Associate Epic Mychart Analyst Jobs in Oregon (NOW HIRING)

Department Overview

The Adult Ambulatory Neurology Department provides comprehensive outpatient neurological care through a multidisciplinary team dedicated to the diagnosis, treatment, management, and prevention of disorders affecting the brain, spinal cord, peripheral nervous system, and neuromuscular system. Our mission is to deliver high-quality, patient-centered care that promotes optimal neurological health, enhances quality of life, and supports patients and families throughout their care journey.

The Department of Neurology and its affiliated practices comprise a multi-location, interdisciplinary program that integrates clinical care, research, education, and innovation. Specialty programs include Comprehensive Neurology, the Layton Aging and Alzheimer's Disease Center, ALS and Neuromuscular Disorders, Comprehensive Epilepsy Center, Headache Center, Multiple Sclerosis Clinic, Parkinson's Disease and Movement Disorders Program, and the Oregon Stroke Center. Through collaboration across specialties and care settings, we provide coordinated, evidence-based care while advancing neurological science through research and training the next generation of neurologists and healthcare professionals.

Function/Duties of Position

Adult Ambulatory Neurology Resource RNThe Adult Ambulatory Neurology Resource RN provides comprehensive nursing care, clinical support, and care coordination for patients with complex neurological conditions across all Adult Ambulatory Neurology programs. The Resource RN serves as a flexible clinical resource, supporting multiple neurology subspecialties including General Neurology, Neuromuscular Disorders, Multiple Sclerosis, Epilepsy, Headache, Movement Disorders, Stroke, Sleep Medicine, Cognitive and Memory Disorders, and other specialty clinics as needed. The RN partners with patients, families, clinicians, and interdisciplinary team members to facilitate care coordination, support disease management, and ensure continuity of care across the outpatient neurology setting.

   Provides clinical nursing support across all Adult Ambulatory Neurology subspecialty programs based on patient and          operational needs.    Serves as a department-wide resource by providing coverage for staffing gaps, leaves, fluctuating patient volumes,          and workflow demands.    Performs clinical assessment, triage, and response to patient concerns received through Epic In Basket, MyChart,              telephone calls, and other communication channels.    Utilizes clinical judgment to prioritize patient needs, identify urgent concerns, and facilitate timely intervention.    Collaborates with clinicians and interdisciplinary team members to develop, implement, and coordinate individualized        care plans.    Coordinates diagnostic testing, referrals, follow-up care, and treatment plans across multiple specialties and care              settings.    Facilitates access to specialty therapies and treatments by partnering with infusion centers, specialty pharmacies,              insurance payors, and external healthcare organizations.    Supports medication access, prior authorization appeals, and other processes that reduce barriers to care.    Provides patient and family education regarding diagnoses, medications, treatment plans, symptom management,            and available resources.    Identifies, escalates, and assists in the management of complex clinical situations to support safe, high-quality                  patient care.    Supports onboarding, workflow standardization, and knowledge sharing across Adult Ambulatory Neurology nursing          teams.    Participates in interdisciplinary meetings and departmental initiatives to improve patient outcomes, access, quality,            and operational efficiency.    Documents clinical assessments, interventions, patient communications, and care coordination activities according to        departmental and organizational standards.    Utilizes Epic, Spok Mobile and other approved communication platforms to support patient care and team                         collaboration.    Adapts to varying clinic workflows, subspecialty requirements, and operational priorities while maintaining quality,            safety, and service standards.    Other functions as assigned.

Adult Ambulatory Neurology RNs are responsible for maintaining knowledge of and complying with applicable regulatory, accreditation, organizational, and professional nursing practice requirements, including the Oregon Nurse Practice Act and OHSU policies and procedures. 

Required Qualifications

• Minimum one (1) year of clinical nursing experience
• BSN Graduates: Baccalaureate Degree in Nursing from a program accredited by Commission of Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN) or Commission for Nursing Education Accreditation (CNEA) 30 days before start date.
• ADN Graduates: Associate Degree in Nursing from an accredited program 30 days before the start date.
• Associate degree Nurses required to enroll in BSN program within 3 years of hire and complete within 5 years of hire
• Current, unencumbered Oregon State Registered Nurse License and Washington State License
• BLS from AHA required. New hires will be enrolled and required to complete during orientation
• Must be able to perform the essential functions of the position with or without accommodation

Preferred Qualifications

   One (1) year or more working in an outpatient or ambulatory clinic environment providing clinical triage, including            advanced assessment and telephone triage

   Three (3) years or more neurological nursing experience     Demonstrated excellence in verbal and written communication with patients, families, providers, and interdisciplinary        teams.    Experience developing and delivering patient and family education, including creation of educational materials and            resources.    Strong organizational, prioritization, and time-management skills with the ability to manage multiple competing                demands.    Demonstrated professionalism, adaptability, and customer service skills in a fast-paced healthcare environment.    Proficiency with Epic electronic medical record (EMR) systems and other healthcare technology platforms.    Experience coordinating care for patients with complex neurological or chronic medical conditions.    Experience with specialty medication management, prior authorization processes, and infusion coordination.    Neuroscience Registered Nurse Certification (CNRN) or other relevant specialty certification in neuroscience,                      ambulatory care, or chronic disease management.

Additional Details

Length of Orientation - Experienced Nurse

• External candidates: OHSU & Nursing New Employee Orientation (NEO) for about a week.
• Either Transition to Practice (TTP) Program Specialty Fellowship/Fellowship Learning Pathway or Orientation experience for 3 days-26 weeks depending on the care area. An employment service agreement may apply.

Why apply to OHSU?We are Oregon's only public academic health center. In addition to caring for patients, we lead groundbreaking research. We also train the next generation of health care professionals. As Portland's largest employer, we give you opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington. All are welcome. OHSU welcomes people of all ages, ethnicities, genders, national origins, religions and sexual orientations. We are striving to build an anti-racist, multicultural institution and encourage people with diverse backgrounds to apply. To request reasonable accommodation, contact askhr@ohsu.eduEmployment Type: OTHER