking feedback and participating in ongoing training can also help technicians stay updated on new technologies and improve their problem-solving abilities.
What are the key skills and qualifications needed to thrive as an associate help desk technician, and why are they important?
To thrive as an Associate Help Desk Technician, you need a foundational understanding of computer systems, troubleshooting techniques, and customer support, often supported by a relevant associate degree or CompTIA A+ certification. Familiarity with ticketing systems, remote desktop tools, and basic networking concepts is commonly required. Strong communication, patience, and problem-solving abilities are essential soft skills for effectively assisting users and managing stressful situations. These skills and qualifications ensure timely resolution of technical issues and contribute to high user satisfaction within an organization.
What is the difference between Associate Help Desk Technician vs Help Desk Technician?
| Aspect | Associate Help Desk Technician | Help Desk Technician |
|---|---|---|
| Required Certifications | CompTIA A+, Network+ (preferred) | CompTIA A+, Network+ (preferred) |
| Work Environment | Entry-level support, help desk, IT support teams | Help desk, technical support, customer service |
| Employer & Industry Usage | IT departments, tech companies, corporate support | IT service providers, corporate IT, tech support firms |
The Associate Help Desk Technician and Help Desk Technician roles share similar certifications and work environments, often overlapping in entry-level IT support tasks. The main difference lies in job titles used by employers, with 'Associate' emphasizing an entry-level position. Both roles serve as foundational support roles in IT, focusing on troubleshooting, customer service, and technical assistance.
What are the most commonly searched types of Help Desk Technician jobs in Spring, TX? The most popular types of Help Desk Technician jobs in Spring, TX are:
What cities near Spring, TX are hiring for Associate Help Desk Technician jobs? Cities near Spring, TX with the most Associate Help Desk Technician job openings:
Job description
Essential Functions
- Organizes IT support requests and works to resolve issues and answer questions for the end-user.
- Monitors and reports on the health of the IT environment and escalate issues as appropriate.
Duties and Responsibilities
- Procures, deploys, maintains, and supports end-user devices and software across local and remote locations.
- Assists users with printers, tablets, mobile phones, and other peripherals.
- Develops and maintains appropriate documentation of processes and procedures to aid other IT staff members.
- Maintains and helps develop the IT customer service process.
- Works closely with other team members to resolve tickets in a timely manner; identifies trends and implements/suggests proactive measures.
- Performs after-hours maintenance as needed.
- Other duties as assigned
About Star Pipe Products
Sourced by ZipRecruiter
Industry
Utilities
Company size
501 - 1,000 Employees
Headquarters location
Houston, TX, US
Year founded
1981