Associate Hardware Engineer Jobs in Atlanta, GA (NOW HIRING)

Job Summary:
GoTo Foods is seeking a Sr. Systems/Network Engineer to ensure the reliability and operational excellence of their information systems that support enterprise infrastructure. The role involves configuring, maintaining, supporting, and optimizing hardware/software in an Enterprise IT environment, while also providing troubleshooting and support for system/network issues.
Responsibilities:
• Performs public cloud access management and cost optimization.
• Performs system patching, upgrades, backups and migrations during their production life cycle.
• Maintain MDM Platforms for iOS, Android, and Windows-based environments.
• Provides administration for special projects/systems and underlying infrastructure.
• Evaluates server and network hardware, operating systems, and applications for integration in the environment.
• Develop/maintain Change and Release Management routines and ensure results through metric driven dashboards.
• Ability to recognize, analyze, and effectively solve problems in a timely and organized manner using industry’s best practices and procedures. Root cause identification and remediation on various hardware and software platforms.
• Performs essential functions with respect to Identify Access Management (IAM), SSO, collaboration tools and enterprise licensing.
• Performs network systems and architectural analysis and design activities for backend systems.
• Prepares network documentation, including system design documents, deployment and testing plans, network diagrams, and system monitoring and maintenance procedures.
• Performs and reports root cause analysis.
• Participates in capacity planning and infrastructure upgrade projects.
• Implements new technologies to improve customer experience.
• Responsible for monitoring, troubleshooting, design engineering and problem resolution of OS Images across Mac and Windows devices.
• Plans, implements, and maintains core network services for applications, data retention, security, updates, and anti-virus/monitoring software.
• Deploys and incorporates new services into daily operational procedures and enables the services to be managed, operated, and supported efficiently.
• Manages escalations from service desk team via ticketing platform.
• Uses advanced technical writing abilities to create and maintain knowledge base.
• Improve vendor relationships and work with key hardware suppliers to improve our services through automation and eliminate inefficiencies.
• Will require some after-hours work to perform some changes, resolve incidents and on-call rotation.
Qualifications:
Required:
• Bachelor's degree, Required
• 6+ years of experience as a Systems Administrator, Systems Engineer, Network Administrator, Network Engineer, or Architect
• Experience with Active Directory
• Experience in enterprise network, storage, and server design and administration
• Experience managing owning and architecting MDM solutions for complex iOS, Android, and Windows based environments
• High level working knowledge in Microsoft Office technologies, M365, Windows, and Systems Administration
• Competent in networking, WAN/LAN, VPN, and distributed configurations
• Working knowledge of the interdependencies between/across businesses to proactively identify risks/issues that could have an impact on business results
• Ability to support Tier 2 and Tier 3 service requests and issues
• Ability to communicate complex, technical concepts to business leaders and technical resources in clear concise language; to convey clear, concise information in verbal, written, electronic, and other communication formats; and to demonstrate active listening while engaging others
• Ability to develop and maintain positive business relationships and foster an environment of mutual respect, understanding, trust, and support
• Ability to assess situations and identify solutions that resolve issues; to recommend, develop, and implement short and long-term solutions; and to apply effective problem solving and decision-making to address business needs and issues
• Ability to work with little supervision and within changing priorities in a dynamic rapidly changing and growing environment
• Interact professionally and effectively with IT Leadership through verbal and written communication
• Cisco Certified Network Associate (CCNA)
• CompTIA Network+/Cloud+
• Azure Network Engineer Associate
Company:
GOTO Foods is a food service company that develops and franchises food brands. Founded in 2004, the company is headquartered in Atlanta, USA, with a team of 10001+ employees. The company is currently Late Stage.